I am very impressed with doctor Robertson and the vet techs with Stella and with all the info on…read moreher condition great job

I brought my dogs here and was upsold on products I did not need (expensive toothbrushes and…read morepaste). Returned months later with a very ill dog and was advised it would take $2,000 to conduct tests. They were nice enough to sell me $350 worth of ineffective medication. My dog soon died and I informed them of this. I was surprised to receive an email from them the following day asking me to review their service. It informed me that my pet's health is their primary concern and concluded by saying something to the effect of "have a nice day and we look forward to seeing you and your pet soon". This appears to be a very cold, disorganized clinic.

I had such a rough weekend with my little dog passing away in my arms on a Sunday evening and I…read moreknew my cat needed to be euthanized the next day. I had not been to this veterinary clinic before but they were so kind and compassionate. They took my dog for after care as well and gave me nose and paw prints for both pets. I was very pleased with their service. Very professional and thorough in explanation of what was going to happen. I would highly recommend.

Absolutely, the best staff on the planet. Thank you everyone for making every visit special…read more Hazel and Sully

I took my cat on Thursday, Feb.05, 2026 because she was not urinating and left her there most of…read morethe day so they could get urine and blood samples. The samples were to be sent somewhere and I was told by Dr. Jafari that I would get the results the next day. I waited until 2.00 p.m. and phoned to see if results were in but Dr. Jafari was not there and I was told by reception that Dr. Lleri was not comfortable "interfering" in Dr. Jafari's cases. I was told by reception that there was something showing in the urine test results and Dr. Jafari would call me on Monday. That meant three days at least that my cat was still unable to urinate. I hung up and called another clinic who have agreed to see me and my cat on Saturday since the inability to urinate is an emergency. Do not ever go to Kingston Veterinary Clinic.

The Kingston Veterinary Clinic misdiagnosed our dog twice. Year 2022, our dog lost a lot of…read moreweight, we could feel her spine through her skin. We thought it was cancer. We paid the Kingston Veterinary Clinic hundreds of dollars for diagnoses. The Kingston Veterinary Clinic to x-rays and performed blood tests. We were told that our dog's white blood cell count was high because "she is an old dog." The Kingston Veterinary Clinic told us that our dog did not have cancer: "no cancer." May 2023, our dog was making strange breathing noises. We paid the Kingston Veterinary Clinic hundreds of dollars for diagnoses. The Kingston Veterinary Clinic told us that our dog's breathing was normal. May 2023, a week later we take our dog to Ohio. The American clinic told us that our dog has a tumor in her abdomen and that she has abnormal breathing due to the Laryngeal Paralysis disease. We return to Canada. Dr. Llera pushes Librela on us. We phone our American vet: the Laryngeal Paralysis disease causes hind leg weakness, the Librela will do nothing to improve our dog's mobility. Conclusion: the Kingston Veterinary Clinic is bad.

This is a review for their sister clinic: The Princess Animal Hospital. Strange that their…read morePrincess Animal Hospital Clinic is not listed on Yelp for reviews. Our dog had open sores full of puss in her feet and respiratory problems. The Princess Animal Hospital refused to swab our dog's feet at our request to find out what the bacteria was. They did not offer our dog sedation to calm her breathing and reduce her pain. They refused to provide us with an emergency referral to a hospital in Toronto. They did not tell us what was wrong with her feet. The Princess Animal Hospital prescribed our dog antibiotics. About a week later I took our dog back to the Princess Animal Hospital, and paid them hundreds more dollars to look at her feet again because the antibiotics that they had prescribed were not working. Again, I asked them to take a swab of her feet. Again, the Princess Animal Hospital refused to take a swab, this time saying they could not do it because they had already placed her on antibiotics. Again, they did not offer our dog sedation to calm her breathing and reduce her pain. Again, they refused to provide us with an emergency referral to a hospital in Toronto. Again, they prescribed more of the same antibiotics. We still had no idea what was wrong with our dog's feet. A few days later our dog's feet were even worse. I gave her an epsom foot bath and skin from her feet fell away leaving bone. We freaked out! I phoned the Princess Animal Hospital. They offered to prescribe more of the same antibiotics. Why would we pay hundreds of dollars more money for another exam and more of the same antibiotics which were obviously not working? We immediately took our dog to an emergency hospital in Toronto without a referral. What the Princess Animal Hospital did to our dog was INHUMANE!!! INHUMANE!!!

