EVIDENCE IS ATTACHED ... PLEASE READ …read more... PART 1: I am extremely disappointed and urge all customers to look elsewhere. Please read fully ...... customers need to know. Since my Hunter Douglas blinds arrived in April, 2024 I have made it clear in several emails and in person that it was the wrong colour. Lior told me it's what I ordered - so what could I do? In January, the second of the forth blind started to swing as the fabric isn't rolling correctly on the internal turning rod. Lior was supposed to come and repair the blinds, but didn't show up and didn't tell me he wasn't coming. When I messaged to ask when he's coming, he told me he sent my video to HD and is awaiting their reply, again I raised the issue of the colour. When Lior never returned my text messages, I called Hunter Douglas wrt the repair and the fabric colour. This is when I found out that Lior submitted my order with the WRONG colour. His order to Hunter Douglas had a different colour from that in my quote. I was hoping that this would mean I would finally get the blinds I ordered. However, Lior sent an email stating he will not do anything to rectify his mistake. Customers need to know. PART 2: After continued communication with Hunter Douglas customer service, the associate manager of customer service has offered to resubmit my order with the correct colour at no cost to me. HD has the order Lior submitted and the order Lior gave me - two different colours. Thankfully, HD is a company that cares. Please seek window treatments elsewhere. PART 3: Since April, 2024 I have told Lior that the colour did not match the sample I had picked. When Lior insisted that I had picked the colour, what could I do?! He actually had me believe I picked what I got. Would you want to work with a company that ends up being dishonest? Insisting you made an error when it was their error? Would you risk your money? I am posting this at length to help anyone from experiencing what I did. Why would Hunter Douglas replace my blinds if they did not have the evidence to prove me right?! I have provided screenshots for evidence for your reference. 1) my order - please note colour 2) the colour order on the blinds put through by Lior (HD told me where to find this on the blinds) 3) I limited the emails to two dated April, 2024 with concerns over the colour. There were many many more emails, texts messages & in person conversations wrt colour (note Lior was using the name of the hardware as the fabric - as explained by HD representative) 4) letter from Hunter Douglas to replace the blinds 5) pics of colour I ordered (haze) vs what I received (gray) Furthermore, please do check my one and only Google review that Lior or Alon have noted. There is no Home Stars review. In April when the blinds arrived, Lior noticed spots on them and reordered replacement blinds. That same day he asked me to pay the balance because as he said, "I'm good for it." At least I was smart enough not to pay in full at that time. I did however present the question of the colour and my concern of the dark colour. I have blue walls and I knew I didn't pick the dark grey. Lior made it clear that I ordered the dark grey. As I learnt, if there is doubt trust yourself and not Lior, the salesman who is a partner one day and an employee another. I was made to believe I was wrong, but I was not. I had hoped that our business relationship would let them correct their mistake, not refuse to correct their error. The dishonesty is something I have never experienced before. I'm thankful Hunter Douglas stepped in to make it right for me. Two piece of advice: 1) Look for a company with more reviews to ensure legitimacy of the posts 2) Never pay with e-transfer bc it is like cash. Credit card companies can also step in to help.

The fabric was an exceptional quality and we were really happy with the process of order,…read moreinstallation and the quality of materials and craftsmanship.

Had 2 custom blinds made for one of my condos. One set of rollers for my living room and one…read morevertical set for the balcony. Did the install myself in a matter of minutes and it both looks and fits perfectly. There was a minor imperfection with the vertical blinds that may have been damaged on transit - but have no fear. I called Kevin from Shade Works up and he had that set completely refit, remade and reshipped to my address. You can't stop things from happening even to the best companies, but you can make sure you buy from one that will do something about it. Cheers and big thank you to Kevin who helped me with my order. Will definitely buy from Shade Works again for all my future projects and properties.

