their website is very misleading. Dishonest marketing. Website has one price and conditions while…read morein person at the location they will spring a different price on you. Find a vet that puts pets over profits instead of profits over pets

I've been going to Carmel Rd Vet for years. I take my Great Pyrenees monthly. I did at least until…read moreone of the new veterinarians suggested I change food. We've gone 6 months now but I had to bring him in. For the second time he is infected the day after. Glands are the size of grapes after a bath. I noticed inflammation before I left the office and asked about it. I was told he was fine and to call if problem. I called and vet refuses to call on a prescription or tell me if a prescription I have from them will help? Who can suggest a vet who actually cares near by?

LOVED the team at Whole Pet! From the first call to the appointment, we were treated exceptionally…read moreat this Vet. Dr. Lathan was knowledgeable and thorough with our pet and all of our needs. They coordinated everything from the start to insure we had the best appointment. Highly recommend Dr. Lathan and her team at this office. PS Their plant game is second to none.

I am so glad that I found Whole Pet, South Charlotte for my two cats, Luna and Merlin. I visited…read moreseveral practices in the area and wanted to find somewhere more holistic. When I visited Whole Pet I was immediately greeted by Vanessa at the front desk and shown around the practice. she answered my many questions. I love the large, light waiting room and "safe" car park ( it's not on/ near a main road) I am always immediately taken to a room and have very rarely had to wait. Dr. Laura Lathan is warm and friendly, she listens really well and takes into account my opinions and what I would like to do for my cats. She's also very kind to Merlin and Luna when they visit. During the first snow/ ice " storm" she was kind enough to phone me at gone 8 p.m. on a Friday evening to let me know Merlin's test results so that I wouldn't have to wait all weekend. I have always had upfront estimates for anything other than routine visits. I highly recommend Whole Pet, South Charlotte.

I cannot say enough kind words to describe the entire staff and how well they took care of my cat,…read moreSam. She had to stay the night for her surgery and I was able to take her home the next day. The staff is very knowledgeable and caring. The doctor did a great job with her surgery. He sent her home with some pain medication since it was an extensive procedure. I highly recommend Friendship Animal Hospital for all your fur-baby needs. Thank you again!! Sincerely Conny Latta

I would never recommend this animal hospital the staff was nice but the vet was awful!! I took my…read morecat their for a hematoma in his ear.He completely misdiagnosed my cat. I wouldn't take a dead worm to this man! Never trust a vet with an empty pa rking lot!!!

Ballantyne Veterinary Clinic is the best. They took incredible care of our previous dog in her…read morefinal years and it was a no-brainer to establish care with them for our newly adopted dog as well. Thank you to Dr. Blevins, Dr. Humphrey, and the entire staff for everything you do.

They are so nice here! And very efficient! I woul definitely recommend this vet to everybodyread more

I have been with Dr. Cooper for almost 20 years! He is so dedicated and caring, as his is staff!…read moreWhen one of my dogs got in a fight with another of my dogs, he saved the beat-up dog's life! Dr. Cooper makes himself available at all hours of the day or night-365 days a year! It's absolutely amazing that he is so committed to caring for animals! Tim actually slept beside her-talk about going above and beyond the call of duty! Dr. Cooper, Ashley. Scott, Tim and everyone there is incredible beyond all expectations!

Professional and compassionate care for my cat and dog. Excellent service, fair prices. Would not…read moretrust my pets to anyone else.

Update: apparently they were sold to PetVet. I left a message for a vet to call me yesterday, no…read morecall back. I left a voicemail this morning, no callback. I called 6 times this afternoon and no answer. I'm here now and they can't tell me any information on the owner. Be aware, multiple doctors and staff have recently left. No notification was sent to my knowledge. They seemed to have things under control but I wish I would have known about the staff changes.

