sts always has the smoothest and most efficient repairs whenever i've visited. the customer…read moreservice is great and the prices are always very fair! highly recommend going, probably the best electronic repair in the area.

I took my iPad to STS Repair not too hopeful it could be repaired. It was totally dead after an…read moreover seas flight. ...but! They were able to fix it! wow! Saved me a ton of money compared to investing in a new one. Thank you STS!!

They charged me $95 to fix a fan issue. Then, once it was replaced, my computer no longer worked…read moreunless plugged into a wall charger. They refused to look at their mistake without charging me $80. The staff is short and rude to you over the phone and in person. For this to be a small business, they should treat customers better because we all can find better options. DO NOT take your business here unless you want to be overcharged and frustrated.

My PC computer screen was broken. It cost around $115 to replace, which is reasonable. It took a…read morecouple days for the screen to be shipped to the location. They said it would be ready for pickup in about a week. I took one star off because they didn't call to say it was ready to be picked up. I waited longer and then called, and they said it had been ready for a while. I recommend they call to let people know it's ready. Some people especially rely on electronics for work or school. If it's an Apple screen, there's a greater chance it'll be in stock and can replace the same day. There are a lot of different kinds of PCs, so they might have to ship them in from another location. Overall, I would come here again. The price is reasonable and the screen was properly replaced.

Was good service quality of one of the phones fixed was great fast and affordable cheap…read moreother places cost over 100+ for trashy screens

From the owner: We provide fast, reliable device repairs with transparent pricing, customer-focused service, and…read moreeasy online booking.

I had a problem with my locked phone and they investigated free of charge and found a reason that I…read morehad no idea it can exist - namely large eBay resellers selling phones locked to T-Mobile which cannot be unlocked no matter what because they carry outstanding unpaid loan taken out by the original owner.

Took my laptop there. I knew it needed a new charging port, and it was overheating. Charged me…read more$284 to change a charging port and clean it. Still overheats. Very disappointed. Do not recommend.

Does not know how to repair phones. Ruined my front screen on my iPhone 7 then ruined the back…read moreglass completely on my wife's IPHONE 8 plus. He had absolutely no idea how to repair the 8 as much as he said he did. After waiting an entire day for the fix the new back glass didn't fit and it was basically GLUED to the phone. Needless to say it cracked again the next morning since it didn't fit to begin with and it is now just falling apart. We will NEVER be back.

I highly recommend them to anyone! I have had Iphones, IPads and MacBook Pro repaired by them…read more Everything from broken screen, batteries, trackpad, to speakers..and more. Excellent service..and good communications. I found there prices to be very reasonable and the turnover of my electronics quick. I can't say enough good about them..everything from customer service to pricing. Hope them huge success!

never shop at best buy the people are so rude and never buy a tv there they will never be getting…read moremy business ever again the higher manager was a total karen as a customer we have to do without a tv now cause they woudlnt give us a new tv dont shop there unless you want bad service

Best Buy is on trend with other big name companies, making sure their stores are centered around…read moresales and their phone customer service is focused on on very little else. Follow-through and service and quality and all that-- who needs it, right? So just be warned that if anything goes wrong, you cannot get in touch with this store. Or any actual Best Buy store. The Best Buy central service line is all you'll get. And as they explained many times, they are not allowed to call the stores. As the other review indicates, they will often not be able to locate your "account." Make sure you differentiate what kind of account it is... repairs, replacements, third party alliances, whatever... exact wording matters. My issue was an iPhone replacement. And even when they find your account, unless the solution fits within their narrow parameters of fixing it, good luck chuck. The store was a little iffy itself. The guy was immediately defensive as I said Apple sent me to them for a replacement, offering sort of pre-excuses about why that wouldn't work out. Like, he could have said, ok, let me see what I can do for you. But nope. Anyways, after a lot of pulling of hen's teeth, I forgot to ask if it could be shipped. If you try to go online to change that up, please be aware you have to do that within like, immediately lol. I forget if it is two hours or two days or what. I was wiped out from talking to T-Mobile then Assurant then AppleCare+ on the phone for hours then driving an hour to the store to try to get a same-day replacement... and since you can only call the central line, can't call ahead to see if it will all go right... gotta just take that gamble. Apple Store itself was twice as far away and my gamey leg would NOT drive that far. Anyways. Got to be more careful if you are dealing with these places now. They care about them and not about you. Giving them an extra star for sheer balls.