I went to the store to look for new work shoes, and they didn't have many options in store, so I…read moreended up ordering some online. When I received the shoes, they were too big, so I went to the store to return them. We drove over 40 minutes to make the return and check again for a different pair that might work only to be told that they do not do in store returns for shoes that they don't have in stock in the store. I've never had that issue and even online it says that you can bring to any store to return for free.

My experience the last couple times were not impressive and very long wait to checkout. There was…read moreonly one person that I saw working and at least 4 people waiting in line. I was second and waited 10 minutes to buy a pair of shoes. The system was being super slow and a lot of sizes were out of stock on the shoes we liked. Prices are still reasonable and lower than most other stores.

First stop on our "Besties Take on Red Wing" day and what a way to kick it off! Visited Red Wing…read moreShoe Store for the first time on a Saturday around 11:50 AM, and honestly, I didn't know what to expect. I've never really thought about owning a pair of Red Wings before... but after stepping into this store? I want a few pairs now! The space itself is impressive.... cool layout, great selection, and it just has that classic, quality vibe. We were helped by Elliott, and he was fantastic. Super knowledgeable, patient, and took the time to answer all our questions without ever rushing us. You can tell he really knows his stuff and cares about helping customers find the right fit. The highlight? Elliott tipped us off about the factory outlet downstairs--hello, deals! Definitely a hidden gem and absolutely worth checking out if you're looking to snag a pair for less, or just browsing. This store is definitely a must-visit when you're in Red Wing.... You have to check out the GIANT boot for yourself.

For individuals visiting Minnesota for the first time or seeking a unique experience, this location…read moreis a great choice. Red Wing boot enthusiasts, such as my family and me, will appreciate the opportunity to tour the facility. Witnessing the boot-making process and exploring the available products was enlightening. A visit here is highly recommended before leaving Minnesota or the town. Regardless of whether a purchase is made, the experience is rewarding.

Debbie was very friendly and helpful. Made sure I left with the perfect fit on my new dress shoes…read more Employees are always very knowledgeable and helpful, but not pushy. The only place I will shop for shoes.

Great service. Lots of choices. Frequent sales or discounts available. Highly recommend!read more

To the manager "D"...the store is clean and well originized, the loyalty to your customers and the…read morepride you take in your store surely shows in your eyes and in your voice. When I said we d be back I meant it. Thank you so much for you kindness of the 4 items we purchased your kindness was refreshing and priceless and gos along way (and it's free and contagious) thanks again Tammie and selena

Amazing prices! Lived everything! Wish I had more money to spend! That is a personal problem…read morethough! lol!

There's a lot of variety when you come to Kohl's. I know a huge draw is the small Sephora in the…read moremiddle of the store. They also allow for Amazon returns. Honestly I'm not a huge fan of kids clothing there for which I was at Kohl's today to make a return from Xmas. I think the quality of kids clothing isn't the best when comparing costs. I also hate the drawstring waistband pants/jeans for a kid who is 7/8. They look frumpy (brand - jumping bean).

On April 27th, I ordered an Artisan KitchenAid mixer as a gift for my mother. The mixer was…read moredelivered on May 5th, 2025, at 8:32 PM. Due to my mother's recent move, she did not open the box until last week. Upon opening it, we discovered that the contents did not match what we had ordered. Specifically, the mixer inside the box was a white Classic Plus KitchenAid, whereas we had ordered a teal Artisan KitchenAid. Additionally, the top/head part of the mixer was not attached to the base, and the paddle and hook were missing some of their coating. Lastly, there is food residue on the mixer and dust on the bottom of it as if it has been used and sitting in the same place for quite some time. We tried to exchange it for what we had ordered and after talking to a manager at the store, a cashier and a customer service representative, who all gave us different return policy details, we were directed to the manufacturer. The manufacturer was not able to do anything and said its an issue with Kohls directly. We are extremely frustrated by the lack of customer service provided by both Kohls and the Kitchen Aid manufacturer. We will more than likely not be shopping here anymore, which is very disappointing as its a place I have shopped at since I was a kid.

This store has a beautiful, unique and peaceful ambiance inside. Plenty of high quality shoes and…read moreitems and a non pushy staff. Definitely worth the drive from nearby areas and you'll be surprised at the wide variety of shoes and other items available. I'm still amazed at how nice the layout is.

The selection is huge! Unique and service is always great. The value of the products you invest…read morein is high! The shoes are not easy to find elsewhere, so if you fall in love with a pair, purchase!

Before they rebranded, this was my go to spot for running shoes. The past couple times I've come…read morehere, though, I was not impressed. I don't know if they're understaffed or what, but the level of service is just not what I need. I have plantar fasciatis and also tend to twist my ankles while I run. I need someone knowledgeable to watch my gait with a new shoe and make expert recommendations. This place used to do that and more, but now the employees just ask for your shoe size, bring some options, and then leave you to fend for yourself. I didn't think the selection or prices have changed, so if you know for sure what shoe you want and don't need assistance, I'm sure you'll still get what you need. But if you're looking for thoughtful service, it's unfortunately not going to be found here.

I needed a pair of Goodr sunglasses at last minute and found they carry them here vs ordering…read moreonline. The sales reps there were super helpful. I had to wait a little bit, but they acknowledged me and provided great customer service.