From the owner: We provide the laparoscopic surgery option for pets, ultrasonography including telemedicine with…read morespecialty doctors around the world, laser therapy, in addition to all the usual veterinary services for pets including dogs, cats, bunnies and other small mammals!

Great personal service. Very caring and understanding! Terrific team! My dogs love going there and…read moreso do I!

From the owner: At Frontenac Animal Hospital in Kingston, veterinarian Dr. B. Overgaard is dedicated to providing…read moreyour pet with compassionate health care. We offer dentistry, medical, nutritional and surgical services, to better take care of your beloved companion. For further information, call us today.

I can't say enough good things about Gardiners Road Animal Hospital. My family's beloved senior cat…read moredeclined very quickly to the point we thought she may be palliative. She was a brand-new patient and needed quick action. The wonderful team and Dr. Farooq accommodated her in a timely fashion, made her feel comfortable and gave her a rigorous physical examination. She was able to have an x-ray immediately, which detected that her digestive system had stopped working. After more review by a radiologist and testing, Dr. Farooq had a hunch that it may be a reversible condition despite not showing the full suite of symptoms. He was right. An additional test proved it and she improved immediately after great treatment and monitoring. He also caught a treatable painful spinal condition that we assumed was just aging. She will be more comfortable during her remaining years. My family feels fortunate we went to GRAH because the outcome could have been very different without the diagnosis. In addition to great care and diagnostics, Dr. Farooq thoroughly explained the costs and took care to limit any unnecessary costly procedures. Thank you GRAH team!

This is the best veterinarian clinic in all of Kingston, Ontario and the only place I recommend for…read moreappointments with your pets. The staff and the vet were kind, helpful and considerate! Not only that, but it's VERY AFFORDABLE. Much cheaper than other vet clinics in the city and you're getting the exact same services but with better and friendlier service. You just couldn't ask for better!

