It works for its intended purpose. It's not the most convenient cell phone lot of the airports…read moreI've been to. It's a bit slow getting from the lot to the airport. It's a bit of a pain to get out of the lot because of its design. But it's a helluva lot better than having to navigate around all of the people who used to park on the side of the expressway to wait, which was just a crash waiting to happen. And it is nice that they have porta-johns available for those wonderful occasions where the inbound flight gets stuck in a runway hold for an hour...which unfortunately is par for the course at O'Hare.

It is nice to have a place to sit in your car and wait for a flight to land. The signage is a…read morelittle confusing and people try to exit out the entrance, so be aware. My GPS brought me here easily when I entered "O'Hare Cell Phone lot" even though I didn't know the actual address. There are plenty of parking spaces but absolutely no shade. I've never been here at night so I can't comment on the lighting.

Well, the parking garage is fine and usually the shuttles leaving the garage are always ready to…read morego. The problem is finding the shuttle at Ohare and then waiting quite a while sometimes for the shuttle. See pic. And, if the weather is very cold. You are outdoors freezing your butt.

When I say peace of mind when you travel. You shall have that while you leave your precious(your…read morecar). It was my first time going through with them and I was left as a satisfied customer. Shuttles in rotation as advertised (George S. for the drop off and Mauricio for the pick-up) they have a scale on the main floor to weigh your luggage. All drivers were professional. I really enjoyed the app. So if you are contemplating on where to park your car while away. Good choice with PreFlight. S/O to

First time parking here, and it went very well. Ten minute walk back to Soldier Field, easy to get…read morein the lot, takes a while to get out ... but that makes sense. Think about it ... the lot fills up over a period of hours before an event, but then everyone gets out at the same time after the event. Just take your time leaving after the event. We used the South Lot for the BTS concert in August 2026 ... I left a review with the SP Parking people afterward because I thought the parking crew did a great job. I attach to review below. Hello ... I wanted to give you a review of my experience with SP Parking at Soldier Field on the night of August 28 for the BTS concert, and leave a shoutout for two of your employees who were exemplary in their duties. I had four people in my pickup, one of which was an ADA wheelchair person. I dropped them off at the handicap accessible Gate 14 at Soldier Field, and then parked in the Soldier Field South Lot. While there were no handicap spots left when I arrived at the lot, eventually Tommy (the apparent supervisor of the parking crew) got me in a very handy spot. My problem was how to get back to Gate 14 to pick up everybody after the concert, since the South Lot forces everyone to leave from the south end to facilitate exit ... while I needed to exit the north end to be close to Gate 14. Tommy gave me some ideas as did Kerry (or Cary?). Eventually Kerry had me move the pickup to the front of the exit gates that would not be used on the north end, where I could just sit and wait until my people were ready to be picked up ... problem solved. Tommy and Kerry, both of whom seemed to be supervisors, really did a nice job. While I was waiting for the concert to end, I had a chance to see Tommy work with his crew. These people were well trained, everyone knew what they were supposed to be doing, and Tommy showed exceptional supervisory skills. For example, after the lot was filled and the concert started, Tommy had everyone on his crew gather around and he thanked and complimented them on how they had worked the parking lot. He called out two of the crew and complimented them in front of everyone, giving them a reward in thanks. He also called out another member and noted to all that she had worked her birthday. Since it was a breaktime for everyone, Tommy supplied food for all to eat while waiting for the concert to end. His crew ate first, and he ate later; while the crew ate, Tommy did a few more things around the lot to get it ready ... thus giving the crew a real break. Tommy put his crew first and himself second ... and he knew how to take care of his customers (me) and his crew. Tommy's handling of his people was exceptional, and you could see they liked working for him. All to say, everything worked out well and the SP Parking people did a very nice job, especially Tommy and Kerry. Five star work.

I was here for Beyonce's concert! OMG the walk to enter and exit was so long! The field is huge! I…read moreheard there were over 60K attendees so imagine how crowded to get in and out. They are very strict with bringing clear bags and no water even factory sealed. I read on their website you can bring one but they had us throw away ours.it is about 7.99 for a water and they take out the cover. overall experience was nice there are really no bad seats. parking i suggest get an uber or get on the train.

