Khevin did an excellent job cleaning our air ducts and dryer vent! He was very professional and…read moreworked hard and fast to make our home so fresh and clean! Lowe's has one of the very best prices around for air duct cleaning and we couldn't be more pleased at the results! Highly recommend this company and Khevin!!

From the owner: Since 2013, Lowe's Air Duct Cleaning has been providing air duct and dryer vent cleaning throughout…read moreColumbus, Pataskala, Lancaster, OH, and the surrounding areas. Our services improve air quality, remove safety hazards, and keep your ductwork and vents free of obstructions. Each of our professional techs follows the same process and protocols, such as providing camera results, always cleaning up after the job, and following the National Air Duct Cleaners Association (NADCA) standards. We provide flat-rate pricing packages, have a 100% money back guarantee policy, and never include hidden fees. Ensure that your home is the healthy environment you want it to be and contact us today.

Very good experience, and Veteran discount! Pam in the…read moreoffice was very friendly and helpful!

First, I'm very happy with the actual vent cleaning service I received at my property, and office…read morestaff interaction was fine. I have a specific issue that I think any future customer should be aware of before agreeing to services. If you're going to use their services - and again, I was happy with the actual service - I strongly recommend you pay by cash or check. I had chosen to pay via credit card. Their credit card handling is ... not great. I expected the technician to use some kind of processor like a square reader, but the solution at the time was to call over to their office and read out my phone # and CVV to their office staff who would process the payment. That's not a great solution and borders on unacceptable in 2026. The office staff was not answering the phone at the time that my service was completed, so the technician told me that the office staff would reach out to me the next day, which from my perspective, no big deal. Ultimately I got in touch with the office staff and paid, via reading out my card # and cvv over the phone. Again, not great. A link to a payment website would do a lot to alleviate concerns. During this call I mentioned using an onsite reader or payment website as being far preferable to reading out a card # over the phone. Here's where things start to go very wrong. Later I spoke with the owner of the company who opened the phone call in an extremely aggressive manner, claiming that I had been mean to his staff and practically yelled at me because I was unwilling to pay by credit card. I was in fact at every point during this willing to pay by credit card. I do not want to get into a he said/they said re: whether or not I was mean to the office staff there. I definitely did unreservedly apologize on the phone to the owner for any negativity in my interaction with his staff. Whether or not I was actually mean is not important to the next point, and this is the important bit: The owner told me that "If I was so uncomfortable reading my card out over the phone, I could've written down my card # and given it to his guy". Now this, this is huuugely unacceptable. Anyone familiar with the standards around credit card number storage and transmission (PCI-DSS) should know that this is a big red flag. There are specific rules for storing credit card #s, and writing it down on an invoice and throwing it on the passenger seat while you drive to the next location is definitely NOT on the ok list. I really hope that the owner was just throwing out random ideas and that this doesn't reflect a common business practice. Certainly the technician did not offer this solution, as well he shouldn't given how problematic this is. I would also emphasize that practically by definition, this company doesn't just have your card # and cvv, they also have your full address (assuming you live at the location you got service at) and likely full legal name, so this is quite a bit worse than a company storing just your credit card #. Anyway, I myself will not be using their services again due to my extremely negative interaction with the owner. If you choose to use their service, please PLEASE use a check or cash, or at least verify that their card handling processes have improved since my date of service (March 2026).

Friendly and fast! Easy to schedule, and timely appointments. Clean job site left behind.read more

The problem turned out to have been caused by a recent outside paint job of my house. Karl had…read morequickly discovered that the outside dryer vent had been painted over. He managed to open up the vent and I haven't had an issue ever since. It was money well spent.

Overall the team did a fine job cleaning my furniture. They were able to accommodate my schedule…read morewell (though I was pretty flexible). They called early to see if I was able to start earlier than discussed and that was okay, but don't know if that could have been a problem if I wasn't there. My house was respected and they didn't leave any messes that I had to deal with so that's good. I would use them again & would recommend them for basic jobs. The price seemed reasonable. I didn't really expect to be asked to tip and that wasn't what I had expected in the quote but overall they deserved it. A hard working team that seemed to want me to be satisfied. Thanks!!

Showed up on time. Very fair and easy to deal with. Quick and professional. Would use again in a…read moreheart beat.

