Everyone was professional and happy. Which makes for an enjoyable experience. If I ever need…read moreanother operation Treasure valley hospital is the one.

Tucked away in a nondescript area (bigger cross streets are Emerald & Maple Grove) ... is a lovely…read more***physician ran*** hospital. I had exceptional care here during my heart loop monitor procedure. (Also known as an ILR). I had the newer (bigger & longer) Abbott version inserted... so not only did I have my heart Dr & dedicated nurse the whole time, there was also 2 Abbott Lab medical reps & even an additional medical staff member during most of the procedure. They handled my ridiculous level of allergies & autoimmune challenges fabulously & because of the perfection of all involved- I healed quickly & fully... flying out on a family trip just a week later. Now my insur is fighting on paying the bill, but that's the jerk insur co, not this fab hospital. I'd absolutely go here again if needed!

This review is specifically for Dr. Bridges. She's awesome!…read more It's so nice be listened to, heard and given the courtesy of direct and clear replies to questions. Spine surgery is a big deal. I've had two consults before where the doctors pretty much said "here's what you need" and then just expected me to do it without questions, research and serious consideration. Dr. Bridges is the opposite. She flat-out said high risk, gave me real numbers on complication rates, discussed options even if it wasn't in her wheelhouse and referred me to someone who specializes in an option I want to explore. No detectable ego which makes her more credible in my eyes. I'm well aware weight is always a factor in surgeries and since my colon resection and the unexpected consequence of the high carb post op diet, I'm all too aware of my current size. i don't sugar coat it. She doesn't sugar coat it. Need to keep this stuff real. She wasn't rude, just matter of fact. I really appreciate that. Quick digression: She told me that because I would be face-down during surgery and I've got a bigger belly than usual, that pushes all the blood up towards the spine and can make me bleed more. I hadn't even thought about that. Only airway and anesthesia. Makes sense but I never even thought of it. So, I left with an X-ray order for both hips since my recent trip to the ER it's unclear if I had severe hip pain because there's something wrong with my hip or if it's an extension of the spine problem. (duh, wonder why ER didn't do that?) Also got referral to a doctor who specializes in an option that I researched to see if it's even viable for my injury AND a referral to Salt Lake because they have more advanced equipment to handle how complicated this is and I might need to go out of town. If I have to go to Salt Lake, I wish Dr. Bridges could go too and make sure some jackass doesn't get stupid on me. I have pretty much had my fill of doctors and trust is hard to come by.

I would be sure to ask about pricing before you go the this ER. 1300 charge, just to go to the ER…read morefor a wrist injury, not including the nearly 2000 dollars for 2 X-rays. No doctors, all physicians' assistants, at the ER!Started at urgent care, but the nurse was in charge of taking the X-rays. The nurse expressed concern about being able to get the X-rays done. Okay, you're clearly not trained to do this role. Instead of focusing on saving money by having lower skilled employees doing the job, give quality care, with appropriate staff. I never would have gone to the ER if the urgent care staff was appropriately staffed, with an X Ray technician. I didn't want to have my family member endure extra pain, and additional X-rays, if the nurse couldn't correctly take the X-rays. Clearly an administrative problem. Staff was kind. I'm hoping they do the right thing and adjust the charges. Any charge should be attached to a service provided, not just you went to the ER and saw a Physician's assistant for less than 10 minutes. Ridiculous! Make it right, St. Al's.

Today was the first time in a few ER visits I actually felt like I was bothering ER staff at their…read morejob. Came in between 1:15-1:30pm. Super busy day, and I could tell based off the parking lot alone. I walked in with my mother, who is visibly not well, and the receptionist working was absolutely terrible. Horrible attitude. Just uncaring, not polite whatsoever. Very blunt and rude with her questions, had a scowl on her face, and looked irritated as my mom is giving her information. I, mistakenly, mentioned "I'm not sure if you know, but there's a wet puddle on the floor". Mid sentence she rudely cut me off, "I know. Someone's coming. We see it". I said, "ok, sorry to bother you at work". Walked away. Triage nurses? 10 gold stars. I acknowledged their stresses, and they were absolute angels. Once we were able to get a room, we waited. Understandable given how busy they were. When the ER doctor came in he was TREMENDOUS. While I'm sure he was over the day he maintained great bedside manner, looked us in the eye, patient, and super caring. 10 stars for him. The CNA that came in before him was also super nice, and patient. The RN? lol RUDE. Seemed annoyed my mom was asking questions, and just flat out annoyed with people breathing it felt. Between the receptionist and the RN, the tension and annoyance was so palpable I felt uncomfortable being someplace where people are supposed to be professional. Again, I get being stressed out and with Dr Google, I totally get the frustration.. human moments are forgivable, but this? Never again. The ONLY reason I gave this 2 stars was for triage, the CNA, and the ER Dr. They were actually really nice given the circumstances. I typically don't do reviews often, but this was enough for me say something. I plan on calling the feedback line as well. I always talked about how great St Luke's is, but after today it's not likely I'd recommend their care again.I

