Beware of the loyalty program. Staples dropped 21109 of my points. When I called customer service to discuss, I was told the points must have expired. I told them I doubt that was the issue because I was totally removed from the loyalty program and had to add the program back. We found that out because my latest purchase was not showing in my account and I asked where those points were. Expiring points should not kick a person out of the program. After this, I was given the standard response of: "There is nothing else I can do". Well, there is something else I can do... buy all my office's supplies from another retailer. read more

Store is trashed. Garbage on the floors, shelves are empty with cases of items left on the floor to dig through. Mismanaged or closing soon read more

Staples - find what you need in the boxes - Shipping Centers Near Me - Greenville, South Carolina

Just drop by the store on Saturday afternoon to try and resolve a printing issue I was having. Olivia was behind the print counter, staying quite busy, but, took time to stop over and speak to me and help me with my lead. She took care of everything that I had going on and was super helpful. She is the perfect associate to have in charge of that area while you're lucky enough to have her. Great job to Staples management and the professionalism. Olivia took today and helping me with all my needs! Bravo. read more

Staples - Olivia, the five star associate! - Shipping Centers Near Me - Greenville, South Carolina

This store is trashed. So many items remain unstocked, there's opened items on the floor, despite having several people working the place is just a mess. I'd recommend going to Walmart the same items are 25% cheaper. I don't want this review to reflect the services offered though because I haven't used them, but the stocking here is bad. read more

First, I went to Staples in Greer to order an embosser and stamp, but was told "our machine is broken and we've had a work order in for a month. Try Pleasantburg." Went to Pleasantburg, no other customers in Printing Services line, so I was encouraged, and she asked what I needed, which I explained. Her: "It will be a couple minutes before I can help you." Me: "That's fine, Greer couldn't help me at all. Her: "That's funny. We only order those items." Me: "But if you don't have time to help me, I can go somewhere else." Her: "No, but it will be a couple minutes. Me: Waits a "couple minutes," while she never moves from her stool, still with no other customers, and I'm starting to get a sinking feeling about this transaction based on putting a customer, STANDING THERE, second to computer work. She might still be on that stool. I don't know. So, I walked out and drove to Office Depot, where the Print Service attendant was exceptionally helpful, polite, knowledgable, and fast. He told me he often gets dissatisfied Staples customers in. Guess where I'll go from now on? read more

This place has not enough people working to provide good service in the printing area. Most if the time it has a line that is too long. Last visit there the young man working lost my son's craft he made that I left to get laminated. That cannot be reproduced. I left it for 2 days and during that time it didn't get laminated and was lost. I'm not sure what is wrong with all the stores in the area of that strip along with the Petco having such issues. read more

This Staples branch is hopeless. Never any help. And always rude. Can't say enough bad stuff about this branch. And the Manager Shane could care less. read more

Staples - Two employee chatting about the weather. - Shipping Centers Near Me - Greenville, South Carolina

I had quite a few items I needed printed, I called and got a quote . The quote was much , much lower than expected. Too good to be true ? Absolutely! When I got there in person a sweet, although very busy lady helped me . I honestly thought the quoted price was too low, so I wasn't upset . It's much better to get a price online or go in . My only frustration was the business center definitely needs more help ! One person can only do so much. Very happy with my finished product. If you can give them more time the price drops . I also saved an additional 20 percent thanks to me RetailMeNot coupon. read more

The copy and print center at Staples is an absolute joke. I've been in business for more than a year now and have tried to have various materials printed here more than a dozen times. Every single time, something is not done correctly, whether it's the quality, the timing, or the amount ordered. read more

I have never had a problem with the employees. Staples usually has what I need, and the store is always clean. The prices are high, but they have no control over that. That would be corporate, so over all, this is a good store to go when you need office stuff. read more

I frequently use Staples' print services and I always have a perfect experience. They do a great job and everyone is always professional and helpful. The rates are great and I'll continue to use Staples until something changes. Thanks guys. read more

Don't go to their copy and print center. I've use them and other people I know have used them numerous times. They sent the wrong stuff I needed. You better check and double check and triple check. And they never get things right. Your private document gets sent to different people who are complete strangers!! Yelp, can I give them a zero please? read more

The reason I am writing this review is because I am very happy with this current staples and one of its managers.. (I cannot remember if it was the GM who helped me or another manager). Anyway I had aproblem with my printer las year that i had bought through staples.com and well i spoke to the hp's representative about the warranty. Honestly HP did a horrible job (hung up on me twice and had really bad, clueless customer service) and well me being a college student who needs a printer quite often, Hp did not help me at all. At this point is where staples jumped in and helped me out. I went to the nearest staples and tried to see if there was anything that could be done (it was finals week i was stressed and needed a printer ASAP) and eas even willing to purchase a new printer. The manger who yook care of me seemed pretty hesitant at first (i dont blame him, there are a lot of idiots out there who want to scam) but after knowing the whole issue, he offered me a similar replacement. He was very nice and understanding, despite the fact that I was very upset. I really do thank him for helping me out. I am now very happy with this staples. I know I will be going there often. read more