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    St Joseph Mercy Hospital

    2.8 (17 reviews)

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    St. Joseph Mercy Ann Arbor - Medical Computer ER

    St. Joseph Mercy Ann Arbor

    2.2(137 reviews)
    8.8 mi

    My husband died Feb 6th at Trinity/St Joe Ann Arbor. I got my portion of the medical bill later in…read moreFebruary, with a DUE DATE OF MARCH 21. I was not disputing the amount, just taking time closing accounts and transferring funds. Today, MARCH 6TH, I got a letter from a COLLECTION AGENCY. 15 days BEFORE the bill is due, I now have to deal with a collection agency. I have to keep copies, files, send a letter of validation of debt, maybe even hire an attorney to protect me against this shady collection agency. I'm not going down quietly. I sent letters to Trinity, my state senator and will also send one to the Attorney General's Consumer Complaint Division. Trinity's GREED is horrible. Supposedly, a Christian hospital. Truth in advertising, change your name to, It's All About The Money.

    Absolutely terrible. I am dealing with a chronic, swollen foot and can't get a diagnosis for the…read moreunderlying problem. The orthotics supplier has ghosted me several times. The process is so poor, I have to chase down different offices and I always hear it's beyond their control, it's another office's problem. The ER is terrible. My wife went there twice, was not treated for the problem and after severe pain finally had to go to Corewell in Royal Oak for successful treatment. Health systems in Canton are really poor. You can't even get in to a doctor. I'm thinking about moving elsewhere. Really depressing.

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    St. Joseph Mercy Ann Arbor - My family member in hall for 5 hours while rooms emptied & filled around us ...

    My family member in hall for 5 hours while rooms emptied & filled around us ...

    St. Joseph Mercy Ann Arbor - Medical equipment ER

    Medical equipment ER

    St. Joseph Mercy Ann Arbor - Med Computer ER

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    Med Computer ER

    St. Mary Mercy Livonia - Dressed up for the holidays

    St. Mary Mercy Livonia

    2.2(123 reviews)
    8.1 mi

    I had a decent experience here. I was admitted to the psychiatric unit in December and found the…read morestaff to be professional and efficient. I was seen by multiple doctors on my first day and had an incredibly large (almost too large - it was impossible to remember names) care team. Not a single person was unpleasant or difficult to work with. Truly an excellent team all around. The facilities, on the other hand, were a bit lacking. Sure, I'm not expecting a 5 star hotel, but the bathroom in my room was a little grimy and they definitely could have made the common areas more enjoyable (eg more communal seating around a TV, some games or books out for entertainment, etc). There was truly nothing to do during down time besides lay in bed and stare at the ceiling. It's a shame because they even have a little free library downstairs in the main wing of the building where they could take/trade books if needed. Of the (unfortunately many) psychiatric wards I've been in, this was by far the worst in terms of opportunities to entertain yourself in between groups. The groups, however, I found were nicely varied. For example, we had pet therapy one day, an exercise group another, a relaxation group, and so forth. It definitely cut out some of the monotony I've experienced elsewhere when every group is some BS about coping skills or CBT/DTB. One major plus I found was that the food was good, exceptional by hospital standards, and you could order your own meals from a fairly expansive menu. Overall a pleasant enough experience, relatively speaking. They should be impressed with their employees in particular.

    It's a very liberal hospital. Don't ever take your family members there. I don't even give it a one…read morestar my aunt died there in April 2025. I believe they gave a drug for her lungs because she had pneumonia and good doctors call it run. Death is near! They sent her home to her nursing home where her kidneys failed. Now My mother is there right now. They wanted to give her Pepsi and I asked to just give her water and the liberal nurses verbally attacked me and then called security. Don't take your family members to this hospital. You'll never see him again!!

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    St. Mary Mercy Livonia - Gardma

    Gardma

    St. Mary Mercy Livonia - Sparse number of chairs to sit.

    Sparse number of chairs to sit.

    St. Mary Mercy Livonia - South lobby

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    South lobby

    St Joseph Mercy Hospital Ann Arbor

    St Joseph Mercy Hospital Ann Arbor

    3.0(6 reviews)
    10.3 mi

    In February of 2024, my husband was in the hospital at St. Joseph Mercy (Trinity) in Ann Arbor,…read morebeing treated for Influenza A. Per his treating physicians, he ended up dying as a result of a massive brain bleed due to a Heparin overdose sometime during the night. One of the doctors indicated that there could have been an issue with communication between the computer in his room and the pharmacy. When asked by the doctors, who were both very remorseful, what I wanted, I said I wanted to know what went wrong to assure this error doesn't happen to anyone else. They stated the matter would be reviewed and that the resulting information would be shared with me. To this day, no one has reached out to me. I have been in contact with both Patient Relations and Risk Management, both departments assuring me that someone will call me--but still no call. Here is the mission of Trinity Health: We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities. Among their Core Values are reverence, justice, and integrity. If someone would reach out, I would tell them that I am not interested in money, but by their lack of response, it seems that they have most certainly made it their priority.

    This review to clarify is mainly for the wait time to transition from ER to a bed for an elderly…read moreparent took over 13 hours. She spent that time waiting on a gurney in the ER hallway. There is absolutely no justification for this type of treatment or service. The care and the room upon getting to the room is very good but the wait time is horrific and unjustifiable though one of the nurses said it's been that way since Covid but I still don't understand how a "professional " healthcare system anywhere can operate in this manner. Administrative and Operational improvements are greatly needed. Hospitals should not be operating in this fashion, simply inexcusable.

    St Joseph Mercy Hospital - hospitals - Updated July 2026

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