Does anyone even work there? dude handling returns had plenty of time in line to decide to put all my stuff back and go to offie depot read more

The employees at this staples are extremely rude and not helpful at all. I walk in doing amazing returns, didn't see the sign, guy tells me WHERE ARE YOU GOING ??? I said Amazon return he said read the sign, so I turn around looking he says again WHERE ARE YOU GOINGGG??? I'm SO SORRY I DIDNT SEE THE SIGN. Chill Then I get in line employee helping me was slow, no worries, not in a rush. I get told to put one of my boxes in the UPS.... Again idfk where that is so the woman tells me go to Ron. I go to Ron, and seems like buddy is having a bad day?? Or maybe it's everyone worker in the store. Ron in the back is an asshole. I simply asked if I do the UPS with him, he says, I can't help you, I can't help you, it's not back here, I do UPS but I can't help you. I said well the person told me to come here, he said u missed the big sign that says Amazon returns. I said I was just in the line.. he says I can't help you. WTF!!!!?????? Why are you all so weird???????? If a customer is confused about something you should be there to help them not brush them off like they are burdening you. I WAS BEING NICE. Horrible experience 0/10. I hope I never have to go there again. read more

I entered the store not one customer in it. The man at the front desk if I needed help and I said yes I wanted a color photo copy on heavy paper and he directed me to the self service area. The man there saw me coming I went directly to him and he seeing me immediately walked away into the back room. I waited and then with no show I went back to the front that man then went to Ron at self service and asked him to help. He said I just clocked out and to come back tomorrow. I said great effort walked out drove 2 miles to Office Max the store was full of customer the man at the self service desk came right to me and asked what I needed and he immediately copied my paper on heavy paper and didn't charge me. The drive and coping to less then the time I waited at Staples for help. Way to go Ron, no wonder the Staples had zero customers and Office Max was busy... Enough said. Mike B. read more

Worst customer service I have ever seen. 4 staff people in store, 3 customers total and they won't help with questions regarding a shredder I wanted to purchase. I will take my business elsewhere & no not using Staples online either...done with Staples all together! I won't be purchasing printer ink monthly, copier, shredder, other equipment, paper, pens, nor anything else from them ever again. read more

Today I had the pleasure of the Staples on US 1 in Jupiter. I asked a gentleman named Ron to help me to do some to me complicated work to file my tax return. He was extremely helpful in not only explaining what I needed to do but took the time to walk me through step by step. He was training another young man at the time but multi tasked and made sure that everything I needed to do got done through the long process including sending it by courier for me. He made my day and a large thank you to Ron and Staples. Gary Garbers read more

Worst customer service ever. I had just printed a bunch of pages and wanted to get them bound into some kind of booklet. So I approached the counter where they do such things and began to ask some questions I had. I was speaking with Ron M., Print & Marketing Supervisor. The basic problem was he didn't listen to anything or anyone, which made it impossible to get the answers I needed to the questions I had. After I finally got the binding I was looking for he informed me that I had to give them my phone number or he wouldn't ring it up, which I refused to do. Eventually I asked to speak with the manager on duty, Michael (who by the way refused to give me a business card or his last initial). He informed that it was Staples' policy to not make such a sale to anyone who refused to disclose such personal information. I asked what about the people who don't have phones or don't want to disclose that information. His response was he said everyone had phones, and then he told Ron to ring it up, and he demanded that I leave. They made a real dynamic duo - the incompetent Ron and the ultimately rude Michael. You would think for the prices they charge they might focus a little more on customer service. read more

They're 2 for 2 now. Very pleased with the whole process. Website was easy to use, quickly found what I needed without having to leave the house ... It was here before I knew it... and a couple items were on sale! read more

Very nice and patient man named German who helped put my new gaming chair into the car. Very pleasant experience. Clean store and found everything I needed. read more

I called the store to see if they had a paper cutter I could use. They said they did, and it cost $5 per cut! Totally ridiculous. I bought a paper cutter from Amazon for $25. read more

You know this is really the best place to go if you need any office supplies. Despite what the name says they sell more than just staples. Pretty much anything and everything I need for my office at work my office at home is found at this store. Link is always the worst pocket killer I always have to take out a loan in order to purchase tank for my LaserJet printer. But if you sign up on their mailing list and get the points you can accumulate enough to where it's not so crippling on the wallet. read more

In a time crunch for a big print job Nikki saved the day! Friendly, competent, and a sense of urgency is what I needed and that's what I found at staples printing center. Thank you for your help! read more