Let me tell you why you need to work with Courtney Kestermont…read more She is well informed, she always has a guy/girl for all of your house shopping and repair needs and she is lovely. She took the time to get to know me as a person. That made looking for a house much easier. I felt confident in making my purchase as a first time home buyer with her by my side. And she's a Local! Look no further. Courtney Kestermont is your girl. Thanks for your hard work!

For all my real estate needs, Tara Hacker is the ultimate person for the job. She helped me with 3…read morebig real estate transactions and her expertise, professionalism and the speed at which the transactions were done, are just top notch and unparalleled for the St Louis, MO area. Very happy that we have built this relationship and Garcia Properties and Tara are always gonna be involved in my real estate ventures in Missouri going forward!

Was interested in leasing a unit that Kristina was the agent on. We scheduled a showing, that she…read moredidn't show up for. I texted to let her know I was there, and she replied, she had a 'scheduling conflict' could we reschedule. Sure, we rescheduled, and I ended up seeing the unit along with another prospective renter. Was VERY INTERESTED in the unit and asked could we do another quick showing before i submitted the application. Long story short.....had to reach out to her numerous times to get a reply and was told I had to have an approved application before I could see the unit again, (which made no sense) and that she was very busy! SO UNPROFESSIONAL. I'm glad I dodged a bullet. if you see a unit with that's she's tied to, GOOD LUCK!!!...

Okay, so I want to leave an honest, but constructive review for the select leasing and management…read moreteam: I've been a tenant with them for just about two years (same property each year), and for the most part, mine and my roommates experiences as tenants have been relatively average. We love our place, it's in a safe neighborhood and our rent and utilities are very reasonable. Street parking has also never been particularly difficult. However, we've had two, significant problems with Select Leasing over the past 48 months: incredibly spotty communication with their staff and abysmal timeliness concerned with maintenance requests and repair. I'm breaking it down by person: Joe Kelso: Getting this man on the phone is like seeing the pot of gold at the end of a rainbow, next to impossible. I get the glaring impression this man is busy/in over his head, and probably inundated with calls from tenants on a regular basis about one issue or another. However, I wouldn't consider any of these issues enough of an excuse to not respond to tenants on a timely basis. As the property manager for select leasing, I had better expectations of him to respond to my calls or voicemails about maintenance, but I was often left waiting for days and sometimes weeks to get a reply from him. I want to assume he always means well, but he clearly needs an additional assistant to field his calls to help tenants more regularly. Kristina Hodges: I've worked with Kristina several times over the past two years concerning several different maintenance repairs we've needed at our loft. I've never met a person who lives and breathes by the philosophy of "brutal honesty" as much as her. She's very straight, to-the-point, no-bedside manners type of professional individual. The cons of working with her is that if you consider yourself an emotionally vulnerable, non-confrontational, soft person......Kristina's attitude is not for you. Then again, if I was in Kristina's position, also dealing with tenants day in and day out about a plethora of problems, I might have an attitude problem just like her. She's not for the weak-hearted when it comes to handling anything with her, so guard your loins every time you prepare yourself for a phone conversation with her. Rosie Cortez and James the maintenance man: These two are godsends. James is so friendly, knowledgable and tentative when it comes to helping with any minor to moderate repairs around our loft. He is patient and willing to work with tenants to help them with whatever they need. Bless him. Rosie is also great, she picks up the phone more than anyone else who works at Select Leasing. Rosie, please never quit...

Daniella Bradford was AMAZING to work with!! Great communication with even better taste. Truly is a…read morestar!!

I do not think that this company can be trusted. Avenue's site states: "Low Fee Guarantee - We…read morematch any competing proposal fee for comparable service. We won't be beat on fees." Avenue does not keep its word. I was in talks with Avenue, as I was considering using them as property manager for my rental. Per the request of the Avenue employee I was speaking with, I sent him a leasing agreement I had with a competing property management company. I did this to see if Avenue would actually stand by their word and make good on their "low fee guarantee." After talking with me on the phone about it, the Avenue employee actually agreed with me that my lease with this other company was an "apples to apples" comparison with their own. However, he said that they would charge me more than the other company. In other words, they would not honor their own guarantee. They do not keep their word. Also, there are multiple fake positive reviews of this company. I'm 99% sure that some of these fake reviews were posted by their employees. I would advise staying away from this company.

DO NOT get fooled by those fake 5 Starts reviews!! Please read my post to get the FACTS!! This is…read morewhat happened after we moved out. 1. No deposit return 2. They charged me $3k+ for insufficient move-out notice and one-month "market" rent (facts :my rent was $1200, I notify them over the phone couple of months ago, renew lease contract was never signed, and I moved out plus keys returned on the day of lease ends) 3. They are handing my account to collection (fact: it will leave a court record even if you pay what's owed, their lawyer will never contact you, you have to find out yourself) 4. Getting a lawyer in St Louis to represent a tenant is incredibly hard !!!!!!! I suffered, but you don't have to !!!!!!!