Around 15 years ago, my previous vet retired and referred me to Sharon Lakes. Even though it is…read moremuch farther from my home and in a more sketchy neighborhood, I trusted the judgment of my former vet and have been a client of Sharon Lakes since then. My dog actually loved going there because the staff knew her well and always treated her well. Over those years, I have spent probably close to $20,000 between kennel and veterinary services. (In some years, I have used the kennel for 50+ days.) I had a trip in late June, so as I have done many, many times before, I booked the kennel about 6 weeks in advance, so I thought all was well. A week before my trip, I received a text saying that the kennel would be closed for "reinnervation" (yes, that's how it was spelled!). I was baffled how they could make a decision to renovate at the beginning of the summer travel season and why in the world they would wait weeks after I had booked the appointment to notify me my appointment was being cancelled. That didn't sound at all like the behavior of the staff I had been dealing with for years. This seems an egregiously unprofessional way to treat one of their most loyal (and most profitable) clients. So at the last minute I had to find an alternate kennel in the middle of the busy summer travel season for a 15-year-old dog who has never kenneled anywhere besides Sharon Lakes--not the kind of stress a senior dog needs. The alternate kennel requested an additional vaccination that is usually optional for senior dogs so my dog lacked, so I hurried to Sharon Lakes to get that vaccination. During the much longer wait than normal in the waiting room, a twangy low-brow country music with profanity was blasting over the speakers (thankfully, this had never been the case before), and the front staff was full of people I had never seen before. Clearly something was very different. Only later did I find out that the entire staff had left after the hospital was recently purchased by a big faceless corporation. There was nobody employed there from the Sharon Lakes that I've known for years. In fact, there were no full-time vets there at all. That explains why I recently had to ask repeatedly for someone to approve a refill of the heartworm pills that I order annually. Then, to add insult to injury, after I had jumped through the hoops to find a different kennel at the last minute, 2 days before I was to leave town, I received both a text and an email asking me to confirm that I would be there for the boarding appointment--the same appointment that had been cancelled. So I had to text back to clarify why I was being to asked to confirm an appointment that was supposedly cancelled. They replied that it had indeed been cancelled but didn't explain why I was still receiving requests to confirm. This place has clearly been left in disarray, a sad shell of what it used to be, with a completely different front staff and evidently no full-time vets. This is no longer the facility we have known and loved for many years, so I'll be moving to a new vet and kennel. Postscript: I just picked my dog up from the new kennel that is much closer to my home. I was surprised to see that it was $10 per night cheaper than what I had been paying. New owner: Please spare me the vague and shallow "call us to discuss your concerns" copy-and-paste response. I've just plainly and publicly stated my concerns; there's nothing left to discuss in a non-public forum. The only reason I had traveled so far to that neighborhood was for the staff, but they are all gone. Nothing more to discuss.

We've been coming to SCAH for 2 years after our son and daughter told us of the great experiences…read morethey have had here with their 3 dogs. I never feel rushed, and haven't had long waits either. If my dog needs to be seen, they make room for us or refer us somewhere immediately. We have a happy Boxer, Shepsky, and 2 Goldens between us, with the support and care we get at Steele Creek.

My dog hates the vet and any boarding facility period. The staff has always been extremely…read morefriendly to me and my buddy. I had the day off due to rain and set an appointment for 2pm to update his bordatella and Re-up on flea and tick chewable tabs. The pricing is fair and they were able to get me in early. Not to mention they can recommend alternative products or services to fit more into my budget. Three visits here and one boarding experience later I have no regrets

Very disappointed!! Our sweet Corso had a surgery July 2025 for a left ACL tear. We met Dr. Watson…read moreand we were under the impression that he's going to do a TPOL surgery. He had a great recovery and was told we don't have to do his right leg since he recovered really well ( and so we thought). Since July our dog has only gone out on leash to use the bathroom because we know that it will take mos for him to fully recover tho we hate that for him since he's only 3 we are being careful because we don't want him to have another surgery and also cost is very pricey. Come January our dog started limping AGAIN on the same leg he just had a surgery on!!! We brought him to our vet and was told that the previous surgery FAILED that the kind of surgery that was performed to our sweet Scout is not recommended for dog his size. Few ortho visits later and now we are told that we have to redo the surgery AGAIN or our Scout will be in pain and will be limping- he's ONLY 3!!! We wanted him to have a great life and enjoy his years, he shouldn't spend mos at a time stuck inside the house. Dr. Watson doesn't have the best interest of your pets because if he did he wouldn't perform that lateral surgery knowing it will FAIL. We are very disappointed

