Hate to knock a Canadian company, but people need to be told when a restaurant's service is poor -- despite the place being almost empty when my wife and I arrived at the Alliston location around 7:00PM on a mid-September Wednesday.
Enclosed patio was pleasant and main reason for our choosing St Louis for our first restaurant meal in months as a relief from continuing and necessary Covid restrictions. Bad choice! Menu document (no pictures) stated it was one-time-use to prevent the spread of Covid -- but had been laminated for multiple use. ("Hurray! Covid's 100% finished!") We should've got up and left right then.
Food choices typical for a franchise (wings, burgers, ribs). Obviously, as is the case with most chain restaurants, the food was prepped in advance, as evidenced by the chewy boneless wings in our order (which came with sauce and fries). The food arrived hot but was served in a plastic bowl on a small sheet of waxed paper. However, the paper soon went soggy, which meant you end up eating pieces of it along with your food.
Regarding the service, we asked our server for ketchup and extra napkins but they did not arrive until we were nearly finished eating.
Bill ($52.00 with tip and tax sans booze) seemed high, but our server had disappeared inside the darkened restaurant, never to return, so we could not easily request an itemized receipt.
First-time visit but will not go again. read more