We ordered fauxwood blinds for our Vancouver apartment and could not be happier. Kevin was able to…read morehelp us throughout the entire buying process, giving us advice along the way. The blinds arrived shortly after we ordered and were easy to install. I highly recommend Shade Works for anybody who is looking to buy blinds in Canada.

Sunshades Oakville on Speers Rd. constantly advertise 40 percent off. So I got a quote from them…read more Then I got another quote from Blind Advantage in Burlington at REGULAR price. Same product for Eclipse Shutters. Blind Advantage came in slightly cheaper even though they are at regular price. How can this be allowed to happen this false advertising?

I purchased my new drapery and blinds from Sunshade Blinds and was very happy with the level of…read morecustomer service. they made sure that I selected the right size for my windows and had a lot of choices in material and window coverings. They installed them for me and I was really happy with the results.

Having built a custom modern home we needed window coverings to match the look of great quality. It…read morewas really hard to find both aspects without forking over a fortune until we. We're referred to Finecraft. From the first moment we entered their showroom we felt we were in good hands. Beautiful products and great advice matched with great prices made this a no brainer. We had 3 large sliding doors from an all windows wall to cover, and about 15 windows to cover. Then Finecraft created some fabulous custom solutions to hide the mechanisms, and our provide privacy for our floor to ceiling windows while still allowing light. They spent hours working with us to design and measured EXACTLY to size and installation was perfect. I have referred many friends and clients to Finecraft. Everyone continues to thank me years after installation.

High end products for reasonable prices. A breeze to deal with and great customer service to top it…read moreoff! I would definitely use them again! Highly recommended Only wish I had more windows :).

We had a good experience with this shop. Manager gave good advices for choosing some suitable…read moremodels. Installation was smooth and the quality seems great. we love our curtains and our apartment is getting a lot nicer and more convenient with the product.

Smart Blinds were great overall. The service in store was excellent and Sam was very well informed…read moreof the products and was very respectful. He provided info on the most cost effective and high quality products. The prices included measurements and installation and were better priced by far with other blinds stores. I would recommend them to anyone. Thanks Smart Blinds

Rude owner/manager. Took an incorrect measurement and was unwilling to own the mistake. Do not…read morerecommend and will NEVER use them again.

I ordered a custom mirror with a silver frame and , installed in my living room . It looks…read morefantastic!!! I am most impressed with mirror and the installation too. Thanks George and Sam at Canada Glass and Mirror .

Terrible! Just terrible! I gave them a big order - 23 pieces to be exact - of mirror glass…read moremeasurements and I ordered them as basic as ever and they still got the order wrong!! They got HALF of the order wrong!! (The other half was in one size). Crazy thing is that I sent them The measurements in cm and inches! And I'm not talking about mm or cm bigger, I mean INCHES bigger!! That's a huge difference!! And a huge inconvenience!! I don't understand why the SPECIFIC measurements I ordered came all wrong! And to top it off, there reps had asked me why I did not measure each piece before using them?? How does this question even make sense?? It was a specific measurement ordered.. I should not have to!! I gave them the chance to fix the order - I reached out several times- But In nooo way were they interested in fixing there mistakes. Customer Service ZERO!! To add, there prices are no different than anywhere else, there location was just more convenient at that time, and I was going to refer a lot of clients to them ( I even filled out a business form to register with them) but they just ended up costing me more because I now had to fix there mistakes!! God forbid if you have an issue with your order, I've never seen such a lack in customer service support

There is no after sale service of this company. They got unprofessional installers, who installed…read morea front door with issues and were not able to fix, the door is not even installed straight and wrong measurements were taken as door had couple of inches gap on both sides. I have been getting cold drafts from multiple places that I can feel from two feet away, My hallway is cold and furnace fan runs often, what a waste of money. They will not reply to my text messages, or return my calls to resolve the issue. Funny when it says for other bad reviews that they take customer service seriously, they absolutely do not. Don't waste your money and go with a reputable company.

Great service and above all on time.Highly recommended store for glass showers in mississauga.read more