The place is a mess! Carpets are nasty, I don't think they've ever been cleaned, not even for the…read moregrand opening. Kitchen is dirty. Plates and glassware are chipped but still in use. The health department should make a surprise inspection. Food is not stored properly, sanitation almost non existent. Revolving door with cooks (six cooks in 6 months). Staff is complacent. Earbuds and lack poor sanitation are the norm. Management doesn't care about repairing/replacing broken equipment. Meeting rooms are used for storage in plain sight. Not a place for anyone's parents.

Quality of food. The Grand usually runs out of food for the two meals they serve per day to their…read moreresidents and the food is usually on cool side. Housekeeping can use some help, as they dust around things.

What a gem, all around fantastic. I feel confident sending referrals to this well established…read moreSenior Living Community. Recommend, and Tanya is exceptional in her leadership, customer service, and attention to detail.

My aunt has been a resident here for years. She loves all the activities. She made many close…read morefriends among the other residents. The food is fresh and delicious and staff are friendly. Very affordable rates too.

The staff is very attention and kind, they do wonders. Especially the physical and vocational…read moretherapists The food is good too.

My father was here for several days for rehab after a few weeks in the hospital. The plan WAS to…read moremove him into assisted living, here or somewhere else. The staff is generally nice but overworked. Several slips in care occurred but one was unacceptable and caused me long term problems. One night my Dad needed help going to the bathroom and no one came. After 3 hours, he couldn't hold it anymore and wet himself in the bed. When the morning staff came in, he was wallowing in pee. The experience was obviously humiliating. Devastating to his long term care needs, he now refuses to be " put in a home" and will only return to his house. He will not even consider places outside The Moorings.

It's hard for me to be the best judge of the value of this establishment since my only experience…read morehas been watching my daughter's harp recitals. I have had the chance to meet some staff, walk through the main public areas, and sit in one of the banquet halls where my daughter has performed. From what I have seen and experienced, the staff here is kind and knowledgeable and I can only guess that the residents feel that too. There are plenty of dining options, social activities, and areas for residents to socialize. If you're looking for the right retirement community for yourself or a family member... this place is worth a visit.

Attended there Holiday High Tea Service with the family. Service was spot on, Victor, Alexa had…read morethere "A Game" that day. Would recommend stopping by when they offer there Tea Service, again. Food was exceptional.

Well maintained independent living community where you are an owner, not a renter. The staff are…read morevery professional and caring. Living here is much like owning your own home without many of the headaches associated with home ownership. Let the pros handle grass cutting and snow removal. Plumbing problems -call maintenance. Check it out!!

This community is the best independent senior living location in the Midwest. The grounds are…read morebreathtaking for the beautiful views and 60 acres of impressive landscaping. The residents are happy and the staff is friendly and helpful. When you visit the place everyone seems so happy and content. The place is clean and well maintained and I am so happy my grandparents are living here. I think the residents who live here are very lucky.

Poor management with little understanding of memory care.Always understaffed,high turnover,and…read moreconstant lack of communication, Residents and staff deserve better.

Changes ownership frequently. When it changed hands in 2024/2025, Auberge was ranked 60th…read morepercentile; Evergreen, the management company assumed ownership so it could turn the facility's rating around. Despite this, the facility continues to face chronic understaffing and high caregiver turnover. Staff are often overextended, and the organization is consistently working to recruit and retain qualified caregivers. Management shows favoritism towards certain caregivers and are unwilling to work with caregivers' schedules. Poor management. Caregivers are inadequately trained.

My aunt stayed for a respite month. The staff was so accommodating, the room was clean and…read morefurnished and the building had many activities. Guests are welcome to join for dinner at a low cost and the food was delicious. Many thanks to Erin, Peg and Marika (in the dining room) for an awesome stay. I have visited many places over the years with various family members in care situations and this is top notch! We also used the care provided from Elara and the PT/OT's at Chirch Creek, both companies provided great care.

Caring for seniors in a living community can be a mix of both blessing and frustrations…read more Church Creek is clean and organized and provides a lot of activities for the independent seniors. Not every community is perfect. I can only speak fairly to the goodness that exists there. When physical troubles get severe, needs get severe and demands rise. Each hurting patient wants care, pain relief and hope. I don't know how the nurses are graded at this facility but let's give them the benefit of the doubt.

My parents and brother haves been residents at the Buffalo Grove facility for some time. I can…read morehonestly say that the care, compassion, programming and food quality are exceptional. They couldn't be in a better place.

Memory care facility is very poorly run. Your loved one will not be taken care of. There are way…read moretoo many reasons to list. We pulled my mother out after three months. The day we went to pick her up we heard a scream from her room as we were approaching it. When we saw her she had a black eye, as two caregivers, who were apparently trying to get her dressed, walked out of her room. There are many other places to choose from for memory care. I would recommend a facility that is memory care only and one story, for safety.