I almost flipped when I saw someone else say their oil was delivered to the wrong address. Happened to me too, they delivered to the home next door. I was home all day and never saw them show up. When I called they said they delivered to me and I said no you didn't. They insisted they use GPS and even told me what my house looked like. That's great but that doesn't prove a thing. I was then told I probably was in the bathroom, that the gauge on my tank was probably broken, and other excuses why I was wrong in saying I never got the delivery. After asking for the printout from the truck, becasue every delivery has a printed slip, they finally called me and said they had indeed delivered to the wrong house. By the way my neighbor came by earlier that day with a slip saying that SHE got the delivery so if they continued to deny it I had solid proof. No customer should be treated like they are crazy, that's the way I felt becasue they were acting like I was off my rocker and didn't know what was going on. It infuriates me. Needless to say I dropped them real fast. read more

Hi- I hired this company to do an oil tank replacement and they were wonderful. Rhonda was super great to work with in coordinating, and the price was fair. Very nice workers, place looks great after the install. They left it all cleaned up. I went from a standard oil tank to a Roth tank. It looks great! Highly recommend! read more

Stadium Oil Heat - Left the place nice and clean - Heating & Air Conditioning/HVAC Near Me - Peabody, Massachusetts

See all

Rhonda Zero, the President of the company, went quite literally out of her way to deliver kerosene to my mother's home in Rockport. Kerosene has been almost impossible to find and we just needed someone to provide it for this winter until we can convert her heating system. I can't thank her enough for her kindness and her professionalism. read more

I cried " Help me Rhonda" and yes, she did! I have been heating my home with kerosene for over 30 years. Just this past year, the supplier that I had been using for the past ten years told me that they were not going to provide Kerosene delivery any longer. They didn't offer a suggestion as to where I might find a new supplier, but did indeed offer to install a new propane direct vent system. At this point, I am not financially able to change my heating system, and quite frankly, my fairly new Toyotomi Direct Vent Laser Heaters are extremely efficient at heating my mostly open concept 2000 sq ft home. I made numerous calls to various local heating and kerosene delivery companies only to be told that they were unable to secure kerosene this season as it had gotten extremely expensive, and in short supply due to the war in Ukraine and the jet fuel demand. Yes, I lost quite a bit of sleep over the impending winter with no heat, and was at my wits end as to what I would do. Then I called Stadium Oil heat and was able to speak to Rhonda who was very kind in explaining that her company does not deliver # 1 Kerosene to my area, but she really did understand my dilemma and agreed to help me out. Thanks again for stepping up above and beyond! Not just an owner but a real human being whose kindness will never be forgotten. read more

Great small company run by Rhonda. They have some good techs that can clean and service your burners. Easy to communicate over email.

We are new homeowners and have no experience with buying oil and managing a heating system. Rhonda took the time to kindly and thoroughly answer all the questions I had in my attempt to understand how my heating system works, oil pricing, etc. I immediately felt comfortable and chose this company as our supplier. Just this weekend our heat was not working and may not have been for days as we were out of town and do not know. Dawn was very helpful getting a technician over to the house right away to not only fix the problem but also check on our pipes and make sure our house was okay. We are very appreciative! read more

These people are a complete joke. They have argued with me numerous times about deliveries they made to another residence and INSISTED it was my address. Very rude and arrogant on the phone. The owner's boyfriend or husband obviously has issues with women. He speaks to you like you're ignorant. He said my meter was broke and I said no because I opened the cap and used a yard stick to measure...he changed his disrespectful tune. It's time to get a different oil delivery company because these people SUCK. The customer shouldn't be bullied into getting an oil delivery when they haven't called for one. It's up to the customer to ask for delivery, not the company TELLING you they are delivering. Assholes... read more

Was the night of a blizzard ... Townsend Oil was not there ... 40 years a customer ... they left my elders in despair ... no heat, no service, 2 hours on hold ... a promise to deliver, no call, no show, 12 hours in the cold With a search on Google and not a moment to spare ... Stadium in Peabody was certainly near ... they picked up the phone, 1st ring, no joke ... it was almost midnight and they agreed to take care of my elderly folk ... A tech arrived shortly after and brought heat and great joy ... and enjoyed a cup of coffee with great Aunt Lucy ... he must have been a polite boy! My elders have switched, Townsend is done, and now our oil is serviced with Stadium! Make the switch ... it's worth it!!! Don't settle for less!!! read more

