Excellent service - efficient and professional. Sincerely appreciated. Recommend without hesitation.read more

I highly recommend Palouse Valley Septic. They were on time, did a thorough evaluation, and made…read morerepairs as promised.

Very unprofessional I called because I was having problems out at my home and he denied me service…read morefor personal reasons that had absolutely nothing to do with the problem at hand. If you're a woman don't go to him he seems like he has issues with divorced women, especially if he's friends with their husbands. He doesn't know how to draw the line between professional and personal.

a while ago, I had tree roots clog a sewer line and they assured me that they could clear the jam…read more they certainly cleared the jam but they punched a hole in the sewer pipe And have been having sewage seeping into my yard ever since then. now costing thousands to repair it. They don't know what they're doing, charge way too much, and talked down to me the entire time. Never use them again.

Just wanted to give a shout out to John at All West Excavating! We needed new gravel for our 3…read moreparking areas. He was professional, courteous and arrived when he said he'd be there. What I admire most about this company is that they strive to do the best job and make their customers are pleased with their work. i had concerns because there was way more dirt/sand than expected. After voicing my concerns, John went to a different quarry that had gravel with little dirt, trucked it in and laid it over the gravel. He did not charge me extra! I can't recommend this company enough!

I wanted to add to a stacked stone retaining wall to increase the size of a driveway. John came out…read moreand worked his magic. It was quite obvious that placing these rocks took enormous skill. John did an amazing job. I would definitely recommend them and will be using their services in the future.

I didn't think I'd find myself writing a glowing review of a septic pumping, but here we are!…read more These Fellas were prompt, courteous, efficient and honest. Best service in town!!

I asked if they could add a second service on the same day and they gladly accommodated. I would…read morehave rated them 5 stars but after I asked them to bid out risers on a septic tank, they never got back to me.

Kent WA Raptor did a full water line repair for me but they sure got close to my septic line and…read morestill hoping they missed. Had to make a deter. OneLine sure liked poking holes in my yard with that directional digging machine.. Still waiting for hard copy of my expensive contract Dan?? Did get a concrete hole bottom of my home that didnt get used. Waste of time and repairing. Ask to see the end results before they close things up...

Ineffective Service, Exorbitant Charge for Nothing, and Management Ignores Customers…read more I regret calling Raptor Rooter & Plumbing LLC for a serious plumbing issue in mid-November 2025. Water was backing up from a basement floor drain in my South Hill Spokane home, creating a messy and urgent situation. Technician Brandon arrived and, after I described the recurring problem in detail, tested the drain by running water. He then briefly ran a cable snake only about 2 feet into the drain and stopped. He provided no diagnosis, no explanation for the backup, and admitted he didn't have a camera scope on hand--which likely would have revealed the root cause. After roughly 45 minutes, he left without resolving anything. I was shocked to be billed $462 for this unproductive visit. Hoping for some accountability, I left a message two days later for General Manager Chris, asking him to call me about Brandon's service. It's now January 7, 2026--nearly two months later--and Chris has never bothered to return my call, showing a complete lack of integrity or concern for customer satisfaction. Fortunately, I found a reputable plumbing company in the area. Their general manager and team were responsive, thorough, and fixed the problem permanently. Raptor Rooter's work was inadequate, their follow-through appalling, and their overall integrity horrendous. Save yourself the frustration and money--I STRONGLY RECOMMEND YOU CHOOSE ANYONE ELSE for work beyond attaching a garden hose.

A&A were able to discuss the differences with my realtor to resolve the issue, then pumped the…read moretank, performed the inspection and a well written report to the satisfaction of the buyer! Thanks also to our agent Keith Nichols in Orofino who recommended A&A Septic, and saved the day!

A & A provided great service. I wasn't sure where the septic access was and he found it and dug it…read moreup with his backhoe. He also recommended I install a riser because our tank lid was 24" below grade in clay soils and a problem to dig up. so I got the riser and cover and we installed while he had the tank uncovered. Having to use his backhoe service is an extra cost but they were very upfront in what the potential costs would be if I didn't have the access lid uncovered before the service. Would highly recommend.

Another save by Straight Shooter. A shower head was double threaded and leaking. They came out,…read morediagnosed, got new shower head to match and replaced pipe with threads. All in the same morning. Excellent work!

We purchased a Bradford White Hot Water heater and was charged $2300 on May 1 2024, then in March…read moreof this year we had to have an element replaced because we had no hot water, they charged us $350, saying it was not under warranty. Then this weekend, it stopped working again and they want to charge us again to come out. Clearly there is an issue with the hot water heater. This was supposed to be a high end water heater, but clearly it is not . The company only gives a 1 year warranty but according to the model number it has a 6 year warranty. We ended up going and buying a new hot water heater and installing ourselves. This was a terrible experience.

We rented a bunch of tables, chairs, and linens for a backyard graduation party. Could not have…read morebeen easier. Thanks for all the help towards a great night.

Julie and her husband Brad are some incredible owners to work with here at Event Rents. Their staff…read moreis solid in terms of delivering and communication and they have been such a consistent company for quite a long time in Spokane. The warehouse of inventory is HUGE! I have used Event Rents for multiple events I have planned, my own wedding, birthday parties and they have always followed through. Delivery, consistency, and quality is truly the name of the game with these guys. I love that the staff have all been there for quite a long time. They all work well together and the selection of items that they have - is incredible. Anything that you need for an event they have it handled. Delivery is so easy - coordinating pick up and drop off times as well as adding on last minute items is always a breeze. I would recommend them for any rental needs for sure.