Amazing family owned business for your flooring needs! Their team, timing, quality and pricing were…read moreall great. We would use them again!

Had a wood floor installed. Dawn Marie was very helpful and patient giving us numerous quotes due…read moreto our changing request. The installers were professional and polite. Very happy with the end result, so happy we are having them do the carpet in the basement and stair

My experience with Norton Flooring was excellent. From the day I stopped by and met Erica, she was…read moreknowledgeable about all types of flooring, patiently explaining in a way I could understand. She also has a great sense of style and decorative abilities. She helped me pick out my floor and was with us every step of the way, stopping by daily .I felt she cared about us as people. She always kept me updated, as to material shipping, pick-up and project end. Erica's husband Adam has been doing floors for many years, a family trade learned early from his Father. Adam came by and surveyed the house, did measurements and made suggestions on baseboards, etc. He was happy with my existing baseboards and did not try to sell me anything additional. Now Erica and Adam's team, Kevin and Raoul are the best. Efficient, honest and kind, they did such a fantastic job on our maple wood floors, we could not be more thrilled. Upstairs, we had carpet installed, Erica's team of Ron and Jessie did an incredible job of moving everything and installing new carpet in just one day. AW so nice to walk barefoot on new carpet. Efficient, great communication and affordable! So good, our neighbor had her floors done shortly after seeing ours! We highly endorse Norton Flooring. Chris and Janeen Mason, Ohio

They installed my wood floors in the kitchen, living Room, Dining Room, Foyer and Guest Bath and…read moredid an amazing job. We ran into a problem in the entry way and they knew exactly what to do. Very knowledgeable, professional and courteous. They removed all the old carpet, moved the furniture and made sure everything was cleaned up and put back in its place...they came to my home with sample selections and had an itemized quote prepared with no hidden charges that same day...it's beautiful!

Needed the flooring in our back room redone, and I am beyond impressed by how quickly and…read moreefficiently these guys were able to complete the job. If I could, I would rate this company 6 six starts for how incredible the turnout looks. Thank you so much Carpet House Flooring! We will definitely be recommending you & coming back for more services if needed. Cannot wait to put the furniture back in and enjoy this room!

We bought a house that needed re flooring immediately. Went to Carpet House and explained our…read moredilemma. They responded a can do attitude. Within 2 weeks we had new carpet and wood flooring in our entire house. It took a lot of stress out of our move.!

Comically atrocious customer service. Easily the worst I've ever been treated in recent memory. The…read moremanager, Jeff Green, has spent half a century selling carpet, and the unsavory stories abound in the industry about his character. (I checked in with a couple other shops.) Then again, I suppose carpet salesmen are not always known for their integrity. (Buddy's Carpet Barn, anyone?) Anyway, I'd steer clear.

We have been doing business with Dayton Carpet Liquidators for over 20 years. They have excellent…read moreflooring products at a reasonable price. They have been very helpful in making sure we get the right carpet for our home, and encouraged us to take samples home to that end. The owner, staff and installers are all professionals focused on great customer service.

These guys are just amazing! I had my whole house done with carpet and wood laminate. Started with…read morea "big name" company, whose sales associate clearly wasn't interested in helping me at all. Switched home based flooring, and so glad I did! The product is great. No complaints at all. But Brandon's attention to detail on the measuring and making sure I understood everything was exemplary. The crew who did the install exceeded all expectations! Really went above and beyond, getting the job done faster than scheduled. Profession, great guys who clearly know their business, and don't just do this as a side job. 100% would use them again and recommend them to anyone getting new flooring! 5 star review for a 10 star job!

The carpeting is bubbling up all over the house, in bumps that you can even trip over. I simply…read moreneed to know the name of a reputable installer who can come, move my furniture, fix the carpet. Do you think they help me with that? The answer is no. They sent someone over who said, yes it's bad, and I never heard another word from them. When I called again after I waited a month, I was hung up on! Judy should shut down this business if she is going to treat customers this way. I spent over $10,000 with this company. You might get great service when you first order your carpet, but do not expect any service ever again from this company. Brandon told me to call them for help, and when I did Judy was rude, unresponsive, and unprofessional, and Brandon isn't even there anymore!!

1-Star Review I would not recommend Carroll's Carpets to…read moreanyone. The owner, Tracy, is unprofessional, argumentative, and frankly quite arrogant. I wish I had read the reviews before shopping here -- it seems I'm not the only one who's experienced poor service over the years. The initial carpet installation was okay, but soon after, I noticed squeaking when walking across certain areas. I later found out the subfloor wasn't nailed down before the new carpet was installed. When I called to discuss the issue, no one ever returned my calls. Fast forward a year -- we decided to install new LVP flooring (with a different company, because of Carroll's lack of communication). When removing the transition strips, we discovered the carpet hadn't even been installed all the way to the edge of the old flooring, leaving about a one-inch gap. I called Carroll's Carpets to see if they could come stretch the carpet, and that's when I encountered Tracy's unprofessionalism firsthand. Instead of listening or offering help, he immediately became defensive and argumentative, accusing me of "blaming" his installers -- even though I never placed blame, I just needed someone to fix the issue. Needless to say, Carroll's Carpets does not stand behind their work or value customer service. I've since found professional, trustworthy flooring contractors who I'll happily recommend instead.

Did a crappy job on the flooring $8600 wasted called owner to come inspect it said multiple curse…read morewords and refused to do it even though it said "good for 25-30 years" safe to say it lasted 1 month. I think an 8 year old could do a better job.

Just the best!!! I give credit where credit is due! They've done my whole house! Let me back up…read moreto 2 yrs ago when I needed new floors in my basement. After visiting and comparing several flooring companies, I ended up with Bowling's Carpet. Fast forward to now.... going through a home remodel, new flooring was now needed throughout the rest of my house. Much like before, I shopped around. No idea why because Bowling's was just better all the way around. Better prices, reliable, friendlier, better service, and provided an easy to read quote/proposal. Unlike other places where they were purposely being vague and hiding things. Oh, and don't let their "small" store fool ya, they still carry just as large of a selection as any other flooring store. Plus, it's a family owned business so why not support that instead?! Can I also add how patient they were with me? Selena and Stephen deserve a gold medal for putting up with my indecisiveness and borrowing just about every sample from their store! LOL. I waited 15 yrs to pick out the perfect new flooring for my house so the decision did not come easy for me and I was not going to settle. Glad I didn't. I LOVE my new floors!!!

Living in the area for over 15 years and we needed to put back the carpeting in two rooms. We…read morecalled Bowling's Carpeting and they were receptive to reinstalling our existing carpeting. They handled the situation in a very professional manner. The crew that did the work were very knowledgeable and knew how to work with carpet to make the room look like new carpet was installed. To my surprise they had a lot of different flooring options. I seen their business, but never went into their showroom. We have been looking for a company that would have product, installation and support. I see this business as the source for my future flooring needs.