Nick came out on time. Professional work and results! I highly recommend these folks. We have used Stanley Steemer for decades and they have never failed us.....even here in Central Oregon! See for Yourself. Give them a call today! read more

I recommend Stanley Steemer. In the midst of our family moving out of state from a house rental in Bend, there were some mix ups in communications between owner, SS and us. SS owner went out his way to rectify the situation, even to the extent of taking a loss on the job completed. True customer service. read more

We recently purchased a home. The sellers had two Lab's and our first request was for the carpets to be cleaned. The sellers contacted Stanley steamers. The sellers moved out, to the east coast prior to our closing, so they were not in town to see if the carpets were cleaned. First, when we started to move in, the first thing we noticed was that the house smelled like dogs and urine. Disgusting! Second, there were no carpet cleaning track lines. I have had dozens of houses cleaned and I have never seen a house that did not have distinct track lines. Thrid, my daughter was sitting on the floor in her room and got up and was covered in hair. Fourth, there were multiple yellow spots throughout the house that had a urine smell. Fifth, there was a fresh ink spot on the carpet. We know it was fresh because my wife touched it and she had ink on her finger. It was not smudged which means no water had ever touched it. My guess is that they vacuumed the carpet and thought they could get away with not cleaning because the owners had already left town. The former owners got ripped off for almost $400 and now we are having to have carpets cleaned AGAIN. The receipt says that this job was done by Carey and Andrew. Make sure you don't get them. This is not a reputable company. Buyer beware if you use them. Would have given this company zero stars if I could. read more

Stanley Steemer connected to a disabled faucet without consulting us. There was no handle on the faucet because it was broken. Another faucet was available about 40 ft. away. Later they informed me the primary/master bath was flooded. This has caused between $8-10 thousand dollars of damage. The entire bathroom must be renovated. The manager says they are not responsible. I no longer recommend Stanley Steemer. read more

Quoted $198 on the computer, they informed me when they got here our living room and bedroom were 2 rooms each instead of 1 each!! My daughter over heard them talking about if they keep charging like this they will be able to buy a new car!! House stinks now and they left half the living room furniture in our dining room. Oh and did I mention......it cost $470 and they were literally here for less then an hour. Wont be using again read more

I only gave two stars since the guys were so nice, the actual cleaning rated a one Star. We had two rooms, a chair and stairs "cleaned". We pointed out some food stain in the den for special attention. We called them back the following day, area was still stiff with some food residue. It was not pretreated initially they admitted. They also needed to do some additional cleaning on the chair. Today, a week later, I vacuumed the stairs and noticed dirt on the edges of the steps that they just "cleaned". Disgusted with needing to call them back a second time, we cleaned them with the spot remover they sold us on the first day. A bottle of spot remover cleaned spots that a truck full of vacuuming equipment couldn't clean, something is wrong. We've used Stanley Streamer a number of times, not again after waisting $250 and lots of frustration See Less read more

The truck showed up at 12:05 and I was writing the check at 12:35 Jacob and Omar did not spend the time to clean my carpets properly! Furthermore they had checked off boxes on the form saying they had done things that they did not do. Very disappointed with the quality of work from Stanley Steemer for the price they charged. Would not use again. JG La Pine 97739 read more

So impressed with the high quality carpet and upholstery cleaning we had today. Casey and Andrew were professional, thorough, and exceeded my expectations. I highly recommend them with no reservation whatsoever. read more

Stanley Steemer - Again, we had Stanley Steamer clean our carpets after fostering a puppy. - Carpet Cleaning Near Me - Redmond, Oregon

I wanted to say what a great job Dillon and Cody did cleaning my sons house! The stains seemed impossible to clean, low and behold they worked very hard to achieve such awesome results! Thank you guys , you were very courteous and very professional! I will definitely recommend you to my friends! Cheryl read more

Travis and his partner (Ben?) did a great job and were very courteous. I was almost ready to replace my wool area rugs and 10 yr old furniture but the cleaning restored the bright colors to almost new and will extend their life for several more years. I'll be a yearly customer from now on. read more

