I'm surprised to see all of the positive reviews here as my experience with Helix is nothing like…read moreit. Amy, the owner of Helix, is a terrible person. I have observed her, on multiple occasions, being rude, pushy, unprofessional, lying (to favor herself, at times even against her own staff), ageist, sexist, and racist. I have witnessed her making remarks that are discriminating against my coworkers before, for age and color of their skin. The staff and maintenance team are nice and I've had no issues there. They are actually pretty receptive and kind. The issue is Amy, and since she's the owner, who rules with an iron fist, everyone looks at her for answers and she has all final says. Therefore, even if you get a positive staff member at first- if Amy comes into it and is cranky, annoyed, or just doesn't like you - watch out. My impression is this company does okay in St. Louis because St. Louis doesn't have a big enough market, so people will take what they can get. The property's are "good enough"- although please note, Helix will cut corners on cost whenever possible. It's about the last buck for them and not about a joint investment in their leasers, properties, and profit.

We moved from out of state, so we were worried about finding a nice place with good management…read more When I initially emailed with questions about the apartment, I received a reply from Kevin just a couple minutes later. He was extremely prompt in communicating with me and getting me the information I needed. We are living in the Soho Lofts building and we love it here!!! It is quiet, clean, safe, and it is obvious that management cares a lot about the tenants.

Overall, I enjoyed my 3 years of living in these apartments. The management (Stephanie & crew) and…read moremaintenance (Jerome) were friendly, professional, and helpful. The building has a lot of great amenities and an awesome rooftop. The location was mostly decent but seems to be getting better as more businesses are opening up nearby. Security was never issue for me here and I felt safe on the premises of the building. I removed a star because of a few major issues I had with my first apartment there, although management was quick to remedy them. Also, most fixtures and furnishes are good quality, however the 'wooden' floors scratched so easily I was afraid to do a lot on them. If anyone is looking for an apartment in this area I'd recommend it. The price is right, the apartments are nice, and management is the best. I have attached photos of the view from my apartment as well as the apartment itself right before I moved out.

This is truly a wonderful apartment complex with excellent management that is attentive to every…read moreneed of the residents but also anticipates! The apartments are in large and very high-end in regards to flooring, lighting, granite countertops with spacious rooms and balconies available! It is a very secure building with underground parking and exceptional views of the sunset and sunrise. It is literally one block from the heartbeat of the Central West End! There are monthly social events and a wonderful clientele! If you have a dog there is a bath/grooming area, coffee/tea bar and truly exceptional rooftop with hot tubs, Weber grills, 360 views and tons of space inside and out with games, TVs and more!! Highly recommend for so many reasons!!

I lived in and apartment in the Cedar Creek location and loved it. It is very quiet here, and one…read morecan enjoy the serenity of the sloping green hill in the back, the gorgeous trees out the front, and a symphony of bird songs in the spring. The location is perfect. It's close to the main part of the city, to shopping in the northern part of the city, to the agricultural properties to the east (great for biking), and yet is secluded from the traffic noise. The apartment itself boasts large closets and lots of storage spaces. I have only had minor maintenance issues which were remedied within a day. The lawn is maintained weekly. The furnished appliances were a great part of my decision to live here. Overall, I've been very pleased and would recommend this property!

I was super excited about calling this place my new home. The vaulted ceilings are a nice touch,…read morebut they significantly raised my energy bill. The location is decent. You're close to main roads, but not on one, so traffic isn't an issue. Rent for two bed, two bath is $795. Given that Fairfield Place is in O'Fallon, anything below $800 that calls itself "luxury" living is okay by me. I'm not sure I would go as far as to say it's luxury, but it's definitely a step above other apartments I've called home. I wish the units came with a washer and dryer, but you can't have everything. They also offer a discounted security deposit for military members.

Good place to rent. I really liked our fireplace here and the vaulted ceilings. Great price and…read morethey do not price gouge you with fees like some other management places in this area....

