I went to Brothers to get an estimate to fix some damage to my car. I also had estimates from…read moreother auto body shops. Karl's estimate was right in the middle. Karl was extremely pleasant, quickly gave me the estimate, and talked to me like I was an important client. The insurance tried to tell him that they had found the part I needed, the back lift door, and he advised them the one they had picked was not insurance worthy, basically, it was a piece of garbage. He already had found the part and the insurance agreed to use the one Karl had located. Karl had the car done one day early, and the work looks amazing. You can't tell there was any damage. He (they) did a fabulous job, I would highly recommend Brothers!!

I've taken a couple cars to Brothers for minor paint touch ups and body work over the years. Not…read moreonly was Karl was very accommodating to my schedule but the work done on both cars was top-notch. Most recently he thought he could repair the fender on my CRV but once he got in there he realized that a fender replacement was the better solution. While I wasn't crazy about the extra $ since I was paying out of pocket, I appreciated his explanation of why this was a better solution considering my car is only 3 years old. I hope I don't need collision repairs in the future, but if I do I won't hesitate taking my car back to Brothers Auto Collision.

I'm not gonna leave a huge long review, but I do want to stress how amazing the shop is! Every…read moresingle staff member I came in contact with was unbelievably nice and responsive! I find that really refreshing in this day and age when most companies seem to have forgotten what customer service is! They were extremely responsive every time I had a question and Tara pushed to have my car done three days earlier because of my work schedule. I hope I don't have to have another body shop fix my car but if I do, it's Ellsworth all the way!

Did great work for me on my truck and mustang. I would recommend heath. Nice guy and very thorough…read morewith the repairs and paint matching

One of the worst mechanic shops in the Akron Area. Spent over $3000 to solve and engine issue and…read morethe issue still exists, and they made up the excuse it was something else. They will cheat you out if your money. Dont Go!

Although I was without my suv for 2-1/2 days, all was good; due to the nature of the repair I had…read moreto get an echeck but failed, went back and one of the mechanics drove my car with me on the expressway so my vehicle could cycle and came back and I passed the e-check! This was wonderful that they helped me out so much!

As a longtime Barberton firefighter, I know how important it is to have people you can trust when…read moreit comes to taking care of your vehicle. I've been coming to Big Mike's Automotive for years, and one of the biggest reasons I keep coming back is Amanda. Amanda is an outstanding Service Manager with incredible people skills. She's friendly, professional, honest, and always takes the time to explain what's going on without making you feel rushed or pressured. She genuinely cares about her customers and goes above and beyond to make sure you're taken care of. Great customer service is becoming harder to find these days, but Amanda delivers it every single time. She's a true asset to Big Mike's Automotive, and it's because of people like her that I wouldn't hesitate to recommend this shop to my family, friends, or fellow firefighters. Thanks again for always treating your customers right!

Amazing work made my SUV look brand new strongly recommended 5 stars all day long thanks John and…read morethe crew best in summit county !!

Still taking my car here two years later. I don't really understand the negative reviews I've seen…read morebecause I have never experienced any kind of unprofessionalism from this place. The employees have never sat in the office and gossiped about anything. The front desk girl is very nice and friendly and does talk to you but she is not gossiping. The quality of the services they provide and the prices can't be beat. Anytime I bring my car in for a specific issue they fix it. I've never been given the run around or felt like I was being taken advantage of as a female. A lot of mechanics take advantage of women and try to charge us more thinking we don't know any better but this place doesn't do that. I was taking my car to Vandevere and paying 100.00 for an oil change when Ken's charges me 45.00 for the same service. Also it takes them maybe half an hour versus three hours at the dealer. You can't please everyone but this place has way more positive reviews than negative and I definitely recommend taking your vehicle here.

I've been taking my cars here for years. Always an honest place, they never try to oversell a…read moreservice. I trust Ken and Shawn to always take care of me and my vehicles.

Thanks for a thorough, speedy, high-quality body and glass repair, Jack, Dave, and team! They…read moreconsistently exceed expectations. (I'm like a favorite customer now; over the last 5 years, I've brought in my 2008 RAV4 for several bodywork repairs, and Jack even personally repaired (welded) some lawn equipment for me earlier this year.) Thorough I went to Collision Pros in May for a quick estimate after some kids threw a rock denting my hood (and scratching the windshield glass, which I hadn't noticed at first). Their estimate came in just a little lower than the official insurance estimate I got later. Also, they noticed that my front glass was scratched and while not a danger, they recommended replacing it as well, since it could develop cracks after a freeze-thaw cycle. They also said they'd take care of some unrelated rust spots that had developed with age. Speedy Dave had it repaired, repainted, and back to me within a week, matching my paint and installing a higher quality aftermarket windscreen than what I had previously installed after the original glass had developed cracks. High-quality When I got my car back, the paint looked great, the dent and rust were gone, and they had even vacuumed and washed my car inside and out!! So kind!! I'll keep coming back!

One my rear doors wouldn't open. I called in the morning, they said come by later today, and when I…read morecame in, they fixed the issue in just a few minutes. Without hassle, they opened up the door, found the issue, and quickly resolved it! Perfect customer service, effectiness in resolving the issue, and all with a smile. Thanks!

These guys are true professionals and masters of their craft. Been to them a couple times now as…read morethey went above and beyond to ensure my car was treated with the upmost profession and diligence. So happy to have an honest mechanic I can rely on. These guys will be my go to and my families from this point on thanks again Copley auto and collision. You're the best.

A good friend of mine highly recommended Copley Auto and Collision for some minor body work. I…read morecould not be more impressed. The estimate was reasonable and they could repair my truck in just a few days. The actual cost ended up being much less than the estimate! It only took them a day to do the work. In addition I had just bought wipers but did not install them before taking the truck to the shop. I got a call asking if they could install the wipers! I live in Munroe Falls and Copley is about 25 minutes away. I will definitely use them for future work. Thank you for the great work and exceptional service

I have been a customer of Rays Garage since 1990..that makes a total of 34 years…read more For many of those years I operated a fleet of six (6) vehicles, all at one time, on a non-commercial application, that is to say a house hold with six (6) operators of six (6) vehicles. During these 34 years never have I felt over charged for the vast array of repairs this family owned business has provided. There is a cliche at says "you can't fix stupid"; however, on multiple occasions Ray's Garage has proven that "stupid" can be fixed when they have repaired vehicles that were mechanically damaged when one (1) of the six (6) operators did something "stupid". The level of customer service and quality work performed at Rays Garage is the only reason I have never searched for another automotive repair provider. I believe 34 years of a business relationship would lead a prudent person to realize this business is an asset to the community.

I have been taking my car to Ray's for about five years now. They are fair, fast and most…read moreimportantly, honest...just good people. My car has a lot of miles on it, and they keep it running good and operating safely. I have never had a bad experience with them. I am glad to have such a reputable business in the village.