One of the drivers hit my car that was parked one the side of the road. When I asked him for his insurance information, he refused and said he only hit my car "a little". He then began to get aggressive with me and the cops had to be called. The cops eventually told him that he needed to give me his insurance information. I then called the company to inform them what had happened. The women who I talked to was unpleasant and told me she wasn't going to do anything about the driver. I think this entire situation was handled very poorly. read more

I moved into a new condo last summer which has oil heat. I always had gas heat so I didn't know to watch the oil levels. I learned the hard way when my oil ran out on one of the coldest weekends of the year. I called the company the previous owner used but they wouldn't even speak with me because I wasn't a current customer. I called several other companies begging for help but only Rhonda was willing. She sent a truck over right away and now I'm a loyal customer! read more

I came back from a trip to a freezing cold house that had run out of oil! Stadium made an emergency delivery of 10 gallons of oil (and primed my furnace) to get me through the night! Then they will come tomorrow for my real delivery. Thank you, my heroes! read more

The customer service is awful at Stadium Oil. I had read other reviews here that talked about how bad the customer service was and I thought, maybe it was just a one-off bad experience. I am not even a customer yet, I just called for a quote and their approach is rude, unprofessional and disrespectful to the customer. Not the type of company I want to do business with. read more

We sold our home and needed to measure the oil level left in our tank to complete our sale transition with the buyers. My oil is serviced through Stadium Oil so I called and scheduled a tech to measure oil level. They charged me $95 to get the reading which turned out to be an outrageous amount for the time and work involved. It took the tech 10 minutes to complete the 'work'. Tools involved were: a wrench to open tank valve, tape measure to get oil level, and pencil to fill out paper. $95 charge is ridiculous. I have only been a customer with Stadium for a year but it clearly shows they take advantage of their customers. Stadium Oil will not be the provider of our new home. read more

I just moved into a new house in Stoneham, MA and I have never had oil. I received a dozen letters/postcards from all the oil companies. I decided to call them all and ask them their daily price and for any information they could give me. Most did the sales pitch and even some talked negative about their competitors. Then I called Stadium Oil and Rhonda picked up the phone and asked if I would like more information on how pricing and service works and she explained how her father started the company and she was in charge now. She said there are some great service companies out there are on the high end per gallon, and those that are the very low probably don't offer the same level of service. She never talked negaitive about any of her competors and she is just a straight shooter. Rhonda said as the owner I stay in touch with my customers and my employees and we will make sure we offer you great service. She said my prices are always in the middle and if you call me at 2:00 AM in the morning because you have no heat, and I will make sure I send a tech out there to get your heat working again! She also gave us a free service plan to boot! Well I signed up and the following Tuesday her service man came out to clean my system. He stayed for a few hours and he explained my system and cleaned it very well. Service man Jim is a great guy, very professional and very knowledgeable. He left everything clean and he made sure I understood my system and he talked very positive about Stadium Oil. Its a pleasure to deal with professional people who offer great customer service. I have already been telling my friends about Rhonda at Staduim Oil! read more

We had decided to check out Stadium Heating Oil after several Stoneham locals recommended them. We are so glad we did. Rhonda takes the time to answer the phone immediately (unlike our previous service which had interminable waits and buttons to press) and is friendly and easy to chat with. It's clear that doing a great job is extremely important to her. She gives excellent customer service; she has kept every promise she has made so far. The guy who delivered our oil (right on time) made my day better with his good humored jokes. We're so glad that we switched to these folks - we have every expectation that we'll be with them for years to come. read more

I just had my first burner service from Stadium Oil. It took longer than any other cleaning I had and it was incredibly thorough. The technician told me that my boiler appeared to not have been serviced in years, but I have been serviced annually by another local oil company. He was polite and thorough. As a special note, I had a Mass Save Energy Audit later in the day and the service/auditor said that my furnace was now very efficient. I highly recommend. read more