I have visited this hardware store 3 times in hopes each time my experience their would improve…read more Unfortunately it has not! Their staff are helpful, but it appears this is only so they can keep an eye on you. Apparently there is a theft problem, but I guess everyone is a thief in their eyes. I try to shop at family businesses because the big chain stores are killing them. However my latest treatment from this store was the last straw. I went in to buy a brush cutting blade or what some call a ditch bank blade. They had several to choose from and they were any where from about $2.50 to $30.00 more than Lowes a short distance away depending on which one you buy. Aside from being watched by one salesman a second approached the first and asked "What are they looking for here?" It's hard to relay in writing the tone and atmosphere created in this place, but don't bother unless you like to be followed or watched with every move you make. It is very uncomfortable. I did not buy from them as I have in the previous two visits. Never will again either. My wife went with me once and refuses to step fort in there again. It is a shame because I thought it was a neat hardware store.

If I could give a lower rating I would. Purchased a generator online for curbside/in store pickup,…read morereceived confirmation, receipt and card was billed. After placing the order I contacted the store within 10 minutes, spoke with an associate who asked my name, confirmed my online order and put my items aside with my online purchase order and my name tagged on the items for me to pick up the next morning. I arrive at the store the next morning only to find out they sold my generator to another customer. This item was for disaster relief! Spoke with the manager who provided zero explanation other than they sold my items to someone else, other customers in store overhearing this were appalled and felt sorry for my situation and offered more assistance than the store.

I am giving these guys a 1 review but I don't think they deserve that. 1) the place is a God awful…read moremess 2) I went in to buy a push mower from them. They didn't have a new one of what they had displayed on the shelf. I didn't have a problem getting the one they had up there, but when I mentioned the fact that it had a stain on the bag they basically shunned my opinion saying it will get dirty anyway. I am at the checkout and I ask if they would start it up for me, they would not!! Every where I have ever bought a mower has started and cleaned the dust off for me!! Thry couldnt even tell me the warranty information on it!! So I refused the mower and I got the dirtiest look from them! This is the first time ive been here and I am never coming back!!

This is one of the worst Lowe's ever. It's dirty, messy, unorganized and out of many things and…read morewhile the employees are decently friendly they aren't real helpful. Selection is super limited because their inventory is low on everything.

Relocated my 73 yr old mother recently and placed an order in a California store to be delivered by…read moreAlexandria. The ordered was sent to the Opelousas store to fulfill the order for a fridge. When the 1st fridge arrived it left my mother with brown ice cubes to find out that was because this particular fridge had no filter to the ice tray. We called Opelousas, thebpicked up immediately with an entirely new fridge selected on store in Alexandria, La. When that fridge was delivered by the same delivery team (Damian), then they made every effort to get it to fit (turned out to be 3 inches too wide). The management staff starting with LaTanya, Jeff, Josh (not Jerry, he disconnected my call and never called back and went home 2 minutes later) provided the BEST in CUSTOMER CARE vowing to resolve my issue. HOWEVER, the SUPER CARE HERO of the day came from who...? The delivery driver Damian witness scared look in my mothers face to have to stay I'm the home with refrigersted medication, went back 60 miles away after deliveries all day and personal searches for a fridge with a filter, the correct size and one in stock and personally sent pictures and sizes to reassure me and my mother this model would work. When the manager Josh approved a Monday delivery, who was at our door but Damian again with a smile, a warm heart and the confidence of knowing this would work. YES, IT WORKED... We got a fridge thanks to the EXCELLENT CARE and CONCERN of the world's best delivery driver ever!!! PROMOTE THIS MAN, who does this...who takes this level of caring for senior citizens like Damian did. Today, we received a follow up call, it was Josh checking to see how the fridge is working out...may I ask Lowe's to model it's employees from this exemplary service. We are extremely grateful for this extended care. #OpelousasLowesForLife

Our tree guy recommended this feed store. I walked in told them what I needed and the guys helped…read moreme and I paid for everything it was loaded up in less then 10 minutes. Great service. I picked up 50 lb bag of 13,13,13 and a spreader.

From the owner: "Serving Opelousas Since 1969"…read more "Serving Opelousas Since 1969" Seeds & Fertilizers Hardware Farm Supplies Purina Land O' Lakes Nutrena Mon - Fri 7:30a.m. - 4:30p.m. Saturday 7a.m. - Noo"

This is a very nice brand new store. They have everything a hardware store has. The staff are…read moreextremely helpful and friendly. I needed a tool for woodworking. The employee took me right to it and gave me several options. I was in and out of the store very quickly. They have a multitude of equipment and supplies for various projects. I will definitely be back

Just went there for two small screws the lady asked US. How much it was, we went check told her…read morethey were 25 cents a piece. She accused us of lying. Definitely not going here again.