My experience with Dr. Andrew Lewis and his office has been one of the most alarming and…read morefrustrating interactions I have ever had with a medical provider. On multiple occasions the office called in the wrong prescriptions despite me clearly stating the medication and dosage and having the staff repeat it back to confirm. These errors happened more than once and demonstrate a level of disorganization that is unacceptable in a medical setting where accuracy is critical. The most concerning issue involved a prior authorization for a medication that is essential for my health. I was repeatedly told by Dr. Lewis and his staff that the prior authorization had already been submitted to my insurance company. After waiting nearly two months with no progress, I contacted my insurance provider directly. They confirmed that they had never received any prior authorization request from this office at any time. Nicole, the "account manager," also refused to escalate the situation despite being told that this medication is medically necessary. I was told it could take 4-6 weeks just for the office to send the prior authorization, which does not even include the time it would take for insurance to review it. For patients who rely on critical medications, this kind of delay is not just frustrating... it is extremely dangerous. Being repeatedly told that paperwork has been submitted when insurance confirms they have received nothing raises extremely serious concerns about the office's administrative practices and communication. Because of these issues, I will be filing a formal complaint with the Idaho State Board of Medicine so that this situation can be reviewed and investigated. Patients should never have to chase their doctor's office for months just to find out whether something as basic as a prior authorization was actually submitted. Based on my experience, I cannot recommend this office.

I had a bone density scan this week at St. Luke's Eagle location. A majority of my appointments…read moreusually take place downtown or in Meridian. So, it was nice to have a 5 minute drive to my appointment since this office is down the road from me. The receptionist here is so nice! The downtown location should take a couple lessons from the Eagle location. The receptionist smiled at me. She was kind asking me my general check in questions. She had personality. These basic skills are lacked in 90% of the people who work in registration downtown. If I can have all my appointments here, I would. I hung out in the waiting area till it was my turn. Zach, the imaging tech called me back to the scanning room. He went through the process of the scan with me and guided on how my properly lay on the scan machine. He had me position my legs differently for a couple scans. And before I knew it, I was done. It was quite an easy process which was nice. My other appointments require getting poked at. The Eagle office is night and day compared to Downtown. They are so nice here. It's a smaller facility with an Urgent Care unit which is nice for non emergency visits. It bums me out that I have to deal with the rude receptionists and security check in staff when I'm Downtown. But it was nice to see how the other half are treated at this location. I will have to get more appointments fulfilled here. I leave happy which is nice.

I had to have a nuclear stress test done today. While it may not be the highlight of my day,…read moreeveryone I dealt with at a saint Luke's was absolutely amazing! From theoment I walked in, the staff the checked me in were awesome! The nurse that took me in back and ran the scanachine was phenomenal and friendly. The two nurses that administered the stress test were amazing and friendly. To say the least, the staff made a note so pleasant test absolutely wonderful!! Thank you so much!

They have excellent and caring health staff, the food is not so great but neither are the appetites…read moreof the healing patients. The nurses are very cape able and I would trust my life with them.

The night shift were unfriendly and didn't care about the pain my wife was in. She passed away and…read morenow someone has stolen her purse. Stay far away from this place

I just want to say thank you to all of the staff you are truely amazing. You have really touched…read moreour lives more then you will ever know.

worst hospital in the world I hope no one every has to send a loved one there my dad was doing…read moregreat in the icu before he went to this hospital then when he got to this hospital the nurses and doctors treated him like he is brain dead.. they want to ship him off to a nursing home and told us we will never be able to care for my dad at home. I hope no one ever has to go thru this with a horrible hospital !!!!!

The staff behind the desk 2209/ 2213 talked quite loudly amongst themselves. They're sitting right…read morenext to each other but their laughing and gossiping ran me off to a different writing area just so I could hear on my phone.

Went in with a broken arm. Went through triage was told a nurse would be out with a shot for the…read morepain. That was 2 hours ago. They came to take x-rays but couldn't because of the pain. When asked when the nurse would be out to give me the pain med, after another hour, was told by the nonchalant male PA "I told the nurse when they get a moment they would be out." REALLY???? Well, I finally got my pain shot. Nurse said it would have been soon but the computer said I was discharged. Gee, that wouldn't have happened if they would have looked me up when I first asked how much longer. Totally disorganized and completely UNACCEPTABLE. Nurses and PAs walk around with no sense of urgency. Extremely rude.!!! No compassion!!! No sense of humanity. NEVER, EVER AGAIN. Their attitude was what made everything such a frustrating experience.

I have been a patient of BVAMC since 2018. The care and expertise I have received has been of great…read morebenefit to me. The nurses, doctors and PAs are professional, knowledgeable and dedicated. I cannot speak highly enough of the organization. BVAMC gets highest recommendations from me.

