Normally I would not take the time to post a review like this, but the care we received in…read moreWilliamstown, Kentucky deserves to be recognized. The doctor was very good, but it was the nursing staff that truly amazed us. Their attentiveness, kindness, and constant concern for my wife communicated one clear message: "We care about you." You can teach procedures, but you cannot fake compassion. These nurses showed both professionalism and heart, and during a difficult moment for us, that meant everything.

Went to the hospital for severe pain in my upper back and ribs 4 times. Was told its just my GERD…read more Wound up in the ER (different hospital) 3 days later for an emergency gallbladder removal. Took their sweet time doing anything while i was there to. Racked a bill with unnecessary tests. One doctor told me i was over exaggerating my pain and i was just there for drugs. I would rather drive 40 minutes to a different hospital while bleeding out than to go back here.

Something has changed at the lab at Georgetown Community Hospital. For the last 3 years I have…read moregotten labs there every 6 months. I don't know what has changed in the last 6 months but it has not been for the better. It took a while for them to input my labs and it took two of them to find, not all the lab names were the same as my doctor ordered, they no longer appear in my chart and no one can tell me why, one of my labs had to be sent out and it's been almost a week and its still not back. It has never taken this long! My husband had an MRI on his arm and the radiologist missed he had a torn bicep. Luckily he had a good ortho and he caught it when he looked at the MRI. I will no longer be going to Georgetown Hospital. If I need ER services I will use the new Baptist Health ER they are building or I will drive to Lexington. I've given them plenty of chances over the last 5 years and this year they have blown it for our family. I will not accept subpar care or customer service!

I was at Georgetown Community Hospital on December 23, 2025 for a lumpectomy and some lymph nodes…read moreremoved due to breast cancer. The preop nurses, Brooke and Lori, made me so comfortable. Great bedside manner which eased my anxiety. The surgical team of Dr Sarah Hayek was so professional and efficient. I was extremely scared before going in but I was treated so well. Also thank you to Leigh S. RN (PACU). Thank you all for taking care of me so well.

No place is perfect, but after a good thorough and clear conversation with the CEO, Jennifer, our…read moreissues have been resolved. The medical field is not easy and finding someone to take the time to listen and make a difference does not come often, but Jennifer does want to make a difference and she does listen. thank you

I was called a liar and was ignored by staff when i told them i was having chest pain and it was…read morehard to breathe. because they ignored me, at 20 years old i went into heart failure and was put on a ventilator. thank god i made it but if their doctors had brain cells and their nurses had a little compassion i wouldn't have had to go through that

Nice, clean hospital, with what appears to be the latest technology. The wait time wasn't long with…read morean appointment, and the staff were very friendly; although, I encountered at least four of them who were wearing WAYYYY too much perfume. (I would think there would be a policy against that, since sick people are pretty sensitive to that kind of thing). I was sneezing all the way to the exam room. The doctor was extremely hospitable, and looked into my eyes when speaking with me, instead of down at a computer or clipboard. He even told me of his personal health journey and familial experiences. I felt like a person he cared about, and not just patient number 846677. I plan to stick with this hospital for my primary care and specialized care for the foreseeable future.

Fast great staff kind and friendly not much to say other than they treated my family goodread more

I've always loved try health been very happy with them. Most of my doctors are from TriHealth is…read morevery close and convenient the hours are always great

I had a recent visit to the emergency room for right side pain. Being there alone made it more…read morescary. I waited in the lobby for four hours. The front desk, the lady who took information and the person who did the IV were all very kind and helpful. I won't fault the ER with the fact that there was a family not parenting their child allowing her to run all over the place, rolling on the dirty floor and jumping on the furniture but the wait was horrid. I was finally taken back and hooked up to monitors and tested. The dr was very kind and apologetic for the wait. After my scan I had to use the bathroom and had to call three times basically begging for help. I was tethered so needed a nurse. I thought I was going to pee the bed. I was discharged and told I could leave with my paperwork dropped on the bed. I got to the hallway and followed the exit signs only to end up in the lobby that was closed. I was in pain, medicated and exhausted so decided to move the gate and exit through the closed lobby. Of course a policeman saw me and was upset that I used a closed part of the hospital. I have used this ER before and it seems that it is normal practice to just release people without making sure they can find their way out. I realize there are exit signs but they don't help when parts of the hospital are closed. How about the nurse getting patients to the exit? After being there for nine hours, in pain, medicated and exhausted a little help would have been appreciated

We were there today and had a great experience with ER staff. They were caring and accurate. Nice…read morepeople! They were busy and cool under pressure!

