My GI doctor is great, no complains there. BUT... I was sent to do labs and I got blood drawn to…read moretest two things. St. Mary's charged my insurance over $600!!!! Leaving me to pay $500 of that. If I had known how much they were going to charge me, I would have gone to my own doctor's lab and paid a fraction of that cost. Do NOT use their lab services!

Since when did you need to show id at a hospital? I was here to be emotional support for a friend…read moreand wasnt allowed in at all cause j didnt have an id. So for all i know she could be having a panic attack right now. Nathan littaur is bad but at least they dont fucking id you

After having had a pretty nasty chest cold, and running a fever between 101°-104°, I finally went…read moreto my local urgent care facility. The Nurses were kind, responsive, and showed genuine care and concern. They got me right in for a chest x-ray, which i learned showed nothing of concern. Dr. Joan Venerosa, PA, however, was dismissive, condescending, and glib from the moment she walked in. She was argumentative, dismissing my symptoms as insignificant because she "didnt hear me coughing", and that my ongoing fever was only slightly elevated. (102.6° at the time of my visit). Ok, so you dont think I'm sick. But to treat your patient like they're a bother, or overdramatic ? To make them feel uncomfirtable or like they need to prove themself to you? You chose this profession, Dr. You chose to provide care to those who are seeking it. Where in your handbook does it state that you are to dismiss and shrug off someone who is asking fir your advice and expertise? Is it your goal to have your patient think, "Wow. That was a waste of time"? Do you encourage this dismissiveness? Do you hope that next time, i dont bother to seek medical attention? Customer care and service are the most important part of most any industry - medical included.

My wife went to Urgent Care at Rao Center in February. Medicare and Blue Cross covered facility…read morecharges but St Marys doctor who was supposedly on duty that day (My wife was told by someone there that the doctor on duty had already gone home for the day and never did see that doctor) was not an in network provider with United Health Care even though St Marys facility charges were in network and bill came to us for that doctor on St Mary Letterhead. I talked to United Health Care and was told that if she had gone to Emergency instead that Emergency is required by law to let you know whether or not the provider on duty is in network but that Urgent Care is exempt from this law. I notified my local federal and state legislators of this loophole. Meanwhile I can not recommend St Marys Urgent Care as I felt that even though probably legal the billing practice was unethical.

My mother stayed here for 6 months she is now deceased,due to there inability to take care of my…read moremom,several falls,nurse call button not where she could reach,leave her in the bathroom in the dark after she had a fall with bruises all over her,press that button they are not coming..time them see how long it takes them,my poor mother had to go out of this world in the worst pain I have ever seen.How this place is even open blows my mind

Dr. Joshua Carlson, He ignores patients talks past them...as in well you've been here or there…read moreso....? Treating patients as numbers. Send referrals to specialist, leaving out important information that could get you a sooner appointment, especially with skull and neck Pain it could help. But not Dr Carlson he'll lie to you. Try to tell you the specific doctor you will go to, not his concern "He's Not Family" had real issues with this guy. Even specialist were complaining about him, saying well where's your primary with a serious condition im having. So he's pretty useless. Wouldn't recommend to my worst enemies!