Visitor, not tenant. That said, this is a nice apartment complex near north campus of UB. You can…read moreliterally walking into Creekside and shuttle in. As far as amenities go, there's ample amount of parking and for visitors too. Each apartment has their own storage closet outside the apartment, and there's central air. If you have the upper floor apartment, there's a terrace. Recycling containers aren't next to every dumpster though, so that's not very convenient. By the main office is the swimming pool that opened during the summer season. There's a mini-playground for families and a tennis court that mandate tenants to play tennis in their only (but there's a basketball hoop inside the tennis court). Oh, and there's charcoal grills outside the court.

First off I just want to say that colony apartments have been a blessing to me and my family. The…read moremanagement is very friendly and helpful when you need something done or fixed in your apartment. I never had to wait more then a day to have a maintenance guy come and fix something it was always right away. Laura the manager in the office is very nice and helpful when anything goes wrong with your apartment! Also the pricing is very affordable and the place comes with great perks. I highly recommend this place to anyone who wants a clean and safe environment.

Terrible community. They overcharge poor college students. The buildings are full of roaches…read morebtw...so if you wanna live here have fun. They enter your unit without warning, NEVER PLOW THE PARKING LOT IN THE WINTER. But don't worry they'll still charge you the 20$ parking fee even, if the parking lot is completely full of snow. When I moved in the unit was full of mold in the shower, and they refused to clean it. Also, when you move out you can get charged if your roommates trash the place after you leave, even if you hand in the keys and have photographic proof. This place is a scam DON'T FALL FOR IT PLEASE.

My son has lived here 3 years in a double 2/2.5. He has had an excellent experience - uses the gym…read morefacilities and has relied on the bus shuttle a few times. It is convenient, seems safe, they stay on top of spraying/bugs etc. They always notify before entering. Some of the baseboards and corners have seen better days, but for the most part the unit was comfortable and we kept it clean year over year. Any issues with broken anything - put in an online service order and they fixed within one day. He is choosing to now move into a studio for Masters degree. Hoping the great experience continues!

I lived at the Exchange Luxury Apartment for a little over 2 years. First want to go start by…read moresaying, the apartments themselves are well kept, spacious, and cleaned before moving in. The maintenance team are agile, respectful, and always willing to help. Those are the positives. Unfortunately the negatives caused me to move out. It started with the unkept, dirty, and outdated entrances. On a regular basis are dirty, disheveled, and at times will have cockroaches that came over from the restaurants. Next you have the mailrooms are not in a private area, they are right at walk in; where people can come and go as they please which can cause packages to go missing. In the same has random shopping carts management decided are a better option than premium, rolling racks to match the luxury title on the property; even when asked to upgrade. Third, the smells. The regular smell of marijuana coming from other residence that linger into yours, which is against contract. The cockroaches that made an appearance on the property more than once in apartments and mailrooms. Forth, leaking walls in the bathroom(s). Coming from the ceiling and walls that we assumed to come from incorrect paint on the walls when humid and roof leaks. Fifth, pricing. For nearly $2k a month for a 1br, there are no added amenities besides the sterile roof on one of the properties. There is no gym there is no wreck room. There is not even a doorman to make sure that your packages are safe and protected. Not to forget to mention it is near a highly trafficked area of the hotel, restaurants, and UB.

Usually when Barbie spits her bf's whatever in my mouth, the director calls it "The Exchange", and…read moreit's quite a Luxury being able to make money the way we do. You just have to Apartmentalize everything and there's no issue. So these are pretty beautiful fancy expensive apartments close to UB where a lot of students live - mainly International students or rich students in my experience. Kinda the same demographic in some ways. You probably wouldn't live here if you are being cost-conscious because they are expensive but they seem to be well-managed and they seem to be pretty fancy and if you're going to have to move up to Amherst having lived in New York City then you're going to need a nice place to stay in all the time because it's so damn cold for a hundred and twelve months a year and that's exactly where these apartments come in handy. Plus you're in the same exact Plaza as China Taste which is one of the best authentic Chinese restaurants you may ever try. And the reason I know these apartments inside and out is because (a) my current side b lives in these (or one of them I should say, but the most commonly visited one), and (b) Barbie and I paid her rent for her 2 months ago because Mummy and Daddy were having a falling out with her. Don't worry she's already in her 20s it's nothing creepy. (She's been in her 20s for all of 7 months). Anyway the apartments look as lovely on the inside as they do on the outside and yes, they're expensive, but you get what you pay for in this case. Just sometimes, the halls smell of Weed though. Should not be allowed.

Fairly typical apartment complex. My husband lived here in a one bedroom for almost 4 years and…read morethen we moved into a two bedroom apartment for the past year. They seem to do a good job updating things. The two bedroom especially had nice floors that were easy to clean. The location is great. In the NW school district which is nice if you have kids, and their is a park and playground right across the road. Very close to Aldis, the outlet mall, and all the shops and restaurants along Military Road. Very close to Reservoir park as well. The office staff our really great. Easy to get a hold of and always friendly and helpful. We haven't had too much need to get a hold of them for things breaking, but the few times we did they were very prompt in working to fix the problems. My favorite part about the complex though is how above and beyond they go to really try to build a sense of community. For example, today they are having a solar eclipse viewing party complete with snacks and drinks and glasses. In the past they've had paint nights and other picnics. They've also had door decorating contests voted on by the other tenants that gives you $50 off your rent for the month. A great way to build community and also make the hallways a little brighter.

My husband and I lived in these apartments for 2 1/2 years and we never had a negative experience…read morewith office staff, maintenance or tenants. We were able to "upgrade" to a larger apartment within the building after a year, which was made very smooth by the leasing agent, Katie, and well worth the slight increase to our monthly rent. We also enjoyed how rent could be paid online, maintenance requests could be placed 24/7 through an online ticket and emergency maintenance needs were handled quickly and properly. Beyond that, the apartments were just the right size, the laundry facilities were always accessible and there was plenty of parking. We would still live there now if it weren't for us moving out of state, and by comparison of where we are currently renting, Whitmill gets flying colors! Thank you for making our first apartment together a wonderful experience!

Since I have moved here in September it has been nothing but a fantastic experience. The apartments…read moreare spacious, the apartment representatives are super friendly and available when ever you have questions, and they do a lot for us tenants. Thank you Lockwood!

So far me and my family have had a great overall experience living here staff and neighbors are…read morefriendly. I am a huge fan of how close in proximity the apartments are to major stores such as Wegmans, Tops, Target, Walmart and more!