It really pains me to write this because I love thrift stores. I basically rely on them for furniture, clothing, house ware, trinkets, art projects, etc. However, I need to make this horrible experience public. I purchased a desk from this location last week that was infested with bed bugs. The next morning they were crawling all over the walls and ceiling of my room and I had 130+ bites all over my body. At first I had no idea where they came from until it dawned on me that it must have been the desk. We called an exterminator and when she showed up she took one look at the desk and told me it was completely infested with bed bugs. A part of me feels guilty for not catching this on my own, but then again, I never had to think about bed bugs before. I will admit that when I inspected the desk in the store I noticed what looked like paint splatters, only to find out later that this was, in fact, bed bug excrement. I also noticed a chemical smell I couldn't identify, assuming it was some kind of wood finish - later the manager told me they do indeed spray furniture if bed bugs are suspected.. not well enough, I suppose.. On the one hand, maybe I'm to blame, but on the other hand, I feel it is this business' responsibility to inspect everything they sell for signs of bed bugs, assuming the average shopper, such as myself, is none the wiser. The manager of the store informed me that this is already their practice but I find it very hard to believe it's actually enforced given the state this desk was in when I bought it. Our exterminator bill was $675 and I am in the process of trying to receive full compensation from this store (though we've spent nearly a thousand dollars at this point trying to get rid of the bed bugs). That may seem absurd, but I feel it is completely unethical, perhaps even criminal, to sell something so obviously infested with bed bugs. Had the signs been not so clear, I would probably let this slide, but if they truly train their employees to look out for this kind of thing (which they claim to do), that desk would have never made it to the floor - signs of bed bugs were easily visible by opening a few drawers and even on the outside/front part of the desk - that kind of infestation and breeding doesn't happen in 24 hours. It's totally insane that this piece of furniture was ever allowed past those doors. Any ethical part of me that feels uneasy for trying to squeeze $675 from a charity organization is immediately obliterated when I think of how many low-income families and individuals would be or are completely screwed as a result of the negligence of this store. And let's be honest, Saint Vinny's isn't hurting for this kind of cash. I consider ourselves lucky that we were able to scrape together enough to get an exterminator immediately after our discovery. Many people might not have that luxury and would thus be forced to deal with this on their own - a nightmare I can't quite fathom, despite the rigmarole of the intense boot-camp-style bed bug-prevention-and-extermination training course I unwillingly received this past week. I won't go into detail about what having bed bugs is like, but it's basically hell. And when you're an establishment whose sole purpose is to resell used clothing and furniture in a city ranked amongst the highest for bed bugs, the least you could do would be to train your staff about how to prevent that kind of hell from spreading. I don't blame any one individual for this mess; this is the result of an irresponsibly run business as a whole and I want to make sure it never happens again. Perhaps it's totally my fault for being naive when buying used furniture, in which case, lesson learned. But perhaps it's also not okay for a store to sell something so obviously infested with bed bugs and expect to be let off the hook so easily. I'm not talking about a broken table leg or a bed frame with missing hardware; I'm talking about an extremely expensive, traumatic, serious health hazard that takes over the lives of those experiencing it - sometimes for a very, very long time. Please educate yourself and others on what to look for when buying used furniture and clothing. When a $16 desk turns into a $1,000 desk literally overnight, whoever sold you that desk needs to be held accountable. So far all they've offered is to return my $16. read more

It really pains me to write this because I love thrift stores. I basically rely on them for furniture, clothing, house ware, trinkets, art projects, etc. However, I need to make this horrible experience public. I purchased a desk from this location last week that was infested with bed bugs. The next morning they were crawling all over the walls and ceiling of my room and I had 130+ bites all over my body. At first I had no idea where they came from until it dawned on me that it must have been the desk. We called an exterminator and when she showed up she took one look at the desk and told me it was completely infested with bed bugs. A part of me feels guilty for not catching this on my own, but then again, I never had to think about bed bugs before. I will admit that when I inspected the desk in the store I noticed what looked like paint splatters, only to find out later that this was, in fact, bed bug excrement. I also noticed a chemical smell I couldn't identify, assuming it was some kind of wood finish - later the manager told me they do indeed spray furniture if bed bugs are suspected.. not well enough, I suppose.. On the one hand, maybe I'm to blame, but on the other hand, I feel it is this business' responsibility to inspect everything they sell for signs of bed bugs, assuming the average shopper, such as myself, is none the wiser. The manager of the store informed me that this is already their practice but I find it very hard to believe it's actually enforced given the state this desk was in when I bought it. Our exterminator bill was $675 and I am in the process of trying to receive full compensation from this store (though we've spent nearly a thousand dollars at this point trying to get rid of the bed bugs). That may seem absurd, but I feel it is completely unethical, perhaps even criminal, to sell something so obviously infested with bed bugs. Had the signs been not so clear, I would probably let this slide, but if they truly train their employees to look out for this kind of thing (which they claim to do), that desk would have never made it to the floor - signs of bed bugs were easily visible by opening a few drawers and even on the outside/front part of the desk - that kind of infestation and breeding doesn't happen in 24 hours. It's totally insane that this piece of furniture was ever allowed past those doors. Any ethical part of me that feels uneasy for trying to squeeze $675 from a charity organization is immediately obliterated when I think of how many low-income families and individuals would be or are completely screwed as a result of the negligence of this store. And let's be honest, Saint Vinny's isn't hurting for this kind of cash. I consider ourselves lucky that we were able to scrape together enough to get an exterminator immediately after our discovery. Many people might not have that luxury and would thus be forced to deal with this on their own - a nightmare I can't quite fathom, despite the rigmarole of the intense boot-camp-style bed bug-prevention-and-extermination training course I unwillingly received this past week. I won't go into detail about what having bed bugs is like, but it's basically hell. And when you're an establishment whose sole purpose is to resell used clothing and furniture in a city ranked amongst the highest for bed bugs, the least you could do would be to train your staff about how to prevent that kind of hell from spreading. I don't blame any one individual for this mess; this is the result of an irresponsibly run business as a whole and I want to make sure it never happens again. Perhaps it's totally my fault for being naive when buying used furniture, in which case, lesson learned. But perhaps it's also not okay for a store to sell something so obviously infested with bed bugs and expect to be let off the hook so easily. I'm not talking about a broken table leg or a bed frame with missing hardware; I'm talking about an extremely expensive, traumatic, serious health hazard that takes over the lives of those experiencing it - sometimes for a very, very long time. Please educate yourself and others on what to look for when buying used furniture and clothing. When a $16 desk turns into a $1,000 desk literally overnight, whoever sold you that desk needs to be held accountable. So far all they've offered is to return my $16. read more

I used to really like this place because they would get odd items that you wouldn't find at the other thrift stores for reasonable prices. This is no longer the case here. Store was NOTICEABLY dirty on my visit and a majority of the furniture did not have prices on it. I saw another woman trying to get a price and sent all over the store only to leave angrily. The worst part about my visit is how I overheard 2 employees talking and they said they don't put prices on certain things so they can try to guess how much each person will spend on it. So pricing goes on how much they think you can spend. And since they have no idea how much money anyone makes, they must be judging people on race, age and gender which is DISGUSTING. I would have given it one star but I still remember this place being somewhere I looked forward to going to. I am not coming back. read more

I was contacted by a person named Don Borden to purchase a piece of equipment. He was deceitful, inappropriate and overall a bad person to do business with. He represented himself as management of St. Vincent De Paul but would not talk on the telephone or meet in person. The organization seems sketchy read more

Terrible service, high prices, dirty old broken products. They have 0 hiring standards and none of the staff has any clue what's going on.