These are the most beautiful apartments and I love Maplewood! Walking distance to most everything…read moreyou need, very clean, smells great. My friend lives here and I'm in awe everytime I go to visit! Check 'em out!

Lovely building that feels like a hotel and convenient to the Metro station...until they nickel and…read moredime all the money out of you. $250 for a key (non-refundable), extend lease month-to-month (for a $500/mon fee), they DNA test the dog poop to track down the owner, you have to pay $225 to have a gather in the Common Space that the public walks through. Fees, fees, fees. Lots of other great places if you don't need a gym and pool. Honestly younger people, save your money.

Have no AC during a heat advisory, and emergency maintance has yet to reach out to me, although I…read moreput in the request nearly twenty four hours ago and have called the emergency hotline six times.

Great property management and restoration company. Very easy to work with and responds in a timely…read moremanner to all maintenance issues. They utilize a tenant portal so you can easily pay rents or request service without ever leaving your home!!!

We have been working with Joe Kelso and the staff at Select for 7 years. They have always been…read morevery attentive to our needs and the needs of our tennants. We are very pleased with the service they offer.

If you own a property and need a property manager, RUN as fast and as FAR AWAY as you can from Joe…read moreKelso and this company. As a military spouse who has been sent to live back and forth CONUS and OCONUS for the last 16 years, I trusted them to manage my property while I was away. I naively thought that because I never heard much from them that things were going well and the home was being taken care of. Lesson learned even though I asked for mid lease inspections and was rarely alerted to any issues. What I discovered when the last tenant moved out abruptly last year was that their vendor had not fixed a roof leak and the tenant was fed up with living in inadequate conditions and unresolved maintenance requests (of which I have no access to and was never made aware of). When I asked Joe how something as big a roof leak could go overlooked (the job sent to a vendor but never completed) he completely lost it on the phone, yelling at me, talking over me, and basically telling me that because I didn't have a high value property, I wasn't worth his time and it was more of a hassle than it was worth for him. Nice thing to say to someone who has trusted you and provided you their business for nearly 2 decades regardless of the property price point. I was stunned. When I tell you I've never had someone be so rude and belittling over the phone toward me when supposedly acting in a professional capacity, I am not exaggerating. I should have changed agencies then, but they all seemed to have horrible reviews and I figured the "devil you know is better than the devil you don't" and I requested to only deal with one of the other agents in the office from that point forward, who happens to at least be polite and professional in all my dealings with her. I realized I could no longer trust their management and brought in outside vendors who pointed out issues with fascia, gutter, drainage, plumbing...the list goes on. Fast-forward to now, 20k in repairs after getting neutral eyes on the place, I have a new tenant who happens to do construction work and is pointing out other issues with the home that should have been addressed during the transition between tenants - missing garage door openers, lights not working, missing fire alarms! After he put in a number of maintenance requests, they decided to terminate my contract, which to be honest I'm grateful for and should have initiated myself last year when Joe crashed out and gaslit me on the phone over a simple question about their oversight of maintenance requests. In his email terminating the contract, Joe stated he's "committed to supporting a smooth and professional transition. Over the coming weeks, we will finalize all outstanding responsibilities and provide you with any necessary records, reports, and assistance to ensure continuity." We shall see...

The Barton in Clayton is not a good place to lease if you…read morecare about where you live and want to be sure that you are getting what you pay for. The management is not able to hear concerns and is not interested in working with renters towards a better living environment.

The apartments themselves are generally modern and the building is clean. And Jeanine at the front…read moredesk has been absolutely amazing. However, it is practically unlivable due to the building's construction. The walls are paper-thin, and there is a constant, unbearable humming from the A/C units especially if you live on the higher floors. It is honestly a joke how bad the noise issues are. On top of the noise, expect to be nickel-and-dimed with hidden fees for everything, and don't expect maintenance to actually show up and do the work. Aside from Jeanine, the management team is completely unprofessional. Once you sign the lease, they've got you, and any helpful customer service goes straight out the window.