Conveniently near downtown Chicago we had our family reunion on probably the worst possible day…read moreright on labor day weekend and this was actually one of the highlights. My sister from Michigan had to drive 4:45 minutes We drove 2 hours 15 min from Milwaukee. Then a small loop in the loop and nobody was leaving any open spots... not even the tow trucks. I think it's a free for all since I hardly saw any meter maids or parking police. people parked in loading zones and blocking parts of bus stops. Keep your eyes open for a large green P sign and you will spot parking. And since it was the holiday we were not surprised how every spot was full on the way to the highest level. 11th floor! There were a few cars parked terribly but that's not the fault of the parking business. That's carelessness of the driver. Potentially opening a spot for a very tiny subcompact car or possibly a dunker driver could squeeze in. Just be lucky if you see cars centered around an empty spot. 25/2026 Ambiance 5 clearly lit, good security. Luckily we had no damage or break in during our stay. Service 5 it's pretty much self service as you enter and leave If you have any issues press help on the screen and an attendant will help with the process. Even if you use spot hero App for booking a parking spot. Location 5 higher security at night activation of door locks after a certain time just use your ticket barcode to gain access. Value 5 save a few bucks by using a parking app. Just make sure you have it set up ahead for convenience otherwise you'll be using your metered time at the parking rate

This place is RIDICULOUS! I parked here to attend a show at…read morethe house of blues and let me just say I AM NOT SATISFIED. I arrived to the garage at 5:30 pm and parked here for 5 hours. On all the signs surrounding the garage, parking for 0-12 hours is advertised to be $16.00. After my show, I scanned my ticket to pay for my parking and the total came out to $46.00!! So obviously, I pushed the button to talk to an employee and ask why my total was so high, and he had no explanation. I talked to a total of 3 workers throughout this night and none of them were any help. They all said there was nothing they could do for me and that their end said my correct total was $46. I AM FUMING!!!! DO NOT USE THIS GARAGE!!!!!

Great price for parking in this area of Lakeview East. This garage is fully automated, and…read moreaccessible 24/7. You can enter from Halsted just a tad north of Wellington st. Or you can enter from the back entrance on Dayton St. This deck is 5 stories and the top deck is exposed to the open, the bottom two levels are reserved for hospital staff and patients.

Unfortunately they are going to start charging for parking which has been free since shortly after…read morethe garage opened. They have installed gates and ticket machines at the entrance. No word on when or how much. The mall itself has very few empty stores and an above average food court. It is spotlessly clean and there is always noticeable security present.

I can't believe I have to pay $13 to park after only one hour at any of these malls. The customer…read moreis already expected to spend money at the shops so the business owner should pay a percentage of profits to cover the consumer's parking. First hour free is NOTHING. I used to bring friends and linger, have coffee, lunch and buy from at least 3 stores each visit. Not going to frequent these malls again out of protest more than anything.

The roommate and I did two day trips into Chicago this last vacation. (We were staying in the…read moresuburbs with his fam.) Since they were both on weekdays, he decided to use SpotHero on both occasions so we were guaranteed a spot. We got to this parking lot on Tuesday, December 5th around 10:45am. We had lunch about a block or so away, so this was perfect. Afterwards, we walked over The Loop to do a few touristy things and then headed back to this area for a second lunch, then a drink, and finally dessert. We left our car here until about 3:15pm, but I believe we had the spot until early evening. And all for $15. A great deal as that would be the price of an early bird special back home in San Francisco. Convenient if you plan on hanging out in West Loop and don't want to worry about street parking.

My car window is broken and my laptop and bag are stolen. There is no attendant on duty and its all…read moreour risk. Worst thing is they dont have security cameras which is the basic thing. This is such a worst and terrifying experience. Please never ever park your car in this parking. I would give negative stars

We've been parking here for years.... since it was Park N' Fly. They've actually improved on some…read moreof the old Park N' Fly services. I like this place because it's super convenient, the prices are right (get a AAA membership and really save), and it's located right off I-55 and Central. The shuttles run regularly and I have never had to sweat making my flight on time (as long as I am there in time). Highly recommend. Get the app and get lots of bonus perks.

The advertised rate was $17. We had two cars parked there, both arrived at the same time on 3/31…read moreand left on 4/5. Both were compact cars. My daughter was charged $83 (it is cheaper at the MDW economy lot) and my son was charged $160. They will not return the difference and refused to give my son a receipt. They engage in deceptive business practices.