Symptoms of Bronchitis. I reserved my spot online, checked in upon arrival and was seen by Dr…read more Robert Hogan. He was very attentive, knowledgeable and easy to talk to. He wasted no time getting chest x-rays, oxygen and a breathing treatment. Diagnosed as Bronchitis as I suspected. He had a shot of steroids administered, called in prescriptions and I was on my way. The entire staff was very polite, friendly and helpful. Of course no one is a fan of going to the doctor, hospital, clinics, etc; but my experience was very very efficient and pleasant. Totally recommend!!

Friendly knowledgable staff great with children the only down side is the wait . The rooms are…read moreclean and entertainment is provided . Five stars

Only come here if you want to wait a long time or if you want poor care. Or to die…read more Inattentive nurses. Presently with my 80 year old father here waiting in the ER 13 hours. He is in heart failure and waiting for 3 hours for an EKG so he can at least have water. He hasn't eaten in 16 hours and is thrashing but they can't do anything until this next test comes back. 3 HOURS!! It's dead here . No one checks on him. His heart monitor goes off... no one responds!!! HORRIBLE

Very caring nurses and doctors. Er is very organized and coordination among specialists is seamlessread more

My husband visited the ER in Wilkes Barre location after falling and hitting his head, he had a…read morescan or X-ray of his head only. He was discharged . The next days he wasn't getting any better and returned to the ER because he couldn't walk or use his arms at all. After returning for the second visit his was admitted for Spinal Stenosis, after MRI his entire body. A few days later he had two surgeries on 2 separate days and they both went well. The after care was the problem . The hospital seemed understaffed and his pain management and toileting needs weren't handled well at all. He was transferred to another part of the hospital where the nurses weren't as busy, that was a complete fail. He needed help with the urinal because he couldn't grip or pick up anything at that time. The call lights weren't answered in a timely manner and resulted in him urinating on himself and all over the floor more than once. He was also accused of being inappropriate because he grunted at the end of urinating trying to assure he emptied his bladder! Somehow the nurse and or CNA's took the grunt in a sexual way . Kwaniqua (she goes by Nikki) was the only hands on employee that didn't take that the wrong way. When I arrived from NY my husbands was filthy and there was sticky urine all around his bed. I bathed him and shaved him but he couldn't wait to leave there. I work in healthcare so I was really bothered by the condition of his room . I'm unsure who's job it is to call house keeping but every employee that entered the room had to know the floor needed to be cleaned! The discharge was pretty smooth except his disability paperwork wasn't forwarded to the surgeons office and as a result he didn't get paid. We had to drive back to Pa for a virtual visit because the surgeons license is for PA only, not a big deal but the lack of communication was. 3/13/2026 we're still waiting for paperwork because of a release that was needed. So many balls were dropped related to getting these papers filled out I'm still baffled. Thanks to Bailey in the Orthopedic Office for picking up the ball for the rest of her fellow employees and employer! It took Bailey one day to figure out what many couldn't for whole 60 days. We have the portal set up, paperwork uploaded and his 2nd follow up appt scheduled , all within 24 hours!

I won't recommend this hospital in no way and only because of the 18-year-old smart ass clerks that…read moremake your appointments. The doctors might be great. They might have good outcomes but when you call with a heart condition and they tell you two bad so sad. She has a calendar and you don't fit on it. Well, they can keep their shit there.