My experience living here has been frustrating. This summer, I went nearly a full month without…read morecentral A/C -- during a heatwave. Management offered a window unit as a temporary fix, but I had to decline due to safety concerns. Communication throughout the entire situation was poor, and ultimately, no concession or rent credit was offered for the inconvenience. Unfortunately, this wasn't an isolated issue. Since moving in, I've dealt with a sewer backup into my apartment, a leak from an electrical pipe in the laundry room, and a bathroom door that no longer closes because it's been painted over too many times. Maintenance only performed temporary fixes on an issue with water collecting between the liner of the tub -- I ultimately had to outsource help to have the drain replaced myself. Critters are getting into my unit through an unseen opening in the laundry area, and maintenance has mistakenly entered my apartment on multiple occasions. Confusing my unit with another is not a valid excuse after the first time. While the neighbors are friendly, the infrastructure is outdated and doesn't reflect the price point. I also find it unsettling that a raffle for a rent credit is being offered in exchange for positive online reviews. For the amount being charged, I would encourage potential renters to carefully consider their options.

To update my review: my realtor toured this property on April 18 and reported a natural gas smell…read more The owner claimed the fire department had checked and found no leak, but the fire department later stated they had no record of any such visit. We moved across the country on June 4, six weeks after reporting the issue, and the gas leak was still ongoing. A contractor later told us the levels were severe enough that we were fortunate a major incident had not occurred. The owner's contractor also improperly replaced the gas line with an undersized one, according to Spire, and I was the person contacting Spire throughout the process. They let me know that the pipe the contractor replaced was 1/4th inch too small and could lead to carbon monoxide or gas buildup in the lines. During the nine months we lived there, two additional gas leaks occurred in other areas of the system. After spending over $10,000 to move and paying rent for May while the house sat vacant, Stephanie Olsen told me over the phone that "this isn't working out" and that we would need to find another place if we continued being "ungrateful." We ultimately moved out early after 10 months, and paid April 2026 rent while the property was vacant and we were in a new rental. The house itself had numerous issues: filthy vents filled with years of dust and mold, insect infestations (basement had roaches, beetles and grasshoppers) requiring extermination, and a failing sump pump system with drain flies that contributed to a very strong basement odor. The home was at times uninhabitable due to the gas smell, causing headaches and dizziness for both me and my Mom, and we paid out of pocket for hotel stays. This experience was emotionally and financially exhausting. After being threatened with eviction, do you really think I felt comfortable reporting every issue with the house? Of course not. So we financially covered multiple issues due to fear of retaliation.

To update my review. My realtor toured this property on April 18th and reported the smell of…read morenatural gas. The owner said she called the fire department and there was no gas leak. ( fire department had no record) We moved from across the country on June 4th . The gas leak was ongoing. The contractor hired by the owner was incompetent and replaced the gas line with too small of a line per spire. And I'm the one who contacted spire every time . We went on to have 2 more gas leaks in the 9 months we lived in this home . At other areas of the gas system. Stephanie Olsen definitely threatened to let me out of my lease in June when we spoke on the phone after I had just spent $8,000 dollars and payed rent for May( while the house was vacant). And no one would be happy with this situation. We left early and payed for April of this year while the house was vacant. This company and the homes owner were awful. Stephanie literally screamed at me and threatened to evict me on the phone until I was in tears. The house was literally inhabitable due to the extremely strong smell of gas, which was causing headaches and dizziness for me and my son. We paid to stay in a hotel. The vents were filthy with dust and mold that had not been cleaned for years. We had to pay for an exterminator due to a hornet and grasshopper infestation, a plumber for a failing sump pit motor infested with drain flies / worms, which also contributed to the basement odor. The list goes on but my point is - this was a nightmare both emotionally and financially for us. Do you really think I'm going to report every issue wrong with the home after I was threatened with eviction? Obviously not.

Beautiful place, very helpful staff. After my elderly mother looked at several places, I chose this…read moreplace for her because she wanted to be around younger people after living I. A retirement home for 5 years. Couldn't find a better place with better prices in St. Louis, and the amenities are fantastic! I'll definitely be visiting my mom a lot more often now! The residential staff here was fabulous and super sweet and accommodating for my mother. Can't wait 'til she moves in!!!

Absolutely gorgeous place to live. Management and maintenance team are the best people you can ask…read morefor. Property is clean, well maintained, feels like home. Kudos to the manager and Assistant Manager for making this place HOME.

Dan was an absolute pro. I was nervous about selling a house that was in disrepair from 10 years…read moreof renters. Dan knew exactly what to do to maximize the selling value of the property. The sale price he recommended was perfect, just enough to bring in multiple offers. We are so happy we found Dan.