Worst VA I've been to. There are a few employees who actually care and work the because they care…read more 95% just do it for a JOB. Make you wait in line while they finish sending texts or whatever, after they're done you can come to the desk. The VA "police" are no more than bored want to be city cops who overreact to every little thing. The Docs are in more of a hurry to get you out of their office than they are to helping you. The care is maybe a C- IMO. If I had ANY OTHER choice this would be the last place I would go. Think about it: it's the perfect job for lazy employees, since they basically can't get fired. They less they work, they worse they treat you, you have two choices. Continue going and just deal with it, or stop going entirely which is a win for them.......less people to bug them, less people for the docs to see.

The facility was filthy, my bed smelled like urine, I contracted strep throat and a Streptoccoccal…read moreskin infection (similar to staph aureus) even though I showered once a day and am a clean person. I am not homeless or disheveled. I am just a normal woman who has mental health issues and thoughts of sssscide. (censored for web filters) I developed a horrible rash which thank god isnt bedbug bites. The medical provider did not even LOOK at it. The nurse called her and she said to just give me an intramuscular shot of benadryl. They denied me medication for narcolepsy and had me on "opioid detox" even though I dont use drugs ot alcohol at all, I live a sober life. WTF? They called my outside psych provider and told him I needed to be referred for substance abuse treatment even though I had MULTIPLE drug screens come back with only my prescription Adderall (for NARCOLEPSY TYPE 2, which is what they denied.) They did not even get my Quetiapine dosage correct. I am very responsible with my medications and know the generic names , the brand names, how much I am taking, what time of the day, and why I take them. I don't understand why they would halve my medications when I am there for stabilization? That doesn't make any sense, that could cause further deterioration. I called the police on myself and requested to be placed on a hold, and am always a friendly and cooperative person. I don't cop an attitude, and I always follow directions. In fact, I'm a bit more of a meek person who tends to be passive because I hate conflict. I probably should have stood up for myself more, but pushing for my narcolepsy medication (Adderall) makes you look like a drug addict , which they already pegged me as from the start, so I just grit my teeth and bore it, exhausted and constantly needing to nap. The worst part was the filthy facility. I had a worker come and mop the area where I smelled old urine, and she told me "Don't worry about it, I wouldn't want to sleep in piss either, this is what happens when your coworkers don't do their job." Very telling. There were other patients there who told me that a week earlier (2 weeks ago as of this review) a 30 year old man DIED on the unit in the middle of the night , he wasn't breathing correctly (sleep apnea??) His roommate told the nursing staff "Hey , his breathing sounds bad, I'm getting freaked out" and they did not check on the man. They offered the roommate EARPLUGS. The man was found dead in the morning. There were people taking photos of the facility/ room/ man and people were interviewing other patients. Please , if you need to be hospitalized, try getting a hold of Cottonwood Creek in Meridian for a voluntary admit if possible. I have been there and it is much more professional and clean and well maintained. The doctors there are fantastic.

How is this place still open? They literally sent my best friend into a seizure after denying her…read moreHER INSULIN that I had to SNEAK in and give her. I have since been banned and I seriously don't give AF. These people are not trained, licensed, or even blessed with common sense. She was suicidal because they gave her 2 months to live (cancer, a pacemaker, a port in her heart, hemophilia, and brain tumors) and they treated her like a drug addict who needed a fix. I now hold a biomolecular chemistry degree and TEACH science courses to soon to be doctors NEVER EVER send your loved one here if you care about them at all. Her parents eventually ended up suing and won.

Recently I returned from California sick. I thought it was Covid so I quarantined myself. I mad a…read moreappointment with TV medicine. By now I was hallucinating 24-7. I went in days before my appointment missed my appointment. Stephanie Dr Crownovers RN saw me. The next time they spoke she told him how I wasn't acting right, my skin color was not good, I was glassy eyed. He said called him and get him in here. That busy people would take time out of their day to be concerned about someone that most practices would consider just another patient amazes me. The story gets better, I went in and Dr Crownover did blood tests in house. Who has a lab in their Practice TV Medicine does. In a short time He told me to go to a certain place because they work with my insurance better and cost less. He was truly concerned about me from my health to finances. About 30 minutes later getting a CT scan. Dr Crownover himself calls me and tells me that someone needs to take me to the hospital. At the hospital I am told that I may not survive. I had a mess in my liver that was over 30cm in diameter. It had filled my body with ammonia I was in trouble. The hospital did a good job of helping me get my health turned around. I was sent home after the hospital had told me that their home care manager had set up everything and I was good to go home and people would be calling and setting up taking care of my home care needs. About a week later and no one has called I have no idea who to call. My wife called and Spoke with Michaela and Stephanie. They have stepped in and taken such good care of me. I have no words to say thank you big enough. Other than to say you have saved my life.

I called theee months ago for paperwork to be faxed to insurance and it wasn't done. I called today…read moreand they refused to fax in paperwork for insurance unless the insurance called them. They used to be a great clinic but their customer service is unnecessarily poor. I'm trying to fix a problem I didn't generate and they have no interest in helping.