If you want to feel guilty for the rest of your life,…read more I made an appointment for my tiny chihuaha due to her chronic dry cough and to inform she has been a light eater otherwise happy and playing every day. During the exam appointment Dr. Christine Loomis also noticed a heart murmur. As my dog is a light eater being 1.68 kg and 16 years old without a blood test she could even have kidney issues. I asked Dr. Loomis a couple of times if she would like to have transferred Cocos last exam results and xrays from a few months back. To give her background information. She did not pursue my request. I informed Dr. Loomis a bit of honey helps her throat as otherwise she is happy. I informed also that she is an inside dog, even going to the bathroom inside as she is peepy pad trained. So even though it sounds like kennel cough I do not believe it would be. Heart murmur signs are dry coughing, light eating!! I was prescribed hydrocodone .4ml for 7 days. This medication is for collapsed trachea and kennel cough. Again my dog is only 1.68 kg size of a small rabbit. She was not prescribed anything for the heart murmur that was noticed. I called their office after giving Hydrocodone for one day to inform them that her stool is dark and tarry looking and that she doesn't like the medication. They said to put it in a dish for her to lick it up and if that doesn't work to mix with her food. The VCA website online states that this medication should be given with caution in geriatric pets. She being 16 years old is very geriatric and not to pets with underlying kidney disease. This medication should not be prescribed without a blood test. As I did not want to have a blood test done at this time, she should not have encouraged medication as I was ok continuing giving my dog a bit of honey for the cough. After 7 days I went to the emergency room with her as she became lethargic and the emergency vet said she is going through kidney failure based on her blood tests. To wait if she improves which I so was praying for. A few days later her shallow fast breathing showed her heart murmur went into heart failure. *I wish I had been prescribed medication for her heart murmur instead of kennel cough. She was then put to sleep on the same day by Dr. Christine Loomis without giving her a sedation first (a small needle in the fleshy part of the leg), so that your/any animal is not in distress while the clipper busses off hair in which the catheter will be placed for the euthanasia. *I would suggest to ask any veterenarian for this sedation! I did not know that they would not automatically sedate her a little so she wouldn't know what was happening to her. *As my mother's vet did this as a normality, they even let her hold her instead of an assistant vet technician. This veterinarian did not do it for my little weak dog. They had an assistant hold her neck until little tears came from her eyes. While they put in the catheter, and then some saline water to test that there is no blockage...I was with her and in front of her and giving her calming messages like I love you, I love you..they did let me do that. The technician I am sure has no intention on hurting any animal, but without any pet parent sharing information like this there will not be any improvement and changes for future geriatric tiny breed dogs that may be in the same situation as my tiny old fur child in their office. I needed to ask a few times that my wishes are to have her on my lap while the euthanization takes place. I was then hesitantly allowed to do so but while the cathadar was put in I was not allowed to hold her. I informed Dr. Loomis that my mother was allowed to do so with her dog. *Thinking it would be one needle like my mother's dog experience. My weak tiny dog of 1.68 kg had 3 full needles injected through the catheter which were stuck in her skinny tiny legs barely skin on bones as she had not been eating due to medication reaction. (small rabbit size) Dr. Loomis gave 3 full needles very quickly. First one again saline water, second needle sedation, third needle euthanasia. I noticed her passing after she gave the second needle through the catheter. Her little angel heart (size of a pinky finger tip) could not take the volume and the pressure any more. What my little girl was going through the last moments of her life. I will never forget!! I will feel guilty for going to this office, for giving her the prescribed kennel cough medication, and for not asking for her to be sedated before the buzzing of the hair clippers started. I WANTED TO DO RIGHT BY HER INSTEAD I FEEL I DID WRONG!

Although this hospital is one of the most expensive ones to go to and you would expect friendly,…read moreknowledgeable staff. That is not what your going to get. Very rude staff totally disorganized. Did not know how to handle a insurance claim. I spent a great deal of time with my insurance company getting the correct information and forms needed. I was told by the hospital that paperwork was already sent in to insurance, just to find out that NO paperwork had been sent. After which I contacted the hospital and tried to call explain the proper procedure and forms required. At this point I started getting pushback (this was the receptionist) I asked to speak with the person sending in the paperwork and was told I had to relay the information thru her. I also was told I was being rude and pushy. Obviously, I will have to find a new vet and start all over at a financial cost to me. I just don't want anyone to go thru what I have been through. Too many other great vets out there.

My four year old cat has a very rare condition (EPI) and would not be alive today it if it weren't…read morefor the efforts of Dr. Edwards and the entire team. Dr. Edwards went above and beyond, consulting specialists, calling labs, and doing research to figure out what was wrong with our cat. We never received a bill for all this effort. She clearly laid out which tests were most urgent, which could wait, and recommended the most cost-effective tests to try to rule out possible diagnoses before moving on to the more expensive tests. When we finally received a diagnosis, she spent a lot of time working with a specialist in Toronto to come up with a treatment plan and researching special foods (kangaroo meat). Always available by email and phone, the team was quick to answer our questions, checked in with us frequently, and taught us to administer medications at home, even though it took a few visits for us to master the techniques. Now that we have left Kingston, we are struggling to find a new vet as competent and compassionate as Dr. Edwards. The team at Barriefield sets a very high bar.

Be forewarned. This is the most expensive and least competent grooming service I have ever…read moreexperienced. Miniature Schnauzer cost $79.10. If you leave your dog with them, write down every detail of how you want it groomed. I have never seen such a misinterpretation of instruction and when they were asked to make what corrections were necessary to give me remotely what I wanted, they again totally acted counter to my instructions. In current vernacular it would be termed a cluster f * * *.