Finding this place to be the best go to in town. HUGE inventory and all top notch. Pricing is…read morereasonable. Love the service and attention to detail that is evident with the care of how they display all their wares and how nice the staff is to me. The back area with all the nuts and bolts is gigantic!

Purchased my weed eater here- Ego battery- powered. The young man who assisted me was a rockstar…read more He sought me out and was there to advise me on the right equipment to suit my needs. He even offered to assemble it free of charge. I walked out very pleased. I highly recommend this establishment.

I would like to say I have not been to this place I've been by this place me and my mom was…read moresupposed to go about a month and a half ago we drove by and we were gonna go in but it was on a Sunday, HALTHECAJUNLADYACCENT on Tick-tock this lady can sell ice to an Eskimo ICE from Rayne,La. I wanna go there I want to buy some cooking items she's very cool calm relaxed and I love her accent reminds me of my people that live in new Iberia,Opelousas, And all over Louisiana, My grandmothers people from down there you gotta love them I know I do!!!!!

From the owner: Gary Matte Home Center is a hardware store located in Rayne, LA. Our inventory includes a wide…read morevariety of quality hardware and cookware products. When you enter our hardware store, our helpful associates will be standing by to help you find the power tools, pots and pans or utensils you need. We have a large selection of cookware that's perfect for camping or using in your home. If you need to make repairs to your mobile home, we'll direct you to our fully stocked mobile home parts section.

i purchased a leather sectional sofa. from the store on 2/20/2026. i paid for the delivery. the…read morefollowing week when they showed up to deliver my almond (beige sectional) one of the delivery guys smell like he had been smoking marijuana. the sofa was not covered in plastic. it had dirty handprints on it. there was a shoe print on the seat of one of the pieces. my armless recliner had a tear in the back. they insisted it was already like that which was not they case because i had pictures to prove it. the sectional was not like that when i purchased it. i refused the armless recliner and they scheduled to bring me another one. the following week i took off work again. this time they sent two different drivers who were nice and didn't smell like marijuana but ashley furniture tried to deliver the same torn recliner to me once again. you could tell they had tried to repair it. i didn't want a repaired recliner because when i purchased it there was not need for repair. i had to take off work a third time and when they delivered the armless recliner it was in a box with not issues. the store manager was very aware of all the issues. she said she would see what she could do to help but never called back. i have called her on multiple occasions and she always says she'll call back but never follows through. i called the home office and a represenative from ashley said she would have someone follow up with me on my experience but never did!!!! the delivery company said i would get reimbursed for the delivery charges because of all the hassle but ashley has never refunded my money. this was my first purchase with ashley and it will ultimately be my last!!!!! the manager is extremely unprofessional. to constantly say you will call a customer back and fail to follow through once you have your sale & commission is pathetic in my opinion.

DO NOT BUY A LIFT CHAIR FROM ASHLEY FURNITURE STORE IN OPELOUSAS, LA…read moreBuyer beware!!!!! Horrible customer service. Imagine how it feels to spend $1,182.60 on a chair you expect to relax, nap, or just be comfortable in but then realize that's not going to happen? Then imagine what it feels like to be treated as if you are a criminal just because you want to get what you paid for? I didn't get to try the chair in the store because it had to be ordered. When it was delivered about a week or so later, I noticed it was hard and uncomfortable but I thought I just had to adjust to it. A few weeks later, I noticed that sitting in the chair was causing significant pain in my neck, back, shoulders, and hips. I tried not sitting in it for a few days and the pain got a little better but then when I tried again, everything would hurt again. I became convinced the cause was definitely the chair. The salesman, Mr. David Clark, promised me that if I was willing to pay for the extra insurance, whatever problem I would have would be covered. Wouldn't defective construction that causes so much pain be a covered problem? At any rate common courtesy and decency shouldn't cost anything extra but I agreed to pay it. I called the ASHLEY FURNITURE store number and spoke to Omar Reyes, who I thought was very rude, uncaring, and had an attitude before I could even explain why I called. He specifically told me someone would call me Wednesday. When no one called, I called back today and spoke with a woman who told me since the chair wasn't physically damaged there is nothing they can do for me. I thought she was joking. From the attitudes of the people I spoke with, do you think they were aware that this particular chair had problems associated with it? Do you think they knowingly unloaded this garbage on me? I spent all of that money and can plainly see that this purchase has only caused me pain and suffering but Ashley tells me there is nothing they can do? How could they think I would be willing to just accept them keeping my money for something I plainly see has not enhanced my life at all but has only caused more problems? Please give me advice on how I can make them pay one way or another either for my pain & suffering medical bills, swap this chair for one that doesn't hurt, or just give me my money back to let me go somewhere else to get a chair that doesn't hurt me. Everyone who knows what it feels like to get duped or cheated out of hard earned money, or if you just care, PLEASE SHARE this post.