She had a dog and there was dog hair on the tanning bed, it was disgusting. The service wasn't the…read morebest either.

Terrible customer service. I walked in as a potential new long customer and the place looked rough…read more Looks like it hadn't been cleaned or updated ever. I walked in to a seemingly angry woman who just looked at me like I had 3 heads. So I spoke first and said I'd like to tan. She laughed and said no. I had to take a look around and make sure I was in the right building. I was like uhh, okay.. she said you need to fill out all the paperwork first. (Obviously).. She continued to say rudely that I was not an exciting customer and at that point it was clear she was trying to deter me or her from having to do any work as the place was dead empty. I just stopped her and said I'll go some where else. Facility was morbid looking and she is miserable. AVOID AT ALL COSTS.

Yeah please don't come here. It states on their site, their instagram and on their stylists page…read morethat a full head of highlights is $175z My boyfriend even called to check this and it was confirmed. I got there which was a $50 uber and sat down and she looked at my hair and said it would actually be $400 instead!!! I have been having my hair highlighted for years so I do understand that in some places they can be very expensive particularly major cities. But this in an off the beaten track salon in upstate ny. And truthfully what cut the most was it felt very deceptive.. I sent you pics of my hair, I asked for pricing and called to check. And you choose to increase when I got there by 128% l?! It felt like I was there and in the chair and she was thinking I couldn't say no. But I could. Dont ever feel bad for standing your ground ladies and men. Don't let people bully you. To Bella Moda don't be deceptive in your business practices. Thankfully Honey in Cohoes had availability. A waste of my morning and a $50 cab.

Common courtesy. They advertise that walking are welcome. I stopped in this afternoon. There…read morewere two stylists working on customers with no one waiting. I was hoping they could fit me in today but was willing to schedule an appointment in case they were already fully booked. I stood there for a very long time and neither stylist even acknowledged my presence , even to just say hello or ask if I already had an appointment. Totally ignored me. I would not give my money to people like that.

Absolute horrible service. You'd think after nearly 3 months without customers you'd be a bit more…read moreaccommodating to existing clientele. We won't be back.

Don't waste your time coming here during dollar tan week if you've never been here before. I came…read morehere and wanted to take advantage of the dollar tan week promotion that they had going on. When I arrived, I had to be input into the system as a first time client and was asked a bunch of questions regarding my ability to tan, had I ever been tanning, etc. I opted for the level 3 bed and was asked how long I wanted to go for. Being that I have skin that tans very easily, I wanted the maximum time. I was told "company policy" stated new clients were not allowed to tan for the maximum time. Instead I could only tan for 6 minutes. 6 minutes of tanning isn't even worth taking my clothes off. I said OK how about level 2? And was told 7 minutes. Again...not worth my time. I was told that the more I come in, the longer they will let me tan. Thinking I would be able to tan for longer tomorrow I asked if I would be able to do the maximum then and was told no I would only be able to go for 10 minutes. This was really irritating to me and seemed like a bait and switch. They entice you with promotions then when you go there, they try to tell you you can only tan for a short amount of time each day, so that you'll want to come back in throughout the week to be able to tan for longer and spend more money. One of the employees tried to get me to buy lotion which was funny to me. Yea sure..let me lather myself up in lotion for my 7 minute tan... Come to find out, it's not "company policy" as I called another St. Croix location and was told I could have tanned as long as I wanted. So for some reason, the employees here like to make things up and then claim it's company policy. I'm paying to tan, I should be able to tan as long as I want. I had already made the drive out there so I decided to just go with the level 2 - 7 minute tan. The area where the beds are was run down looking and the beds looked old and broken. The doors in each room were cheap.. the doorknob was wobbly and looked like it was about to fall off. I didn't feel comfortable in my room..it felt like a public bathroom stall and the walls were so short that someone probably could have popped their head over and looked into my room. On top of that, I got no cell phone service in the building and was unable to listen to my music while I tanned. As expected, I got no color so I totally wasted my time. Each bed has a jolly rancher placed on it after it gets cleaned, but it's going to take a lot more than a jolly rancher to get me to come back here. I'll stick to total tan.

I had a spray tan and it went poorly. It was not my first spray tan but it was the first time at a…read moreZoom Tan. I felt like I was suffocating in the spray (I did use nose plugs) and the results are pretty awful. See the picture of my splotchy, orange hand attached. The girl who checked me in was very nice but I asked a question to a different girl as I was leaving and she said "I don't know, I don't spray tan" with an unpleasant attitude and basically refused to engage with me at all. I was just asking if there was a way to feel like you were breathing in less liquid but she acted like we were in middle school and she was too cool to talk to me.

I was with this company for a few years and had a monthly spray tan membership which I only used…read moreoccasionally (maybe 3 times a year). Recently they raised their prices to $50 a month without notifying me at all and charged my card on file. I called immediately after seeing the raise and spoke with customer service requesting a refund for that month and a service cancellation. Customer service informed me I could only do that via email - which I did 4 times. 3 follow up phone calls and supposedly there isn't ever anyone who can do anything, there are no supervisors you can talk to - nothing. I probably would have cancelled for the summer and renewed again in the fall like I have previously but thanks to their poor customer service I will never renew and I will also not give any more referrals. Go elsewhere.

I can't say enough good things about Serenity Day Spa! The service I had today was a waxing with…read moreGrace. She was so friendly and very professional. Josie at the front desk is a joy and very accommodating. The gift shop is great, so many cute things as well!

The comment by Kelly regarding my complaint is inaccurate. She was not interested in providing a…read moresolution, but rather to state your 5 day guarantee which is 7 days according to your website. If you were really interested in solving the problem, you had my phone number but apparently declined to call to seek a solution. I stand by my review. The pedicure was disappointing enough, but gaslighting me is even worse. Have a nice day.

5 stars! I booked an appointment with Glow+Go by Brands to get a spray for my micro wedding in…read moreSaratoga Springs. Brandie was incredibly professional and made the spray tan process very easy. The few days leading up to the wedding were pretty busy so it was super convenient that Glow+Go by Brands is able to come to you to do the spray tan. My spray tan looked very natural and lasted about a week. I will book an appointment with Brandie whenever I am in the Saratoga area. Thank you!

From the owner: Glow+Go is mobile spray tanning service that comes directly to your home. Whether you're needing a…read moreflawless glow for your wedding or just interested in keeping your everyday tan, our priority is focused on exceeding expectations in order to make you feel wonderful. Airbrush spray tans offer the ability to customize a unique shade. We're able to give you a range of options that allows to control how light or dark you wish your tan to be. We help you find the shade that is most flattering to your skin color. Book with your BFF, your bridal party, or plan a girls night in!