dont even know where to begin. I have nothing but good things to say about integris. From 2 ER…read morevisits to the surgery I had 2 days ago, ive only had good positive experiences. Admission team is courteous and nice and explain everything. Pre admission testing has wonderful medical professionals who are professional, kind and thorough. Pre Op took such good care of me, they were very thorough, patient with me and calming my nerves pre surgery and they didnt try to rush me. They didnt treat me like cattle just trying to push me in and push me out. The anesthesiologist Harper explained everything to me step by step. Ive never seen anesthesia really explain what theyre going to do and that made feel very comfortable and calm. He didnt mind answering my questions and took very good care of me while I was under. Dr Cheatwood, my obgyn has got to be an angel sent from heaven. She professional, kind, friendly courteous and one of the most thorough doctors ive ever seen, she truly wants to help her patients and make them feel better. If it wasnt for her, we probably would have never caught a few things and she handled my surgery with the utmost respect and care. MOST of the post op team was ok. I hate to say anything bad about anybody but unfortunately I did come across one nurse in preop that wouldnt listen to me when I said I struggle with low bp until I began to crash.She took my bp ONCE after I said that and never kept the bp cuff on me cycling. When I brought up any concerns she dismissed them and was trying to rush me so she could get me out of there. Ive been a nurse a long time and ive never ever not gotten bps on a patient post op snd when the doctor ordered me a 1000ml of NS she only gave me 500 and said "ok, thats good enough" and let me go home with a bp of 80s over 40s. ive never not given anyone an abdominal binder after a major female surgery I had, ive never not said that one drop of urine was enough. You always ALWAYS make sure a patient can urinate after removing a catheter and after have surgery that has resulted in a lot of swelling. ive never dismissed my patients concerns. I was not happy with my post op nurse and I thanked my own nursing degree that I was able to know what needed and should have been done. other than my post op nurse, everyone was more than what I was expecting and so so good at what they do. id still highly recommend.

if I could a 0 rating I would the service at integris on nw expressway in okc hospital was terrible…read morenurses and other staff on phones on social media while it is backed up I'm 50 years and this by far the worst service of any hospital I have ever been to

This is a review for the Emergency. We were sent there by our primary physician for a scan that…read morecould not be done in office. We checked in at the window, filled out papers. And waited. We were called back , asked question by a young doctor. She implied that alot of doctors miss diagnose this kind of pain. She didn't believe it was what our doctor said. They had us go to another room to wait, next to man in cuffs, another smelly one. So......things changed after scan, because our doctor was correct. He was admitted and surgery the same day. So emergency experience was not so good. I would choose another for next time, for sure. Parking is still a mess also for main SSM.

Had a procedure this morning. Appt was for 830 but had to arrive at 0630. Got checked in and moved…read moreto the room. All vitals taken, procedure discussed then wait. Was getting close to time and I figured we would be late but in they came and off I went. Home by 1030. Everyone I dealt with was outstanding, professional and very nice. The care was awesome all the way down to the ride out to the car. Pretty much only use SSM anymore.

There is no since in having hippa laws when you see patients in the hallway and EVERYONE hears all…read moreyour personal things. I tegris loves to leave patients in the hallway bleeding everywhere. They also like putting heart patients in the hallway and told just wait. What is wrong with you'll? All the excuses you have given blow me away. Things like this is what's hurting this hospital. That's way the hospital is looking to sell or get someone else in here to help fix things. The ER is one of the worst. Noone is on the same page. They run around like chicken and nothing gets done. They tell patients that they have a device in their body and have NEVER had anything put in. When staff was questioned on it they said they wasn't sure why but maybe they can find out. At this point a 5 year old can do better then here!!!!!!!!!!!!

I owe my life to Integris Baptist Hospital and their incredible ECMO team. They saved me not once,…read morebut twice--first in 2016 when I was given no chance of survival, and again this February when I had only a 5% chance. Their skill, dedication, and care are truly life-changing. Through it all, my wife--my best friend, a fighter, and one of the reasons I married her--was my rock. Her love, support, and protective nature kept me going through these terrifying times. I am forever grateful to the hospital and the amazing team who gave me a second chance at life--twice.

