My father had a massive stroke. He is unable to talk or walk but understands everything. After…read morebeing released from Presbyterian Hospital he needed a skilled nursing facility. I recommended St. Andrews because 15 years ago I worked there. The administrator was very picky about the care we gave. Unfortunately that is not the case any longer. The new administrator was informed of the 45 minute wait after my Dad hit the call button. My sister marked the pad that was put under him at 7pm. The next morning the same soiled pad was still under him at 8am. The speech therapist was wonderful. He sat with my Dad for 15 minutes trying to figure out why he was hysterical. By using the "picture boards" he determined a nurse had been abusive. We knew it was Helen. She was his Aide that day. We reported her several times for being rough with my Dad. Yelling at him to stand. he couldn't. He was there for therapy and she knew that. My sister brought Helen in the room and asked my Dad if she was the nurse who was mean. He shook his head yes then was crying again. The speech therapist was furious. He told my sister to report it to the Administrator. As usual it only made things worse on my Dad. The administrator and some of her staff treated us like garbage. Helen is still there most likely abusing people who cant speak. It is a beautiful facility. But I wouldn't let my dog stay there.

I don't know much about this facility other than it didn't appear or feel like some of the other…read morecare homes I have visited in the past. This place is modern looking, fresh smelling and very warm and inviting. I really enjoyed visiting my friend who has been living here for several months now and knowing that he seems to be pleased with the care and comfort he is receiving. They have a very large, fabulous covered deck connected to the building and is situated off from the dining hall. Residents get to enjoy a picturesque view of the countryside as they dine. My friend made sure I stepped out onto the deck to look out at the donkey who lives in a large enclosed area. The donkey appeared to be happily dining on the vegetation beneath one of the many trees it has the pleasure to rest under. This donkey has been able to time its visits to be back near the fence and deck just as some of the residents finish up their meals. They might decide to save a little something and will often toss it to him to feast upon. From my observations, the residents seemed to be in good spirits and were enjoying each others company. One woman told me she has been living there for 10 years. I am glad I had the opportunity to visit my friend and to discover a possible new place to recommend to those who find themselves in need of specialized care.

My Father was at the Madison for rehab. Phil and Melinda from OT/PT were both fantastic. All the…read moreNursing staff were compassionate. Dad was treated wonderfully. He loved the food. We have nothing but good things to say.

​This is my opinion only. One experience for 7 months . Well 16 months including another rehab in…read morebetween hospitals. Remember-This is a corporation. So is Morgantown HR . Do not leave your family there, and think you can walk away . I was there for physical therapy and serious drip antibiotics. The nurses and aides are 95% amazing people. Same with some of the physical therapists. However this is a corporation and with it Medicare/Medicaid. They ultimately control all care unfortunately. The medical director had 3 plus nursing homes and private practice. How is the even possible. Make sure you take care of your family or loved ones. Oversee things. This is not a panacea. The head administrator and business office person were fired overnight when i was there... They disappeared. There was no social worker because she left. Stuff happens and people fall through the cracks. Just take care of your own when you have someone there you love or care about. That all

I spent over a week in your facility between Thanksgiving and Christmas and your personnel were…read morefantastic. They were so kind and helpful. The therapy department was also tops. The therapist were fun, kind and helpful. But now we come to the dietery department. The food served was actually disgusting. Do you not have a qualified person to head this department Who knows how to prepare food? Food was barely cooked and cold. Coffee was always cold. One morning all I wanted was yogurt and a banana and coffee. True fact banana was frozen. So was my roommates. I am not a picky eater, but the food served was beyond edible. I became nauseated from not eating. Came home like that. It truly is sad that the food is so bad when everyone there is so great.

I have family in here who is on Hospice. From what I have heard and see they have taken pretty good…read morecare of her and do a good job here. On initial impressions the place looks brand new. Like wow fresh construction or something. We accidentally went in the front building but the person working up front there quickly and kindly redirected us to the back building of the location. We went in and the person working the front desk was very nice. At first glance it looks really nice and luxurious. The dining area is so well done and our little one had to go potty before we went up and the bathrooms were clean, modern, and very nice as well. All staff we passed said hello and was very friendly. From what I was told and what I saw while there our family member is being well taken care of here. I would from what I've seen recommend them. Now they do have some violations received in the past and fines paid which you can find linked from their Yelp listing and follow that to medicare site that shows everything fines and violations. So that is information that I think is worth having to be able to really see everything and know what has been found. Still from all that I have seen I would recommend them for your loved one or yourself!

