Went in to have my 2000 dollar gaming laptop debugged because it was using almost %100 CPU which…read moremade it impossible to run games with good graphics. They couldn't figure out how to fix my computer, so they downloaded MSI afterburner which fried my computer after gaming on it for 2 hours after I got it back. They didn't put in the receipt that they downloaded an overclocking software on my computer and charged me 145 dollars for downloading a free software which fried my CPU and motherboard. Do not risk having things repaired here.

Not only did they fix my laptop quickly, it didn't cost a fortune! They have been in business for…read morethirty years! Very trustworthy and knowledgeable!

My rating is 2.5 stars, but I am rounding up…read more I visit Staples often. I decided to give this one a try. I was in the calligraphy aisle when a staff member said something to me, which made to focus my attention away from the pens and turn to him. He waved at me, and continued to walk over and ask if I needed any help. I politely said that I didn't and thanked him. He walked away. This store is nicely organized and bright. There are also washrooms in the back left corner when you are entering the store. I didn't find anything that I needed, as I had just visited my local Staples late last week. As I was leaving the store, the same sales guy turned around from talking to his colleague and asked if there was anything he could help me with. Look, I'm leaving. That action should say something. Some customers actually like to shop in peace. Chill, buddy! (163)

Just amazing customer service the young lady working the Fed ex counter was kind understanding…read morepatient thorough I even called later because I thought I had made a mistake and she triple checked it for me no complaints no sigh nothing just complete professionalism I am so Utterlyimpressed . All employees in the store if you're also wearing mass I saw people sanitizer hands multiple times everyone seem to be happy and even though they had masks on they all seem to be smiling they were working as a true team and I think each and everyone of them deserves a raise I'm possibly a Christmas present

I have been a customer of Focus Computers right from the time they first opened up for business…read more They have always been exceptionally helpful and always answered my questions, some they probably thought are border line stupid, and were consistently polite and great to work with the customer to solve their problems. I personally would not consider going to anyone else for all of my computer needs and questions. Regards Brian W.

This place is sketchy and overpriced. I bought a micro usb cable and it broke in a week. Don't come…read morehere if your looking to buy something for good price.

BEWARE - Poor customer service and dishonesty…read more We bought an LG refrigerator from Canadian Discount Appliances, 808 Courtland Ave E, Kitchener, on January 26. About an hour later, we called to request a refund after finding a better option at Costco with free delivery. The store said a full refund was not possible because delivery was already scheduled, but they agreed to refund $50 back to my Mastercard to match Costco's free delivery. Delivery was scheduled for the next day between 8-11am, and we specifically requested a 15-minute call before arrival, which was agreed to. No one called. At 2pm, we were told deliveries were delayed. Around 4:30pm, the delivery driver called yelling, screaming, claiming we didn't open the door--despite never calling ahead. His behavior toward my husband was rude and unprofessional. As of February 6, the promised $50 refund back to my Mastercard was still not issued. When we called the store, the manager was hostile, made false accusations, refused to listen, and hung up. The store manager made statements that were untrue to justify refusing the $50 refund. Very disappointing experience. Poor communication, unprofessional conduct, and unresolved refund. Save yourself the headache and shop at a reputable big-box store instead.

Our washer quit yesterday, so within a few hours we were selecting a replacement we knew we would…read morebe happy with. Service from the minute we walked in the door, through to delivery to our house this afternoon was excellent, including interpersonal skills.