Great experience with First Coast! I recently purchased a new house with pool equipment I was…read moreunfamiliar with as it differed from prior house. I contacted the pool installer to see if they could come give me tutorial on the equipment they installed but couldn't even get a call back. I contacted at-least 5 other pool companies for a tutorial/inspection and quote for weekly service. One told me to take pictures and come to their store (not helpful), 1 setup appointment but were no show. The other 3 wouldn't return calls or emails. First coast contacted me back within hours of my request and came out 2 days later. The owner was super friendly and explained everything to me and answered all my questions. Ended up setting up a weekly service to get pool under control. I may end up taking it over myself once I understand it more but they are so friendly I may just keep the weekly service. They have been here twice now, pool is clean, equipment is working and provide a email service report each week with photo of pool, chemical readings and summary of the chemicals added and services rendered. Highly recommend this growing company if you need pool service!!

They took our pool from a black, leaf filled catastrophe and with a lot of TLC brought it back to…read morelike. Even rescued the ole pool pump. Great work!

This company has been amazing ! They do a great job with our pool/spa! Always on time and reliable!read more

From the owner: CPO certified, licensed and insured with 10+ years of pool service experience. read more

Welton Pool and Spa is a no brainer. After talking to a lot of vendors, this place was not only…read morehaving a great reputation, but was highly recommended from anybody and everybody that has a spa. Upon initial contact, I had an immediate real person on the phone and was blessed to talk to Serena, who was Absolutely charming, professional, and very knowledgeable about the product and services. My interaction with her right off the bat gave me peace of mind and also comfort, knowing that I can reach anyone, anytime time! My first visit To the showroom was nonetheless amazing, but definitely worth the time if you are seriously considering purchasing. Before I even set foot into the showroom, Ambra (owner) Greeted me and was friendly ...inviting me inside and took the time to talk to me. Already my first interaction was so welcoming and I felt very comfortable with no pressure. How many showrooms have this experience that I was able to take a plunge into the hot tub as if it were my iwnthey had set up for demo, So I recommend bringing your best swim trunks and a towel. If not, they'll provide one for you! (Towel that is lol). Already before I even decided, I felt like I was at a spa. Serena, Was absolutely patient and answered all of my questions. What really made her stand out was listening to all my concerns and curiosities about everything from the first set up to the functionality of each tub. The fact that they carry one brand shows how much trust and consistency they provide, especially with the service history of the product and how much guarantee they have behind it. In conclusion, not only was my experience, fluid, professional, and full of clarity, but I decided to Same day at a heck of a deal. Walton spa made my experience as a customer feel valued and I look forward to further service! Also, I definitely didn't want to leave because I felt like I walked out the spa, True story. Thank you everyone!

During every visit the staff is responsive, friendly and helpful. Our hot tub has been working well…read morefor over one year. So glad we chose Welton. Tony Almond

Super disappointed with this company. They don't stand behind their products and when the product I…read morebought broke (after less than a year) they told me it was all my fault. Not the product I paid hundreds of dollars for. No it was my fault. Entirely. The bad news is I feel ripped off but the (very) good news is I never have to spend another dollar of my hard earned money with this company. I'm done. Buyer beware.

From the owner: Leslie's is your trusted neighborhood pool store in Saint Augustine, Florida and a go-to…read moredestination for all things pool and spa. We offer the best selection of pool and spa chemicals, pool cleaners, equipment, cleaning accessories, floats, and pool toys. Count on us for complete pool care, including free in-store water testing, free cleaner inspections, and free in-store labor on repairs. Shop your way -- in-store, online with easy in-store returns, or through the Leslie's app. And don't forget to join the Leslie's Pool Perks Rewards program for special offers and savings every time you shop.

beautiful job! trustworthy, responds quickly to questions. very reliable. I highly recommend Dan.read more

HIGHLY RECOMMEND! Our pool was a swamp disaster that needed…read morea complete overhaul. Dan answered my message promptly and came out to my house just two days later! We talked over options and budget and found a plan that would work. He started the following Monday! I was floored. Everyone else I tried had waiting lists and was thousands more. He even fixed the pipe we had messed up! Dan will be honest with you on cost and what you need. The weather gave us some trouble, but Dan kept me updated and I was completely comfortable letting him come and go as weather allowed. When it came time to refill, he walked me through start up, chlorine, test strips, and pump trouble shooting (ours was full of marcite pebbles from the original damage). I found Dan here on yelp, then connected on Facebook via messenger. He did my neighbor's pool after mine!