At the time of admission, her skin was clean and fully intact. Since then, she has developed three…read morepressure injuries, including one that appears to be unstageable. These wounds are serious and should have been preventable with appropriate care. We have also observed multiple care concerns that appear related to insufficient staffing within the facility: * She has been left sitting in soiled briefs for extended periods * She does not appear to be repositioned regularly * When family requests assistance, nurses state that only aides can provide that care, yet aides are not available or responding * Staff frequently appear overwhelmed and unable to meet residents' basic needs promptly I have attempted to address these issues internally by contacting Cat, the Assistant Director of Nursing, through both phone and email. No response has been provided.

I chose this facility from the VA contracted list for respite care. I toured the facility and spoke…read morewith the administrator. The facility seemed clean, although there was a faint smell of urine in the hallways. She told me they were cleaning and the receptacles were in the hallway at the time. The room she showed me was remodeled. I sent over a list of required care items since my husband has Parkinson's disease and I wanted the nursing staff to have a heads up. I had asked if depends were supplied and she said yes. Upon arrival, no one greeted us or came out to help. He is hard for me to manage, but I got him in his wheelchair and took him up to his room myself. I then had to go back down and unload the car, using a cart that was in the lobby. His room was outdated and shabby. The dresser drawer was broken off the track. The shelving in the closet and bathroom were sticky. The floor was dirty and the room stunk. I went down to talk to the admin to relay this info. I had a flight booked for a family occasion and had to leave. The first time he needed to be changed, he said the nurse was not happy because he did not have his own depends. I had his daughter bring some, plus another pillow and better blanket, as well as some room spray. He was admitted on a Tuesday and by Sunday night had vomited several times, was running a fever, and couldn't breathe. He had no clean clothes left (I brought 11 changes of cloths, but he is totally incontinent. I was told laundry service was supplied, but that never happened until I complained) Thankfully, his daughter was there and she called me. I told them to call an ambulance ASAP. He is in the hospital with aspirational pneumonia. This place is totally negligent, and I feel that my husband was totally ignored. Upon talking to the floor nurse, she claimed she was not given the list of care needs. The admin acknowledged receipt of the list. I'm beating myself up over this decision but these people are deceptive. I would give 0 stars.

My mom has and continues to receive excellent care at RNC in Greensburg. The entire staff has been…read morecaring and responsive to her needs. The amenities are good and the food has been great. The staff is respectful of the family and doesn't hesitate to discuss with me my mom's condition and care plan. I would recommend this facility to anyone in need of 24/7 care and rehabilitation.

I would not recommend placing anyone you love in this facility. The few good nurses & caregivers…read moreare severely over worked. The rest just put in the hours and avoid caring for the patients as much as they can. My husband's care was very bad most of the time he was there. The caregivers put off doing and avoid doing anything they can as long as they can. Family members must really make them step up and do their jobs. There were times I had to do their work taking care of him myself. This should never be acceptable. You must be the advocate for those you love, especially when the patient is not able to stand up for themselves. They said a grievance was filed on his behalf, but I seriously doubt that as true. If I could give less than the 1 star I would take even that 1 away. Avoid this facility, RNC = Really No Care.

If I could leave a lower rating than 1, I would. I'm not getting into complete details because I,…read morepersonally, am not done dealing with this situation. DO NOT PUT YOUR LOVED ONES HERE! If transferred here, get them out asap!!! Thank you to the couple good nurses there, you're appreciated more than you know.

The worst of the worst!! Today I went to see my dad. He has had a bad cough and has been know to…read moreget aspiration, pneumonia. he was very lethargic and I asked the nurse DARLENE to take him to the ER that I thought he needed to be checked. She told me they could do lab work there. She told me she worked till 6 and would call me.SHE ASSURED ME THAT SHE WOULD GET THE RESULTS TODAY. I called her 3 x on the RN nurse line and left messages. Then I called again and she finally answered and said she was going to check and call me back. NEVER CALLED ME BACK! They never took my dad to the hospital as I asked. Changed his medication, never asked me or never told me! This place shouldn't be open!! It's very sad when you have to put your loved ones somewhere that no one cares! I just had a meeting with the staff a week ago and better save your breath just falls on deaf ears! Right after my meeting with them, I went back to see my dad and his arm was all cut up and I ask the nurse what happen to his arm. She said he's been scratching it. I looked at it and he had hives all over his arm and side. I said that to her and she told me she has been calling for the doctor and the RN and no one would call her back. The next day she told me they never called her back and 3 ppl went with out meds. Please save your love ones from going here if you can!!