i seen sofia at creve coure office. she is a great representative that helped me with 2 days ago…read moreis a wonderful woman, thank you very much

The staff here is amazing. They made everything really smooth and were very friendly…read more When I went there was a line out the door, but because I was able to make an appointment online I was able to walk right in and get helped. Make an appointment if you are going for a name change!!

The woman at the counter was very rude and disrespectful. I had my 17 year old daughter with me who…read moredoesn't have a mean bone in her body and the lady was just mean

The B who constantly cut off every question I had and hung up on me, I send my warmest thanks... so…read moreI suppose I look forward to speaking directly to her since I now have to drive to the Fenton office and ask questions in person. What a rude person!

Affton is a blue collar town of hard working people. Oddly enough, Affton has a lot of churches and…read morecemeteries. The community is very accepting of all people and has an ethnically diverse population. The schools have great ratings and there are still decent business prospects in the community. The Chamber of Commerce is very active and sponsors a local Affton Days Parade and Festival every year. There is a nice mix of long time residents and young families. You can't get more Midwest than the City of Affton. Come enjoy a little taste of big city living in small town atmosphere.

Went today on Wednesday at 2:30 it was closed. Even though it says open till 4:30. Why is it…read moreclosed lights off dirt locked however there was a light on in a back room. Is this normal? Very frustrating

I had to get my personal property taxes straightened out, because the cars listed on my bill were…read moreincorrect. And that made it impossible to obtain license plate stickers for a car that wasn't itemized on the bill. I thought this would be a supreme red-tape disaster. There were just two ahead of me. When my number was called, the woman knew exactly how to get everything straightened out. When she printed out my 2012 personal property declaration, it was the 2010 form, and the cars listed were absolutely correct -- for 2010. What a mix-up. And there was my signature with the date of January 23, 2010. Amazing that this became my 2012 form, 'cause all over the top of the form was 2010 in BIG print. Well, mystery solved in a manner of minutes. I had with me the titles to the cars I DO own. She corrected my 2012 personal property tax receipt for what I owned on January 1, 2012, printed it out for me (to get the license renewal that prompted all of this), and said I'd get a partial refund. WOWEE!! And she updated my current owned vehicles for the 2013 declaration. In and out in about 20 minutes, allowing 10 minutes for the wait. No charge for anything!

I was at the Social security office in Fenton today. My…read moreBirth date has been wrong, Medicare says it's Social security. Social security says it's Medicares problem. Tried to get this fix a few years ago both points fingers at the other. Security Gaurd was rude , the lady that assisted me said she couldn't clean it up, I needed to talk to Medicare. Finally she ask if I brought my bith certificate, yes I did . She seemed bothered that she had to get up to make a copy , slides my Birth certificate under the glass and tells me to have a nice day. I've been paying into the system for 54 years. From 1 to 10. I give that office a zero.

The security guard was very rude. He could have handled my situation by being kind. But he chose…read morenot to be. He yelled at me that I needed an appointment. I replied I did not know this! I put my document in an envelope and left. I don't even know if anyone checks that box. I dread having to come back here!

St. Ann Community Center is such a clean facility. The staff is so helpful, friendly and…read moreaccommodating. It's a large space, well maintained and still has a small town feeling. Everyone is greeted with kindness and visitors and residents alike always are made to feel welcome.

This is a pretty nice community center. They have a huge gym. Different amenities like a workout…read morearea and a sauna. They also have a space to do racket ball. They have an upstairs and down stairs area where you can rent out for parties and they have an area with a huge mirror with bars if you're a dancer. This is a pretty clean community center

After requesting a property tax wavier (that I ultimately didn't need) for renewing my car…read moreregistration, I asked the City Hall clerk where the nearest DMV was and she recommended this location, which is fairly new. I found a parking space right across the street. The waiting room is well air-conditioned and features a friendly security guard. I took at ticket but didn't have to wait long at all. The worker quickly processed my renewal request, ignoring that I didn't have an updated insurance card. I had a question regarding later re-titling my two autos and she wasn't sure so she called her supervisor. She then came back to her computer, looked up a couple things, and still had some questions, so she called her supervisor again until she was certain she understood everything. I was grateful that she didn't just pass the buck and let me make mistakes She printed out the forms I needed and I was on my way. Excellent!

