Shelia Pack goes above and beyond to ensure your satisfaction. We worked with Shelia for six months…read moreto find our dream retirement home, and her attentiveness to our needs was essential throughout the process. Her extensive knowledge of the Winchester area is invaluable. Don't hesitate to reach out to Shelia for your next home--you won't find a nicer person to work with.

Sheila's communication was almost non existent. She was not very informative at all and seemed to…read morework harder for the people buying our property than us. We had to get the majority of our information from the realtor we were working with to buy our next home.

Having been a Realtor for 30+ years in Northern Virginia I am choosy when referring client outside…read moreof my geographic location. I have and will continue to refer to RoxAnn. She is knowledgeable, professional and simply a stand out in the field.

From the owner: Residential Sales, Luxury Homes, Estate Sales, Condo and Townhouse Salesread more

Kaityn Behr is a top tier agent and I ought to know as a former Coldwell Banker agent myself. Her…read moreknowledge, advice and willingness to bring in top adjunct services to provide high quality static, 3D and aerial photos did the trick with a total elapsed time on market of 2 days. She has a portfolio of vendors for any kind of repair, update one might need prior to listing. We achieved a sales price considerably more than expected. The entire transaction was easy and successful. We found we could trust her completely. She also is efficient and always on point. Rob and Ginny S.

I contacted Kaitlyn when I was in the porcess of moving back to the USA from overseas. I had never…read morelived in Virginia and I didn't know which area I wanted to live in, or if I wanted to buy or rent. It had been 15 years since I had purchased a home and I had a lot of questions. Kaitlyn answered all my emails and calls even with the 6 hour time difference. She gave us guidance on location, the market and options available and made things easy to understand. When we finally hit the ground whe was flexible and got us out looking at places right away. Her negotiation skills helped us land a home in a location perfect for our family.

I love working withTraci. She is very proactive with responses and actually cares about every…read moreperson in the deal. She is ethical and knows how to get the deal done. I look forward to working with her!

Traci is beyond amazing. When looking for a rental home in Winchester, we had a hard time finding a…read morerealtor who was reliable and would maintain contact with us. We were referred to Traci, and she was a godsend. Aware we were on a limited timeframe, she immediately sprung to work, finding us rentals and working with our crazy schedules. When we found a rental we liked, she negotiated on her behalf to get us everything we needed and more. She is professional, knowledgeable, and very easy to work with. We highly recommend her!!

I just had my first experience with ERA OakCrest realty helping me find renters for a house in…read moreWinchester, and it was outstanding. Joya Hoffard was my Realtor - she was extremely attentive, knowledgeable about the area, had access to a number of people moving to the area. She went out of her way to make sure the house showed well, and to help me find the right tenants. I would absolutely use Joya and OakCrest again.

My agent buying my house 6 years ago in Berryville was Deborah Matthews. I really liked working…read morewith her. So, when I needed to sell a couple of months ago, she was the 1st person I called. She got me hooked up with a great home repair guy and he got my house fixed up on time and on budget. Deborah came over, liked what she saw and put my house on the market. Just like that, I got an offer for the full asking price. She had to do a lot of extra leg work as I had to move out of Berryville for a new job. She got everything taken care of and we closed ahead of schedule. You can't find a realtor that will do a better job for you than Deborah. She is the best!

If you are looking for a friendly (aka: not pushy yet caring, informed, available) Realtor then…read moreTina's the one for you. She sold me my last house and the entire process was a breeze. She kept me up to date on everything without me chasing her down once. A++

From the owner: I specialize in a wide variety of property types and price range. The bulk of my business is…read morerelated to foreclosures and short sales. I am a first time home buyers advocate and I thoroughly enjoy walking them throw the process. If you have a particular real estate need that I, for any reason, could not help you with I would gladly put you in touch with the expert that can.

Dan is incredibly helpful, easy to work with and comes with plenty of real estate savvy and…read moreprofessionalism. He is absolutely on top of the process from start to finish, is communicative, accessible and a strong negotiator. You can trust him to help you buy or sell your home!

From the owner: Dan Whitacre is licensed in Virginia and specializes in real estate in Winchester and Frederick,…read moreWarren, Clarke and Shenandoah counties and the surrounding areas. A native Virginian, he has spent most of his life in the region and understands the unique gifts of the Shenandoah Valley. He serves first time homebuyers, homeowners seeking to upgrade, those interested in investment properties or flip houses, or buyers hunting for the right commercial property. His knowledge of the area and industry, plus his reputation for hard work, negotiation skills and professionalism has garnered Dan five-star ratings on real estate sites from positive reviews by clients. Good relationships are built on trust, and nothing is more critical when buying or selling real estate. Dan understands the importance of this role in such an enormous and often life-changing decision. That's why he is responsive and has a 24/7 contact policy through phone, text or email. Whether it's advice, questions or concerns, Dan is your man!

Do not, and I mean do not do ANY business with Jim Thomson or Joe Edmiston. Not only is the entire…read moreprocess handled wrong, you will sign addendums after addendums with 0 communication as to why your home is not being built. They get your hopes up, to never build your home. They are rude, arrogant, and you will not be treated with respect. Long and Foster also supports this guy and they will relist your house after you're out of your contract for 30-50k more. DO NOT DO ANY BUSINESS WITH THIS GROUP.

Jim Thomson represented the builder (Joe Edmiston of Westview Custom Homes, LLC) during my home…read morebuying/build process. I was represented by a separate realtor (Kira Grubb) during the process. I was a first time home buyer, so pardon my naivety for some of the red flags. In my dealings with both Jim and the builder, Jim would basically shut down any meaningful conversation about the build process. For example, I had an issue with how shoddily done the paint was for the interior - I had paid an overage for several coats and a custom paint and they haphazardly smeared paint across the walls in what appeared to be a single coat. In some parts of the home, they clearly did not do the extra coats that I paid for. When I brought this up to Jim during the final walk through, he basically said "too bad" until my realtor pushed the subject repeatedly and got the builder on the phone. On a separate occasion, I brought up the subject of having an independent inspection done before the build was completed and Jim became aggressive, basically telling me that it was unacceptable to request that this be done, as he would make himself available for the inspection to be performed. An inspection after the home building process was completed showed a number of items that were not up to code, such as missing GFCI protection, missing insulation in the attic space, jutting rebar in the basement that was never filed down, dead trees that the builder's machines killed and never removed, and debris all over the yard (glass, beer cans, rebar, torn plastic and rocks). An honorable mention would be that the inspection showed there was major issues with the landscaping the builder had performed, to the point that the yard turned into pools of standing water in large areas and wouldn't drain correctly. This resulted in the flood/septic alarms going off at all hours whenever it rained. Post-build process, I would CC Jim as well as the builder when I communicated these issues, and Jim basically told me to stop emailing him and that if I had any problems, I should talk to the builder directly (the builder proceeded to ignore me for the most part on any of the items mentioned before, as well as items covered by warranty, and the electrician responsible for a number of the items in the home has never answered his phone or certified mail). Not only would I not recommend Jim in any sort of realtor capacity, but I would also not recommend using the builder that Jim represented (again, Joe Edmiston of Westview Custom Homes, LLC) in any home-related projects you may have in the future.