I've recently had my 3rd great experience with this small company. Once again they have saved me…read moreLOTS of money and gave me peace of mind. They are quick to reply & lyk when they're on the way. They (TJ was the tech on this visit) did a professional job assessing & pricing the repair. It's always a reasonable price. the 1st time I used them, they weren't gonna charge me anything so I gave them a $50 tip...cuz that would have been the minimal "trip charge" from any other company. I will always go to them first!

The guy came and immediately wanted to cut a hole in my ductwork. I refused. He spent the next 12…read moreminutes "cleaning" the ducts with what looked like a garden hose. I have a 2 story 2,000 sq ft home. Then he said he was done and charged over $100. Here it is 8 days later and there is dirt coming from my registers. I DO NOT RECOMMEND this business!!

The guys did a wonderful job will be calling them back thans for the great wook and i will be…read moretelling friends and family

I had an emergency gas leak that required a gas line repair, and it was honestly one of the…read morescariest and most nerve-wracking situations I've dealt with especially since it happened in the middle of freezing temperatures in January here in Ohio. We were without gas, heat, and warm water for the entire weekend, which made an already stressful situation even more frustrating and time-consuming. From the moment I called Five Star Home Services, I was met with urgency and care. The employee I spoke with over the phone immediately understood the seriousness of the situation and pushed me to the front of the line to ensure a technician arrived as quickly as possible. That alone brought a huge sense of relief during a very overwhelming moment. Austin arrived and was absolutely exceptional. He calmly assessed the situation, clearly explained my options, and worked diligently throughout the entire day to try to remedy the issue. When he realized the repair couldn't be fully completed on his own, he didn't hesitate to call for backup so additional help arrived to assist, and together they fully resolved the problem. As a single woman dealing with a major home repair, I was admittedly concerned about the possibility of being taken advantage of. That was absolutely not the case here. Everyone I interacted with was knowledgeable, sincere, and genuinely focused on finding the best and most appropriate solution and not the most expensive one. Austin remained professional, patient, and empathetic throughout the entire process, which made a stressful situation far more manageable. I highly recommend Five Star Home Services and would strongly encourage others to use their services. This team showed urgency, integrity, and true professionalism when it mattered most

I am writing this review to warn potential customers about Five Star Home Services severe lack of…read morequality control, proper technician training, and poor management dispatch practices. A technician from Five Star was called by my neighbor to address a drainage backup on shared piping in our building. Before starting, the technician explicitly acknowledged that using a stiff cable could break the pipe and that a flexible cable should be used instead. Despite this, he ran the drain snake in the wrong direction--into my adjacent unit, where there was nothing more than a slow drain--and proceeded to break my pipe under my sink. Rather than escalating the mistake to a senior supervisor, the technician attempted a temporary fix using parts purchased from Home Depot. He installed the replacement improperly and left my unit with an active leak that did not exist before he arrived. To make matters worse, the original drainage issue on my neighbor's side remained completely unresolved. When the company was notified that their technician had caused property damage, leaks on both sides of the shared wall and failed to solve the initial problem, Five Star's dispatch made the baffling decision to send the exact same technician back to the job site a second time. Sending a technician who clearly lacked the expertise for this type of repair--not once, but twice--demonstrates a concerning disregard for workmanship, customer safety, and property protection. Leaving a homeowner with an active plumbing leak caused by your own staff is unacceptable. I strongly advise against hiring Five Star Home Services for any complex or shared plumbing issues.

We were connected to Campbell Restoration by USAA when we had some flooding in our home. They did…read moresuch a good job working with us on the restoration that we partnered with them to do some additional renovations. On the restoration side, Aarion was so responsive, helpful, and thoughtful. On the construction side, we were delighted to work with Rob, Nolan, and their crew. Our new kitchen is gorgeous, and the craftsmanship is top notch. Their hard work and customer service focus made what would have otherwise been a terrible experience into a great one. We hope we never have another house disaster, but we would definitely be delighted to work with this group again.

We have been very pleased with the quality of the workmanship, quick and ongoing communication and…read morethe personable employees. Shout out especially to Karen in the office and Aarion and Kyle who came to our home. And, of course, we appreciate Brian who got the ball rolling for us.