This raggedy place with its angry, unprofessional employees needs to be shut down. Bad service…read more Long wait standing in a line in a hot hallway for a woman to look over each person's paperwork before they even allow them to enter the customer area, then still getting turned away IF you get past her (the evil gatekeeper), which, while i was there, was 0 for 8 even getting past her. It should not be this complicated to renew a license plate or get a driver's license. I went to this office THREE days in a row, each day getting turned away for ONE reason, getting that fixed, returning the next day for them to find ONE other reason to decline me. On the 3rd attempt, I was turned away again, because my sister scratched out an error on the title when she was transferring her car to me, they said she'd have to sign an affidavit stating she didn't do it to be deceitful, that it was just an accident then I return with her signed affidavit. I asked if it needed to be notarized, they said no, just have her sign it. But when I came back with it signed, they asked where my sister was. My sister was in the car, she is ill and on oxygen. They told me if she didn't come up with me, they wouldn't accept it. I told them they could come down to the car to see her, but they wouldn't do that. I spent 3 days, several hours, fooling with them trying to just get plates for a car my sister gave me, and never got it accomplished there. I left there, went to a dmv on St. Charles Rock Road in Bridgeton, and left there in less than 10 minutes with plates for the car from a very professional clerk with no "I hate this job" attitude like the ones downtown. I understand legal is legal, paperwork has to be legal, but the petty things they were giving me such a hard time about (scratching out 2 numbers because she realized she was putting down the wrong address) and standing in that hot hallway waiting for the woman to spend 15 minutes screening each person were unnecessary, it's just a license plate, not an issue of national security. There were lots of elderly people waiting in that line who could barely walk, let alone stand for an hour to wait for her to screen them. One old man had been there the day before when I was there and got turned away both times, the first time because he needed 2 pieces of mail with his name on it, the 2nd time because the 2 pieces of mail he brought were both from Spire, it needed to be from 2 different companies. So this elderly, retired vet stood in line for an hour both days for tags, just for tags, not for the keys to the money vault, and was turned away both times, that's disgraceful and disrespectful.

Visited the Revenue Department to fix a personal property tax issue and it couldn't have gone any…read morebetter. There are four bays going (with comfortable leather chairs to sit upon) so wait time was only about 5 minutes. The employee who helped me, Jasmine, couldn't have been more friendly or expeditious. It looked and sounded as though the other workers were the same. The same goes for the Cashiers. You can pay county traffic tickets and court fines as well as personal property, real estate, and business taxes and license fees here by cash, check, or money order. For whatever reason, they don't take credit or debit cards. There is a number system for Revenue matters, but just a line queue for payments. Though they are open until 430, the number system shuts off at 4, so get there before then!

Been on hold for Property Tax Freeze info for 1 hour 17 minutes!!!! I guess if you are a senior…read morethey think you have hours to wait for their incompetence!!! Some of us Seniors still have a job and work!!! I hope the lousy County Super doesn't make his patients wait for their surgery on the operating table!! Now it has been1 hour and 22 minutes!!! John B

They are horrible here. I do not care they have about 4 people on every single week and hardly any…read moreof them ever take people, since they're always on "break". I've came twice sat there for 1-2 hours for them to be impatient and ignorant once I was called to the window . It has been weeks since I've had an ongoing problem and I've been on hold with social security for about 4 hours no response or care in the world. They are very ignorant and non responsive in this office. I don't know why they have one person on at a time but that is not okay. There are about 10-15 people waiting just to be called as they sit there looking stupid! People in the room also felt this way as well. Horrible place horrible staff! If I could put zero stars I would trust me!

All I had to do was drop some documents off, that is why I gave a neutral rating. Please be aware…read morethat the facility has moved to W Pointe in Swansea. By Town and Country Title Co. It's at the very back

Can't believe I am giving an Emissions Testing Station 5 Stars, but it deserves it…read more My Rav4 is now old enough that I have to start getting an emissions test. Since I was new to this experience, I had to Goggle where to go. There was one repair shop near my home, but when I saw this Illinois Air Team and its reviews, I made the extra drive. As I arrived, I liked the main sign telling you your estimated wait time. It told me, one minute. I pulled around back and entered the building. I answered a few questions and was told to exit my SUV and before I could check in on social media, it was all done. I could have gone into the office and gotten my plates renewed, but I went home and did it on-line. When I went to order my sticker, I thought I'd have to enter some code number from my inspection, but the site already knew it had been completed. I finished my transaction and had my sticker in the mail within a week. The gentleman doing my inspection was friendly and professional. I was impressed and I'll be back when I need another emissions test.

It was emissions check time and I had it checked and a new license plate sticker in hand in under…read more10 minutes. They are super friendly too! It's worth the nominal fee ($9 this time) to not have to go to the SOS office wait in line and deal with the attitude. Highly recommend.