If I could rate a 0 I would. I came in with chest pains,…read moreupper back pains and abdominal pain. The doctor refused to help me and give me anything for pain. Instead he asked me to "knock off my crying" He proceeded to then accused of me smoking weed exact words "does this always happen when you smoke weed" Surprise surprise my blood work came back negative for ANY drugs! I ripped my IV out and had to drive to OU to get assistance. (On the way out was told the cops would be called if I didn't show them my IV was out) The doctor looks like the monopoly man. He's extremely unprofessional l! I have a kidney infection

I visited this location when all other urgent cares were closed for the night as I had just flown…read morehome and couldn't have made it in any earlier. I was 22 weeks pregnant at the time and requested testing for RSV and Covid and it took 2.5 hours from being given a room to being discharged to be told I have Covid. I was told after they swabbed me for a respiratory panel that I was going to be allowed to leave since results take 1.5 hours and they call with results. I then proceeded to wait the ENTIRE time being told I was waiting on discharge paperwork just for the doctor to come in and say " I don't know why they decided to keep you here but there's only 10 min left on the test so we'll just wait it out." I then waited an additional 30 min for those results and another 15 or so before I was actually discharged. Overall, the check in process was exceptionally fast, but everything after that was not. Also seems to be communication troubles seeing as the doctor didn't know why I had been sitting waiting for an hour plus. I'll do my best to find other urgent care availability next time. ** as an insured customer, they billed my insurance for a total of $8,800 for this COVID test and longer than necessary stay.

I brought my daughter here for abdominal pain and they couldn't have been nicer- they took my…read moreconcerns seriously and gave her a toy when we left. Luckily, she didn't have anything major.

This hospital is trash! They are very rude and do not do a great job at making you feel…read morecomfortable. It's very uncomfortable. I do not recommend this hospital.

we went to ER and were seen in less time than I thought! nurses were kind and compassionate. Dr was…read morepatient and considerate. This was second trip to ER today for same problem. So glad we came here instead of going back to other hospital ER.

I am extremely disappointed with the care and communication at OU Medical Center Emergency Room…read more My 86-year-old father was brought in by ambulance during a serious cardiovascular event. The EMTs suspected a stroke, even though we clearly explained his extensive cardiac history, including multiple heart attacks and a triple bypass. From the moment we arrived, the lack of communication and compassion was alarming. We were not allowed to be with him initially, despite the fact that he has dementia and becomes easily confused without family present. That alone created unnecessary stress for both him and us. What made matters worse was the complete breakdown in communication. We were repeatedly told he was not in a room and that we couldn't go back yet. Meanwhile, when we were finally allowed in, Nurse Jennifer told us he had already been in a room for quite some time and had even been seen by the doctor, who had already come and gone because he was "waiting on us." We were never notified. The front desk either didn't receive the message or failed to communicate it, leaving us sitting there for over an hour not knowing if my father was having another heart attack or stroke, when every minute matters. The attitude we encountered was just as troubling. The nurse we dealt with was dismissive and rude, showing no empathy during a very frightening time for our family. In an emergency setting, patients and families deserve compassion, clear communication, and urgency, none of which we experienced. We were made to feel like we didn't matter, as if my father's age somehow made his situation less important. My mother is a registered nurse, and we know firsthand what true patient care should look like, kindness, attentiveness, and clear communication. Unfortunately, that standard was nowhere to be found here. This experience was frustrating, stressful, and deeply upsetting. No family should be left in the dark during a medical emergency, especially when time is critical.