I cant tell you how many times ive had the unfortunate luck to be admitted to St E (Florence and…read moreEdgewood) 3 years ago I went in to the ER with an extremely swollen belly, they checked my medical history and I had no previous health conditions. No labs, no imaging they just sent me home with laxatives telling me it was just constipation (even though I was having no issues going) I went in a month later still swollen and in pain, again "just constipation" 3 weeks later I came in vomitting blood, they finally did actual medical work and I had a hgb of 4.3, ended up in ICU. 15lbs of fluid drained from my stomach, 7 blood transfusions, 17 bleeding varices banded in my esophagus. Turns out that constipation was end stage cirrhosis caused by autoimmune diseases. I almost died. Ive been admitted here several times since and everytime is a nightmare (im not going by choice, its just distance) I ended up with Steven's Johnson syndrome painful blisters all over my body and I asked for pain relief (one time and calmly) the dr came in and said "your pain isn't my problem" I was waiting to be transferred to icu. Another visit for a GI bleed and uncontrollably vomitting and intense pain. I again asked politely and one time for pain relief. The dr opened my door, stood in the door way and YELLED at me "im not giving you narcotics!!!" Accused me of drug seeking even though he seemed to be the one out on control and unhinged. Another visit a nurse yelled at me and slammed her hand on the desk bc I asked for promethazine instead of zofran bc the zofran wasn't working. It was ordered for me, she just didnt want to have to dilute it. I was never a drinker and ive never done drugs. Im merely trying to survive this horrible disease while waiting on a transplant. The drs and nurses here are incompetent, violent and reckless. They dont care. If you are a health care worker you should be aware of the fact that you are caring for patients who are going through the scariest times of their lives. I now have medical ptsd. As long as I am stable enough to go further I will never, never willingly go to any st. Elizabeth hospital again. Do not send your loved ones here, I cant say Cincinnati is tons better but it sure beats St. Hellizabeth.

Worse care center ever Notice I did not call it a hospital?…read moreMy wife was in ICU for 29 days. If I had notbee there every day, I have no doubt what so ever, she would not have made it out alive. Every day I had to tell them what to do and what not to do. She suffered an internal decapitation. The neurosurgeon was the only competent person I saw. There has only been 7 cases of her injury ever survive. That is EVER in the history of the record keeping. pe do have to learn somewhere but all the did was play games with there iPhones Her bill was $386,000 dollars. I told them to stick it. I paid the neurosurgeon for his services. He was a professional . thank GOD

On September 7, 2024, I was a victim of an active shooter on interstate 75 near London, Kentucky…read more I was taken by helicopter to the UK heath care Albert B. Chandler hospital. My care there with only one exception was fantastic. The trauma team, emergency department, nurses, technicians therapists, dietary and housekeeping personnel were all friendly, conscientious and great at their jobs. One nurse named Barbara who worked on discharge planning, was the only exception to my excellent care. Barbara works a nursing job that does not provide bedside care. She was going over her discharge plans for me. I have a bullet hole in my left upper thigh. I cannot see this wound directly. While in the hospital, one physician and several nurses packed this wound with saline soaked gauze. These people are trained to pack the wound. They were standing behind me and using TWO HANDS to pack this wound. "Nurse" Barbara's solution for acceptable home wound care was to have me hold a mirror in one hand and use the other hand to pack the wound. As stated earlier, trained doctors and nurses require TWO hands to safely accomplish this task to maintain sterility. Preventing infection is paramount in this situation. In the weeks since my discharge, my opinion of "Nurse" Barbara is that she is out of touch with good patient education. I also believe she is lazy and did not want to take the time to help set up out of state discharge care. The name of my primary care physician in Indiana was well documented on my chart. One phone call to Indiana would have alerted my doctor that I needed additional care. Shame on this nurse for being so negligent.

Right in the middle of Cincinnati, my son landed here for emergency surgery. We have no complaints…read moreon his treatment here...and that's saying something. Also nice that visitor parking is free. They have my deepest gratitude.

Zero people to speak to about it on the weekend. The department you call just hangs up on you over…read more11 times. Guess services isn't open. Zero management able to talk and if you complain I'm just these is like every other fast food restaurant where they will just spit in your food. Common Cincinnati behavior all around. Absolute garbage food for the patients. The doctors and staff eat well but when it comes to food delivered to patients it's absolute garbage. Spoil warm milk and burnt pizza and good luck having a warm or toasted bagel they just give it to you straight from the bag.

I visited the emergency room when my niece had an auto accident. The staff were very professional…read moreand caring.

I would say this is the worst food service I have ever seen. Been open for 20 minutes and all they…read morehave to serve is beans. I have been visiting someone here for a few days. Every day they are out of something. Today the worst.