Andrew and Travis cleaned my carpets today. They were on time, friendly, courteous and knowledgeable, and I'm very pleased with the results! read more

Sooooo....Mom gets a call...'My company will come clean one room for you FREE'! Ok guys...When it sounds too good to be true....Yeah..so after moving furniture and piling the spare bedroom with everything...They don't show! Don't return Mom's call either. Ad comes on TV-Stanley Steemer. We make an appointment...first possible day is Sunday.. Ok..we'll suck it up for 3 more days. Guess who didn't show up this morning!? You got it! Stanley Steemer. I'm soooo done! Off to Lowe's and rented a Cleaner.. Works great.. 1/2 done! Can't wait till the Stanley manager calls back in "24 to "48 hours! Seriously.. A big company like that? Shame! read more

Best experience I have ever had with carpet cleaning. I have used Stanley Steemer in Eugene and this was a step up. My experience in Eugene was good but this was even better. Erik (owner) had perfect communication and was professional from start to finish. His team cleaned the carpet to original state and gave great info to deal with issues moving forward. Erik also gave me some spot cleaner that came with the overall cleaning. Erik has earned a lifetime customer. Thank you for doing an impeccable job! read more

I think they did a great job on our carpet. However, I found a few spots when they were done and asked them to get them off; if I hadn't checked closely they probably would have left them. The one spot was from gum and they did have to use extra stuff but I insisted and they got the spot out. They were friendly and professional. I recommend them! Carpet dried quickly too and we were able to walk on it when they were done, and our cat and dog had no side effects. read more

I had an amazing experience with Stanley Steamer. The two young men who came to clean my carpets were so friendly! They did an excellent job & finished so fast! I will definitely be having it done again. :) read more

VERT Fast, VERY friendly, VERY efficient, and arrived early. Will use them again for sure!!

Travis did an awesome job. Very helpful. Exactly what was quoted. Would highly recommend.

Just had Chris and Jacob clean most of my carpets and a chair. They were professional and personable. The house looks great! Great value, I will use them again. read more

Friendly, accessible, easy to communiate and schedule with. SS did an excellent job cleaning my carpets. I have an indoor out door dog ams a beige carpet that was so filthy from the winter that it looked like I might have to replace it. Stanley Steamers as their thing... I was impressed. Mt carpet looks Lome new. Completely with it! Thanks Stanley Steamers! read more

Wow-these guys were fantastic! Not only did they do a superior job on my carpets, they were both very profrofessional, friendly and complete gentelmen! My carpets looked brand new when they were done and they took extra care in all the tough spots and beleive me there were some tough high traffic spots!!! They were a pleasure and I highly recommend their carpet cleaning service. read more

These guys were super fabulous. They even came back to make sure the job was complete and thorough. Friendly, neat, timely, thorough, and a fair price. Highly recommend. Erik's the owner - great guy. read more

I can't say enough good things, we bought a house that had severe staining all through-out the house, pet odors and what used to.be white carpets were brown, we got our entire house cleaned and couldn't be happier, the carpets look beautiful and white now, the house looks brand new, the odors are no longer there and they truly stand behind what they do, they worked so hard and it really showed in the final result, I can't recommend them enough. read more

They arrived on time, which was good. There were two guys. One did all the work, the other talked to me pretty much the whole time. I'm not even sure why he was there. That day was his birthday and he told me how at midnight he went to a liquor store to buy his first beer (I don't think this was his first; maybe buying it legally was his first). The other guy said he came in dragging that morning. I'm thinking, 'Why are they telling me all this?' The first guy just wouldn't stop talking. I just wanted them to do the job and leave. I know a lot more about that guy than I ever cared to know. I doubt we'll use them again. read more

What a great job! They called a half hour before they arrived (my request). They are neat, clean, well dressed, presentable, polite, on time, professional, knowledgeable, what more can I say. I will definitely use them again. read more