I absolutely felt the need to write this review and give huge praise to Keisha Smith was…read moreprofessional with a very kind heart. She pricked my finger which I dont like and she was so friendly talking that I hadn't even realized she had stuck me. Fabulous job Keish Smith for your wonderful hospital job you do. It was such a pleasure talking with you and Destiny Bray..you two make a good team. 5hank you aga8n sweethearts for 5aking exceptional care of me while 8 was in the hospital for emergency. Your the best!!!!! Hope you have so much fun on your birthday in October. Much love and many prayers

The care was fine, but the financing office is from hell…read more It was thousands of dollars until I got insurance ran, was only 100 or so. I payed it and thought I was done... A few months later it was back up to 2000 dollars and no one would tell me why. They will pretend to NOT hear you when you repeatedly ask for an itemized bill and encourage you to get on a payment plan, once you do ask for an AUTOMIZED payment plan so you don't have to worry about it anymore, they will not and end up calling you every month. I would call and have to give them my info every time and ask to confirm that they had marked my plan as auto billing, never happened and they would just lie that it "wasn't on their file notes." Eventually got sent to a debt collector because they are liars and would only call during the middle of the work day.

We got there before time and got checked in. Of course you have to sign and pay pretty much before…read morethey even talk with you but Thts the way it is now. Took a seat in the waiting area and it wasn't too long and they came and got her. Didn't seem like too long and she was back and we were leaving the quality of care seemed good. They will send the results but should be good.

This place did an amazing job taking care of me. I'm so grateful I chose this hospital. I went to a…read morecouple places before coming here and it was a huge mistake. I should have chose here first. They were very respectful, and they were very helpful in taking care of my bone eating infection. My experience with this hospital was outstanding.

We brought our daughter in while she had a very rough stomach virus. We knew there would be a wait…read moretime so we prepared by bringing plenty of things, activities for her, snacks for us and her hydration and a few snacks that wouldn't exacerbate her condition if we could get her to try it. We had her comfort items, everything we needed to prepare for a long wait or a stay because we understood that it is a busy place because of the specialized medical care that they could offer our precious daughter. From our checking in with triage to our wait to our getting a room and meeting our doctors and nurses, we had a very good experience. She has several special and specific conditions and we would not have felt comfortable going to the hospital right by our house. I would have rather had the wait time and left knowing that they understood her background and risks and did all of the things that we needed for her to be able to be in a safe place to go home and fight the virus without returning to a state that was physically unsafe for her little body. I initially left NICU feeling very bullied when she was a newborn, and I didn't want to return there because of the way I was treated before she was discharged. However, Dr Knoles, Dr. Triado, the admin team at triage, and the lady who came in and did the admission changes and corrected information, have made me feel more relaxed about being treated respectfully. The level of care is always great at OU Children's Hospital. There wasn't always a non bias towards adoptive parents. Great Job ER staff! I will consider OU for her ongoing needs as they and if they progress. Thank you for your services to our community and children!

I cannot recommend bringing your child here if you value having an opinion and being a part of the…read morecare plan. Only 2/7 doctors/residents we've seen over the last 30 days have actually listened and made us feel like they cared. The other 5 just made us feel like a number to add to their stats. Nurses have been phenomenal for the most part.

I feel so mixed. They were amazing at getting her in quickly and getting tests done. Staff was…read moresuper friendly. Place felt clean. Blanket warmer amazing. The negatives: paper towel dispenser broken, water faucet difficult to use and felt like it would break, and had to ask multiple times about water and getting the coban off. I went with my mom to MRI and they did not grab me on the way out so I missed the update from the doctor. When I made it back my family was hurriedly packing up since my mom was being discharged. My dad had no idea what the doctor said and my mom was in pain. The whole time felt great about her care and then they blew it the end. My sister said the doctor relayed she needs two more tests and doctor visits, but it all feels very vague with more questions than answers.

I don't know if anyone that loves going to the doctor unless of course it's for cosmetic surgery…read more. I'd do a breast lift without hesitation! With that being said the location is ideal off of Memorial and Meridian. Mercy is building a new women's facility which is pretty large right on the corner. Upon entering you are given a pager to wait for checkin, once checked in you are given another pager in your specialty area before your appointment. Everything went as scheduled very smooth process and the medical workers are attentive and have good customer service skills. Mercy is a great hospital full of scriptures and hope.