Very rude movers, would not recommend doing business with them. I would give them zero stars if I…read morecould.

Awesome folks here. My fiancé & I went to 4 different furniture stores here in Bloomington…read more Considering how inflated furniture is these days, this outfit had the most reasonable pricing & decent selection. We worked with Jay, great guy. Highly educated on anything pertaining to furniture. Also didn't press us on anything which was nice. In addition, the delivery process was exceptional. They delivered our sectional free of charge & had it to our house two days after purchase. Finally, Shout out to Thad & Chris (the muscle) for getting our sectional off the box truck, into our living room & pieced together literally in under 15 minutes. Give those boys a raise!

Been buying from this local family business for over 20 years. It's where I go when I need…read morefurniture, every time.

Prices are good, store is clean and well-organized, it all checks out. Where this store really…read moreshines, though, is what's not on paper. My roommate and I went shopping here and he bought his first couch for our apartment, and the customer service we recieved was exceptional. Every single person working is kind and thoughtful and really goes out of their way to help. The delivery was incredible too, the movers even stopped to chat with my friend's grandma! She was taken aback at how kind and professional they were and gives her full recommendation; Furniture Exchange is the best and they care about their customers. Can't recommend any place more

We stopped in to this location looking for help selecting a new mattress…read more Trevor was extremely helpful, politely having us try possibly every type of mattress and firmness in the store. No high pressure, just suggesting we test different firmness levels we might like. Even though we hadn't planned on making a purchase on that visit, once we identified the exact mattress we wanted, the prices due to the President's day sale, were too good to pass up. Trevor's knowledge and help definitely made the difference and was the reason we bought that day. The delivery in a large box truck was made as scheduled and the gentlemen that put the mattress in place and removed our old mattress were cordial and efficient. We can recommend anyone looking for a new mattress to stop in at this store and speak to Trevor. We purchased a Beautyrest PressureSmart mattress, the tag says from the Serta Simmons LLC

Our sales person, Greg, was professional and did his job explaining the different mattress types…read morewithout being pushy at all. They have a wide selection of mattress materials and different price points for a small store. Greg even suggested that we go to the other Mattress Firm in town to check out their selection. At the west side firm, the employee took a break from smoking weed in her car to give us a tour I guess. Greg discounted us on the delivery so that the mattress will be brought from our door to the bed frame - usually that would cost $100.

We had a great experience at this store! We had been to several furniture stores today, and this…read morewas our last stop. We should have come here first. The selection was great. Prices were very reasonable. The staff was very friendly and helpful-No high pressure sales.

We like our sectional and our salesperson was very nice and knowledgeable. But the $75 for delivery…read moreof one item should include removing packaging and putting the legs on the furniture. It was really hard for one woman by herself to turn furniture upside down and attach the eight legs. Good thing I had an electric screwdriver to drill the screws into the legs and wood underneath the furniture. Couldn't have been done with a handheld screwdriver, and lots of people don't have electric screwdrivers in their house. Delivery drivers should do this.

Went in on a whim and found exactly what we were looking for at 75% of the cost of other places in…read moreBloomington. They had huge variety of furniture, nearly all of it marked down from an already affordable price. The people working answered our questions without following us around trying to persuade us to buy anything. It felt like a homey and friendly place. They even gave us delivery for half the price advertised. Definitely recommend coming in here for your next furniture purchase.

Good selection of dressers. They didn't have many dining tables though…read more The delivery men moved the furniture into my bedroom with no fuss.

Salesman at Store on College mall road Bloomington IN is very knowledgable and easy to deal with.read more

5***plus Customer service…read more Had to get a mattress for our son attending school in Bloomington. We live out of state and Trevor helped put a mattress and box spring I picked out online, aside for us. We handled the transaction over the phone. Nykea went above and beyond when we went to pick up the mattress. She helped us load the mattress and box spring- in addition showing us how to use the rachets to hold the box spring on our car roof! She was so genuine, knowledgeable and friendly - a huge contribution to this company!

Great deals, great people! Definitely my first choice! Very helpful and informative. I have never…read morefelt more confident buying a mattress. The warranties cannot be beat y'all!

From the owner: 40 plus models starting $89!read more

Great experience with a locally owned business. We loved being able to lay on mattresses without a…read morehassle and really figure out what we wanted. Justin was incredibly friendly and helpful. He works with the national company to have finance options at 0% for 90 days. They also do free delivery, sometimes same day! Save some money, Keep it local, and get what you want! Twin, full, queen, king, Cali king all available. Pillow top, memory foam, etc. If they don't have what you want they will order it! P.s we saw our chiropractor there!!

Retailer passed the buck to the manufacturer, manufacturer completely unresponsive. Stuck with a…read moreterrible mattress

They lost the mattress we bought. Didn't tell us until the delivery driver called (1/2 hour before…read morethe delivery window was up) to say, "Hey, do you want the box springs? Didn't they tell you we lost the mattress?" On top of that, the first customer service person we talked to, didn't return our call on the designated day. She didn't even come in that day, or the next. The second customer service person we worked with said no one had said anything, when the other said they had. It was a mess. Got my money back. How do you lose a mattress? Mind you, this mess seemed mostly in the Fischers warehouse.

I saw the bad reviews online and thought it couldn't really be that awful, can it?…read more Well, it is. I went in there today with a very comfortable couch budget and was looked up and down by the associates, then ignored the rest of the time I was there. I'm a college student so they judged me right off the bat, which is incredibly dumb and lacking of thought, because I'm in need of a whole new living room. Couch, chair, rug, accent pieces; I'm the customer they want. Such a shame and really disappointing to see them be so small-minded and brush off a good business opportunity. But to be honest, their inventory gets precipitously worse as you continue around the store. I tested out couches from $600-$2000+ and could not find a single one I would even consider buying. The quality does not match the prices at all. Bad employees, bad customer service, and a bad product offering will surely amount to failure here in no time.