After a year of going here I'll never be back. Several reasons and I'll try to keep it somewhat…read moreshort. First off, I took one of my dogs here for a dental cleaning. He had never been under anesthesia before, therefore I was naturally nervous, especially for an elective procedure. He was dropped off first thing in the morning, told we would get a call back to update us by 4pm. We waited until after 430 to call to ask if he was alive! only to be told he was done last in the day, so he had been sitting in a cage all day. We were told he was in recovery and should be good to pick up in time for closing at 6. Went to pick him up, arrived at 530. We were then told they couldn't wake him up. Then maybe you shouldn't be putting an animal under anesthesia that's never been under before, at the last minute. I had to carry my 85 lb dog, out of the vet on a stretcher, into the car, then carry him into my house, still completely unconscious. That was one of the most unprofessional things I've ever seen in a vet. It's like a hospital discharging before they know they patient is OK, wait that's exactly what this unprofessional practice did. Then we take both our dogs in for a check up, nail trim and allergy treatment. First off, one of our dogs is a little aggressive with his nails, and we told them we recommend a muzzle. He was promptly brought back saying, " oh we could only get his back nails because he growled, but we won't charge you". Damn right you won't, you can't even complete a simple nail trim. They also, because they couldn't do a simple nail trim prescribed trazadone, and gabapentin, which is a reckless abuse of prescription drugs, with no reason. They wanted us to give him the drugs and bring him back so he'd be a well behaved zombie to make their jobs easier. At this same appointment, they wasted so much time asking the same questions we have answered every single time, that our second dog was not able to be seen, because asking what food and vitamins they are on for the 50th time and leaving us in the exam room for no reason. Vet finally came back seen, saw both of our male dogs were not altered and asked, " so they're not neutered because we're breeding.......?" My dog was not there for a neuter, nor did I ask to talk to you about that. More wasted time. If I had wanted your opinion, I would have asked. We are not idiots, and you can tell just in the effort and care we put into our dogs, what kind of owners we are. What was I supposed to say, " neutered?!? What's that? It's it deadly??" How about you just do the job we had scheduled to do. I felt talked down to, and treated like an idiot. I will never return, and beg others who care to avoid this place. I still have my front door cam of me carrying my very large dog in the door, unconscious, hoping he would recover fine, just because this place DID NOT CARE.

I've been coming here for over a year now. Dr Chappell has been excellent with my pets. I had two…read moreolder dogs that were ill and he was extremely knowledgeable and kind. They don't overcharge for anything, and make you feel like family. I'll continue bringing my pets here as long as Dr Chappell is working.

Wonderful Vet! Always 1st class, always get my dogs in when I call. He has seen many rescue animals…read moreas soon as they come to me.

I took Yaz to UrgentVet - Ballantyne as they had excellent ratings. And boy do they deserve…read morethem!!!! I was able to secure a time slot online for Yaz and I made it there at the exact time. I signed in via the kiosk and within 3 minutes, a Vet Tech came and got us. She was sweet, kind, patient and loving. She took a detailed history and took her time examining him so that nothing was forced. She outlined ballpark pricing (which was slightly less than I expected) and told me the doctor would be in soon. Within about 10 minutes, the doctor came in with the same kind, loving, patient demeanor. He had to do a bit more invasive exam and Yaz wasn't having it so unfortunately, he had to be muzzled. He wasn't aggressive but the pain was making him lash out. The doc managed a couple of ear cultures which showed an ear infection (but not really bad thankfully .... Doc said he has seen WAY worse. Yaz is just normally so healthy that when he's sick, he really feels it.) So after checking the cultures, he gave us prescription antibiotic drops (which are rather tricky to get in his ear since he's so sensitive there .... I'm definitely having to tap wayyyyyy into my patience). I can't say enough good things about this UrgentVet location. Aside from Monroe Spay & Neuter Clinic, this is the first animal hospital I felt comfortable with and who I felt actually cared and didn't rush us out the door. I will definitely be Using UrgentVet - Ballantyne for any urgent needs in the future.

Very kind and prompt service, but ultimately charged me an arm and a leg for an eye issue that was…read moreresolved when I used a syringe and sterile water to flush it out. Should've started with the most simple solution instead of throwing everything at him.