Before I begin this review, I am including my contact information below because I fully expect Greg…read moreor Cameron to respond with excuses or attempt to dispute my experience. I welcome anyone considering Oasis Pools to contact me directly with questions. Phone: 317-340-1067 Email: jwj926@gmail.com If you scroll through Oasis Pools' reviews, you'll see that I left them a glowing 5-star review last year. I did that because I genuinely believed they would stand behind their workmanship and take care of any issues that arose. Unfortunately, that has not been my experience. The biggest issue is the finish of my pool and spa. As you can see from the 11 photos I have included, this is the condition Oasis Pools considers acceptable. The pool, spa, and sun shelf are covered with streaking and discoloration that resembles tiger stripes throughout the finish. It looks terrible, and nearly every guest who comes to my home asks what happened to my pool. What has made this situation even more frustrating is the lack of communication. Getting a response from Greg or Cameron often required multiple phone calls, text messages, and follow-up attempts. There were times when weeks would go by before I received any meaningful response. As a customer who spent well into six figures on a pool project, I should not have to repeatedly chase a company just to discuss unresolved issues. After months of complaints and follow-up calls, Oasis finally sent someone out to address the finish. The solution was an acid wash, which not only failed to fix the problem but actually made the appearance worse. I had to drain my entire pool, spend hundreds of dollars refilling it, and take time out of my schedule, only to end up with a worse result than before. The photos clearly show the outcome of their "repair." When I continued to push for a resolution, I was ultimately told there was nothing they could do. The finish is not the only issue I've experienced. Over the course of this project: * Pavers sank around the deck four separate times, requiring large sections of the deck to be pulled up and redone. * The wrong eyeballs were installed in the spa not once, but twice. * A plumbing leak in the spa required the majority of the pavers to be removed again for repairs. To their credit, those issues were eventually corrected. However, the pool finish remains the most visible and significant problem, and it is the one issue they seem unwilling to stand behind. I followed all startup and maintenance instructions exactly as directed. I brushed the pool, maintained the water chemistry, and allowed Oasis to try their recommended treatments. They added chemicals that were supposed to remove the calcium buildup, which had no effect. They then sent out a technician whose repair attempt made the finish look even worse. After all of that, I was simply told there was nothing more they could do. What makes this even more disappointing is that I referred multiple customers to Oasis Pools. I allowed prospective buyers to visit my home, view the project, and ask questions. To my knowledge, I helped generate at least 4-5 additional pool projects in my neighborhood alone. Yet when I needed support for a legitimate issue, I was met with poor communication, repeated delays, and ultimately no meaningful resolution. At this point, I am giving Oasis Pools one final opportunity to make this right. My goal is not to attack the company--I simply want the pool I paid for and was promised. However, if they continue to ignore these concerns and refuse to stand behind their workmanship, I will begin sharing my experience with local consumer advocacy groups and media outlets so that other homeowners can make informed decisions. If you are considering Oasis Pools and would like to see additional photos, hear the full story, or ask questions about my experience, please feel free to call, text, or email me directly. I would hate to see another homeowner spend over $100,000 expecting a premium product and end up with the same result.

Great group to work with! Gave me exactly what I asked for and didn't try to upsell me. Highly…read morerecommend for a great group to work with and product. Looking forward to some good weather!!

Very efficient and thorough. Does a great job with the pool and sends us pictures and detailed…read moreinformation of what he did.

From the owner: Owner Operator for a more personal professional pool maintenance and cleaning service. No extra…read morecharges for basic chemicals and cleaning. All chemicals tested weekly, adjusted and added.

The neighbor's Serenity Pool installation left my new vehicle covered in gunite dust. The owner…read morepromised to have it detailed in the first phone call. This substance does not just "wash off." Four more phone conversations, all very "promising", an unanswered email and a text message, and the situation I first called about on 9/5 has still not been resolved, more than a month later. I cannot recommend a business whose owner makes empty promises.

From the owner: Serenity Pool Construction & Service offers new swimming pool construction from the design/planning…read morephase all the way to you swimming and bringing your old pool back to new in the renovation of existing swimming pools. Serving all of Northeast Florida and Southeast Georgia.