Needed to get some fingerprints done the "old fashioned way". Talked to the owner on the phone and…read morehe was super friendly. Met with Barbara the following morning and she took care of me. Barbara it was nice talking to you about chess and Illinois haha

The service in person was great! Barbara took my fingerprints and was fast, professional, and…read moreefficient. His boss (Robert) on the other hand was horrible. Talked to him on the phone and he literally yelled at me for 5 minutes after I asked a question. He had crazy mood swings in a ten minute phone call from being polite to yelling. So if you can skip any phone calls to this place and only deal with the nice polite staff in person, please do!

I didn't go to this specific location because I didn't know this location existed. I did visit two…read moreothers. 4022 Market street was shut down when I went at about 9:30am. They have a sign on the door that reads "go to 1601 Arch street location" there is no IdentoGO at that address. I went there and the place doesn't exist. Then I went to 5th street, it was over crowded the fingerprint specialist only has one computer and told me the wait is 2-3hrs. I left there and went to the Upper Darby location and eventually got the service done. I just could not believe the lack of efficiency. There's no direct contact for someone to let you know what to do or where to go. It was just not a good experience. Being given the wrong information and having to run all around town!

This review is for the branch in the Montgomery Mall, which I could not find on Yelp. Horrible…read moreexperience. The woman was rude, rough in doing the fingerprints, and did not practice basic hygiene, not wearing gloves or cleaning her hands between customers. She didn't speak other than to order me not to press down. I asked for an antibacterial wipe when it was over and this seemed to trigger her. She very harshly told me to go use the bathroom in the mall, then refused to take my picture because she didn't like my expression (probably not the best after the abusive treatment), and finally refused to process my fingerprints at all, because she said I "took the Lord's name in vain". This person should not be working in a position that requires customer service. Absolutely crazy. I recommend you avoid Identigo.

Rich is professional, patient, and reasonably priced. He provided service on a Saturday within two…read morehours of my request. And we needed notary service for three documents - no problem. It was truly a pleasure doing business with him.

Rich was easy to schedule , reliable, on time, and very professional. Highly recommend!read more

I've used this business center for several different needs over time, including FBI clearances,…read morenotary services, and printing, and they've consistently been kind, helpful, cost-effective and professional. It's become one of my go-to places whenever I need those practical business services. I appreciate having a reliable local resource where I know I'll be treated with courtesy and my needs will be handled efficiently. Definitely a place I'm happy to return to when I need their services.

I went to ship a package internationally with DHL. I had gotten a quote from DHL's website and knew…read moreit was going to be expensive. however, when I got there and filled out the paperwork, they quoted me DOUBLE THE PRICE. I asked why the price was so much higher, and they told me they also get their quote from DHL's website and the quotes are just kinda volatile. I just decided to suck it up. Well, after I got home I checked DHL's website again. It was the same price as I originally got. So you tell me-- did this place make 100% off my tiny little package? They were super nice and answered all my questions, but what the heck? It feels bad. Next time I'm going to the DHL office on market street.

I needed to have a friend who lives in the Philly area notarize his signature and have two…read moredocuments apostilled. I live in NC, so I contacted Sara, the owner, via email to see if she could do that. I had a ton of questions and she responded every single one of my emails promptly and **kindly**. I paid for the service and my friend scheduled an appointment with Sara, and by the next day he mailed the notarization and apostilled documents to me in NC. I was nervous about coordinating a notary service remotely for someone else, and I'm glad I found Sara. I'm very satisfied with her service and highly recommend her. She also has a lot of payment options and is super friendly!

Sara was SUPER responsive and able to come within 24 hours of my reaching out for a quote on Yelp…read more This was my first time having something notarized (a mail-in birth certificate request) and she was patient with all my questions. Really friendly too!

Great service,always ready to answer any questions. Lottery,mailing supplies…read more I have been using their service for years. Very reliable.

I used Philadelphia Mailroom to pick up and ship (to California) a guitar I bought at a Philly…read moreonline auction. Kudos to the person who packed this guitar. I've never seen a guitar packed this well, bubble wrapped and packed with packing peanuts. There was also bubble wrap around parts of the guitar in its case as well. Couldn't ask for better packaging, and my guitar made it safe and sound all the way across the country. It did take a few days to actually be shipped out (there was a large auction and I'm sure this place was very busy), but it's worth a little extra time to have a delicate item so well packed. Thank you.

I had a number of documents I needed to have notarized over a weekend and these guys were great…read more They were responsive, flexible, and got me in and out quickly while still walking us through the process. Definitely recommend!

I submitted original educational credentials (diploma and transcript) to Center City Notary for…read morenotarization and Pennsylvania Department of State apostille processing. The Experience: * Zero Intake Tracking: Original physical credentials sat in their office for seven full business days with zero intake logging, no receipt confirmation, and completely ignored status inquiries. * Forced Regulatory Escalation: Processing was initiated only after I delivered a formal compliance notice citing state regulatory oversight bodies (PA Department of State, Bureau of Consumer Protection) and copied institutional leadership. * Unprofessional Conduct: When held accountable for operational failures, the owner resorted to passive-aggressive sarcasm, defensive deflection, and childish tone-policing rather than taking professional responsibility. Recommendation: If you are an international student or professional operating on strict institutional portal deadlines, seek alternative notarization services. The lack of basic administrative logging and high-friction communication make this service a severe operational liability.

I was transferring my truck from TX to PA and it had been since February that I had been waiting…read morefor PENNDOT to get their act together, the state's process is really messed up, but this friendly and down-to-Earth family business helped in every way that PENNDOT never could. I was floored when I finally walked out their door with my truck titled in PA after a mere FOUR MONTHS. Thank you First Class, I'll never go anywhere else for title work!

Fast, friendly, courteous and reasonable price. I was dreading brining in a car from out of state…read more No need. They deserve their nice reviews

Very prompt, personable and knowledgeable. Rates also very reasonable. Will definitely use again if…read moreneed be.

From the owner: We are a National Signing Agency that not only Specializes in Fingerprinting, but also in Mobile…read moreNotary Services such as Loan Closings, Oaths and Affirmations, Deeds, Apostilles, and so much more!

Basically fine service at the site to collect fingerprints (in NJ). BUT three weeks later, they…read morecan't even access my records, no response whatsoever, and they do not answer phone calls. Their "Contact Us" tab on website is blocked. They collected my $46, who knows if/when they will send results back to my prospective employer. I am awaiting their results to start a new job. Shame on them.

Be aware that this location cancels appointments without notifying anyone. Unprofessional and…read moredisrespectful. All I found was people who sat in the waiting areas with note on the door after driving over 1hr and paid Multiple tolls to get there and that's the results.