DAN BRASSIL: REALTOR EXTRAORDINAIRE! Searching for a real…read moreestate agent that you can be 100% confident in to meet your home buying goals and timelines? Dan Brassil is your man! My wife and I couldn't have been happier with our decision to work with Dan to help us find and secure our new Saint Louis home. WE DID OUR RESEARCH We did research on about 10 different realtors, interviewed 4, and Dan Brassil was our clear choice. We picked him as he gave an immediate sense of comfort and confidence through his professionalism and deep knowledge of the real estate industry and home buying/selling overall. WORKED ON A TIGHT TIMELINE As out-of-state home buyers, we knew we needed someone who we could trust to have our backs and was equipped to manage virtual home tours and work on our tight schedule. This was a super important factor especially since we only had 2 months to close on a home. GREAT LISTENER & HIGHLY RESPONSIVE Dan listened to all of our preferences, set up our MLS portal in no time, and was incredibly responsive to all the homes we favorited and pointed to the pros and cons of listings we were considering across multiple dimensions like the neighborhood, construction quality, and more. MASTER COORDINATOR OF HOME TOURS We planned one visit to Saint Louis and Dan had lined up 8 homes for us to tour and scheduled them in a way that was most efficient and convenient for our flight schedule. We were highly impressed with his ability to coordinate all the private showings in such a streamlined manner. KNOWLEDGEABLE IN HOME BUILD QUALITY Every home we visited Dan educated us on home construction and pointed out critical facets to watch out for: from the foundation, to drainage, ducting, the types of wiring, flooring, basement integrity, sump drains, cracks in walls, down to the types of bolts used on the deck. Amazing! OUT-OF-STATE FRIENDLY As out-of-state buyers he visited homes on our behalf with his camera and a gyroscope, and uploaded videos to YouTube for us to review in a very timely manner. He made sure to cover every nook and cranny of interest and the virtual tours made us feel like we were actually there. PRIORITIZES YOUR BEST INTERESTS Dan was also highly proficient when it came time to make offers on homes, and had a strong sense of fair market valuations based on comps, and was able to figure out what a strong competitive offer would be based on seller agent intel, and what was just unreasonable. NO-FRILLS NEGOTIATOR When it came time to negotiate the terms of our agreement Dan always gave us multiple options to consider, laid out the pros and cons of each path, and shared his best recommendation. He always made us feel like we were in control even in tough situations. AMAZING NETWORK AND CONNECTIONS Dan is also highly networked in the real estate and home repair ecosystem and put us in touch with an amazing lender, title company, inspectors, and even helped us coordinate minor and more major repairs on the home with high quality contractors we knew we could trust. PERSONAL TOUCH With Dan we didn't feel like our home buying process was transactional in nature. He was always incredibly professional and highly personable and was a pleasure to work with. He made sure we were comfortable in our new home and also offered tons of local recommendations! OUR VERDICT: DAN IS THE MAN! Looking for a realtor you can trust to meet your goals, someone who is highly knowledgeable and professional, knows how to quickly navigate those inevitable curve balls, and always has your best interests in heart and mind? Then go with Dan - 10/10 couldn't recommend more!

I have worked with Amy Gordon at Hermann London for almost 10 years. She is my real estate agent…read moreand property manager. She is efficient and thorough with all of her transactions.. She is also empathetic and focuses on the business aspect of my rental properties as well as the tenant needs. She is always a helpful bridge to find solutions that work for the business and our tenants. She manages the tenants and renovations with an exceptional eye for detail. She can help you evaluate properties for investments with her knowledge and expertise being in that business personally. I would highly recommend her if you are looking for someone to manage your properties or needing an agent to sell/buy properties.

Amy and the company she works for was amazing !! I loved here for 3 years and anytime we needed…read moremaintenance it was fast and easy and Amy made sure to go out of her way to get it done ! Also our deposit that we got back was fair which is rare these days with these companies . I would def rent from this company again .

Oh Sentry Property Management, where do I even begin? Owning a unit in a high-rise since 2020 was…read moreall peace, sunshine, and properly posted payment until you waltzed in. Since your dazzling debut, it's been nothing but confusion, chaos, and a deeply inspiring masterclass in how not to manage property. I should know; I also own a real estate portfolio. I was instructed to send payments to a Florida address. Sent not one, not two, but four payments. All lovingly returned like a bad relationship. Okay, cool. Round two: I'm told to send them to St. Louis instead. I do that--twice--both cashed. Success? LOL no. Next thing I know, I'm looking at a statement sprinkled with mystery fees and spicy interest charges. Why? Because apparently the owner wants the money to go to St. Louis, but Sentry insists on Florida. I guess I'll just split the check and send one half to each? Or perhaps toss the payment off my 9th floor balcony and hope it lands on the correct desk? And don't get me started on the customer service, imagine asking a Magic 8 Ball for help and being told "Reply hazy, try again later," but with more attitude. If this is how they handle routine payments, I truly shudder to imagine how they'd handle an actual emergency. Fire? Flood? Alien invasion? Best of luck to us all. Sentry, thanks for turning simple HOA dues into a Choose-Your-Own-Adventure book no one wanted to read.

I filed a complaint to my HOA president he forwarded to the agent in charge of our subdivision with…read moreinstructions to contact me with solutions, never heard back from her. Villages of Godley Station Pooler GA. 1000 homes in subdivision never anything to report at meetings???? You leave a message to have them call you back and someone calls you back from a call center saying someone else will be in contact. WTH??? Sentry has the worst reviews, why did our subdivision hire them??????