I had a good experience here. I chose this location as it's closest to my home. Check-in at the…read morehospital was easy. I did pre-registration online sped up the process during check-in and I was directed up to the appropriate area. This is not my favorite of the OSU hospitals as it's an older one, but the service was great. No complaints on the quality of care, or the staff. I had a scheduled ultrasound. I was very pleased with the time wait Customer Service I would recommend that procedure here. This hospital is a good option and maybe overlooked sometimes. Personally feel it's not as nice as the main hospital, or some of the suburb locations, but convenient location on the near east side. I would recommend and my partner has a hip surgery in April so will be able to see how that goes here as well.

So I'm at the hospital for 3 days with my child. Already frustrating because she is a child. The…read morestaff of Doctors, nurses, hospital cleaning all the best I've ever met. In my haste of getting my child to emergency and thinking we would be there a couple of hours and go home I forgot my charger. Guess where the only courtesy charging stations are? Emergency room, guess who is rude a doesn't give a care about human things people go through when they come to the hospital? the emergency department. Why would I not be able to utilize the courtesy chargers. I'm here with my child have been here 3 days and needed my phone. I don't know if it's policy but the policy makes no sense.

This corner of Olentangy and 3rd is home to a few large buildings, a couple of them being OSU…read moremedical buildings. The only reason I started coming here was to get labs done, whether that be blood or anything else. They have a small lab in the back corner and can always see me quickly. It's only a few blocks away and last week I was there and back in less than 30 minutes, it was great! The staff is very friendly and patient too. As with most medical buildings, expect for them to check your temp when you arrive, give you a mask, and assist you in getting checked in. I've never had a hard time finding a parking spot either, now that I think about it. Overall, I will gladly state that this is my go-to spot for getting poked and prodded.

From the front door reception, registration, imaging reception and finally getting my exam , I had…read moreno questions . It was all anticipated and built into the OSU employees scripting. Flawless. The one thing patients don't like is feeling like they don't know what is happening . You don't get that here. Warm, efficient, professional. The decor is pretty cool too.

Excellent staff, excellent service, and everything is immaculately clean. All in all a great…read moresurgical experience. And a good outcome is always a positive.

A doctor I've been seeing for a few years recently transferred to this brand new branch of Ohio…read moreState Medical Center. While it was way out of my way, I still made the trek because it was time for a check up. It was easy to find off the interstate, there was a ton of parking, and it wasn't hard to get around the building. It was also filled with staff waiting to lend a helping hand. After getting checked in, I headed to the waiting area for my specialist. On the way I found a small cafe offering food and drinks. I didn't wait long before being taken back to a room, pretty much right on time. My doctor was nice as always and the facility was clearly just built. Very crisp white walls. All in all, I had a good experience here.

laceration on r hand needed sutured. Sunday afternoon dr Bob(dont remember his full name) came in…read morefrom his home to repair my injury. total time from walk in to departure less than 1 hr. I will go here again as needed for this type of injury. came here to avoid ER.

The doctors and front desk staff at this location are wonderful!!! My son (is 24 and has insurance…read more- just not a doctor) has gone to them for everything for the last 4 years, he says that they ARE his doctor. He has been diagnosed and treated for everything from sinusitis, flue, sinus infection, Covid, fatty liver disease and a severe meniscus tear (which required surgery). Last week I took my husband there for severe lower abdomen pain and they immediately said he needed to go to a hospital and called an ambulance for him. They were taking him to Riverside, but Riverside had no availability, so he was being transported to Dublin Methodist. The front desk gal was so nice to call me and inform me of the location change. My husband ends up needing Emergency surgery! While he was still in recovery the doctor from Scioto Urgent Care called to see how he was doing and what the diagnosis was! You CAN"T get customer service like that from a large hospital and I highly recommend this location for any ailment you have -- They truly care and are excellent health care professionals who are exceptional in the field!!

went in for a Dot Psychical and they took care of me and i waited 10 minutes in the waiting room…read morebefore getting brought back and tested, I was done in 30 minutes

They probably have 1, 5 start review because all the other reviews they got were bad so they got…read morerid of them. Anyway the service is terrible I waited in the waiting room for almost an hour and a half for a doctor just for the doctor to look at my foot and act like she don't know what she was doing. She took no more than 1 minute looking at my foot and and I was sitting in the doctors room forever too was here for about 2 hours almost 3 and a half . Also the place is dirty and just all around nasty I don't know how this is an urgent care.

I wouldn't recommend them. Refills and renewals take forever to call into your pharmacy, and the…read moredoctor rarely responds promptly to messages. His staff is rude and more responds more than the doctor himself. Don't come here.

Dr. Foley takes the time to sit with you and really dig into any problems there are with your help,…read moreand gets to know you as a person, which helps support the patient!

I have been a patient of the Riverside Family Practice for at least 6 years since I had to get a…read morepacemaker. This is a teaching institution, but don't let that deter you from seeking health care here. Yes, the doctors are young and they will ask you if an intern can interview and participate in your check up (you can decline) but I find their youth to be refreshing and their enthusiasm to take care of you a HUGE plus. And they have great senior doctors to consult. They have seen me through a mysterious knee swelling and total hip replacement, both sides. My current doctor is Dr. Christine Prabhu, a GREAT doctor. And many of my friends now see past doctors I have had. As my best friend said "the doctor you recommended to me is the ONLY doctor to ever call me to follow up and see how I was doing."

My doctor practices here and I have been a patient for a long time…read more The nursing staff as well as other doctors all provide positive experiences.

DO NOT GO TO THIS DOCTOR. They will treat you like garbage then blacklist you when you show up **on…read moretime** instead of 20 minutes earlier than the time they tell you (without any indication that this is necessary). They're rude and slow and expect you to wait for them, but they have 0 tolerance for other people not being EARLIER than the time they TELL THEM to be there. If you are supposed to be there at a specific time for their needs, THEY SHOULD SCHEDULE YOU FOR THAT TIME. Or at the very least put the "If you show up at the time we tell you to we will cancel your appointment and never see you again. Please show up 20 minutes earlier than the time listed in this text message. OR ELSE." I have never heard of a physician more concerned with the clock and their time than the patient. No wonder their parking lot was empty and their schedule was open. They clearly don't want patients.

Always seen very close to my appointment time. The administrative staff is very good at following…read moreup with me, even scheduling for labs and specialists on my behalf. The physicians have excellent knowledge and bedside manner (though I am far less impressed by the knowledge of the medical assistants and nurses). I would recommend this practitioner to anyone. There are snacks, current magazines, and books in the waiting room. The physicians and desk support staff are the best.