We had a good and the most horrible experience with the agency. One nanny emotionally abused my son…read morein 2 days that she was there.When I left with my daughter to class I checked the cameras at home and she put my son infront of TV (when I specifically told her he can only watch tv when he eats) and went outside to speak on the phone. When I texted and called her she didn't respond. Then I spoke to her through in home camera and she flipped out on me calling me names and threatening that she's going to leave now if i "don't get my ass home right effing now". She continued to yell at me through the camera. While I got out of class at this point my son was distressed and crying in hysteria. She proceeded to call my son horrible names and eventually left the house and stood outside while my son was in panic crying for 15 mins while I was driving. When I finally arrived she was still outside proceeded calling me names. I ran into the house with my daughter and saw my son on the floor in complete panic. They clearly did not do a thorough background check on her. Our other nanny was good but she quit because she felt "overworked". While she never worked for more than 40-43 hours per week. Having said that the agency provided us with babysitters when our nanny wasn't available and we're very efficient with it.

We came to PB from out of town and wanted a babysitter for the day . Most of the high end hotels…read more(Four Seasons, Ritz etc) recommend her service, which is how I came across it. The owner is very prompt and polite and has a great reputation. However, I was not overly impressed with our sitter. She had great nanny experience, was polite and arrived on time, but seemed uncomfortable with a small infant and was used working with toddlers and older kids.