We are so pleased with the entire process. They were fast to respond to my initial inquiry, and…read morecommunicated promptly with thorough answers to my many questions. They schedule an initial appointment in a timely manner, showed up on time, and were quick with their measuring. The quote came the same day, as promised. The pricing was great, so we moved forward. They showed up on time with all necessary equipment, and they busted their butts in crazy LV heat. They did a great job with the installation, shaping the grass around two trees, and being careful with underground sprinkler pipes. We definitely recommend Synthetic Lawns of Las Vegas!

Sadly, I'm very disappointed with my experience dealing with Synthetic Lawns of Las Vegas,…read morespecifically with their representative Patrick. After our initial conversation, I was hopeful and excited to build a relationship with SL of LV after reaching out multiple times, I didn't get any return call. I continued to reach, left messages, and even waited days hoping for a simple follow-up -- nothing. It's incredibly frustrating to be ignored, especially when you're trying to give a company your business. I expected at least the courtesy of a response. This kind of lack of communication shows poor customer care and zero follow-through. Sadly, I am forced to take my business elsewhere.

They are no longer in business. They do great work so it's sad they are no longer open for business.read more

After 5 quotes for artificial turf for our front yard went decided to go with Omar. Our decision…read morewas based on his cost and mostly after talking to him and getting thorough explanations for our questions. After meeting him I was really impressed. He is a hard worker and really cares about his customers which is commodity few have anymore. My wife and I are very pleased with him and his crew. Will recommend to our friends for sure.... May 2, 2019 Thank you Omar The Skaro's Washington, Ut

Wonderful experience. Very quick, thorough, and great quality product used. Sort of no frills, but…read morewho cares when you get an after product that elevates your home into something so beautiful. We appreciate Rob and Kimmy for everything and if we ever need anything more in the future, we know who to call. Want to boost your home immediately? Give them a holler. Need to do it in waves or work something out? They're more than willing to find a way to make things work. Keep doing what you're doing!

5stars when they installed my front yard 4y ago. Still 5stars when I hired them to install grass to…read moremy backyard completing my serenity vision. Erasmus and team arrived on schedule through the prep and install days keeping caution to not damage the plants. Professional and pleasant Kimmy scheduled the team and communicated the workorder. Rob/zbestturf offered the best deal on plush grass and overall project. Best team , best turf, best price at Z Best Turf!!

Rock and Block started our job on June 29th and it was finished July 3. When they were finished…read morewith the job they were to move our 2 sheds onto the pavers. I am still waiting for that to happen. It keeps getting pushed back. It is the weather or we live too far out. We did not live too far out when they took the job. The last I was told is they will be out Monday, July 27. My items have been sitting on my deck for 3 weeks now. I would like to enjoy my new back yard. Brandon, the salesman, was great. The workers did a good job, and the job supervisor was nice. We had another estimate and we went with Rock and Block because we felt we were getting more for our money. I just want my job completed. I do not understand why it is taking so long to finish it.

From start to finish, Rock n Block maintained professionalism and great customer service.read more

I had a great experience with Us Turf. They were honest from the start, which I really appreciated,…read moreand they moved fast without cutting any corners. The service was solid, and the artificial turf looked amazing--totally exceeded my expectations and held up beautifully. What stood out to me were the following: Premium yet budget-friendly turf options. They offered upscale, durable artificial turf that stays looking sharp year-round, but at a price that was very competitive and easy on the wallet. Professional install. Oscar led the install team, Dale kept the project moving smoothly as the project manager, and Martin was our sales guy who got everything set up with us. The crew did careful groundwork, clean seams, and seamless irrigation integration to keep everything looking natural and neat plus lighting. Putting in bay trees, Little Ollie's, and rocks. Tasteful landscaping accents with bay trees, Little Ollie's, and rock features to elevate the space without breaking the bank. Low maintenance & longevity. Strong warranty on the turf, plus practical care tips they shared. Attention to detail: Lines and corners were treated with care, delivering a really great finish. If you want a high-end-looking outdoor space with budget-friendly, competitive pricing and people that are professional, Us Turf is the place to go. Highly recommended!

Martin completed our initial estimate, and at first the communication was great. Unfortunately,…read moreafter that, things started going downhill. It's disappointing because I really wanted to love this company, but the entire experience has been filled with frustrations, constant follow-ups, and having to ask why things weren't getting done. On the first day of the project, the crew arrived and began measuring the area. They knocked on my door because they wanted to confirm some measurements. When I went outside, they explained that the measurements Martin had provided seemed off and that the border where the plants were supposed to go was much wider than expected. I agreed and told them that wasn't what Martin and I had discussed. I immediately called Martin and explained that the measurements were incorrect and did not match the design photo I had been shown. He told me he had used Google Maps for measurements and that sometimes it's not accurate. I was shocked because I specifically thought he had physically measured the area himself. He then informed me that additional materials would be needed, resulting in an extra cost of approximately $1,900 for more pavers and artificial grass. I explained that this was not my mistake and that it was his responsibility to ensure the measurements were accurate. I had asked multiple times if the quoted amount was final because one of my biggest concerns was avoiding a seam in the artificial grass. While he ultimately corrected the issue without charging me the additional amount, I still ended up with a visible seam running through the grass. Which I'm not happy about still. We also added a raised seating area with lighting. After installation, the area had a significant slope that was very noticeable. When I brought it to their attention, they explained that some slope was necessary for water runoff. However, this wasn't a slight slope it looked more like a sunken area on one side of the square. They eventually came back and corrected it. The pavers have also been an ongoing issue. They were uneven and not properly leveled. The company has returned twice to address the problem. While there has been some improvement, it still isn't what I would consider acceptable, and the unevenness remains noticeable. The plants they installed also began drying out. They had to return twice to address that issue as well, but only after delays and on their own schedule. Currently, I still have cracked pavers, chipped pieces, and stained pavers that need to be replaced. I am still waiting for a response regarding these issues. Once again, everything seems to be handled at their convenience rather than with urgency or concern for customer satisfaction. My overall impression is that once the company secures the job, customer service significantly declines. The quality issues, lack of communication, repeated repairs, and delays have made what should have been an exciting project into a frustrating experience. As a customer who invested a significant amount of money, I expected better workmanship, accountability, and follow-through.

Highly Recommend Pure Turf USA. They are professional, reasonable and deliver excellent outcomes…read more We had our front yard, court yard and backyard redone. We had to resurface our pool deck along with expanding the footprint, installed pavers to the courtyard and added turf to the front yard. We purchased our own plants but they dug all holes, planted and did all new drip systems. Kevin was incredibly helpful in that I had done AI designs of what I wanted and he created the plan to make it happen. Cheers to the amazing hard workers who endured terrible hot heat but continued to work with a smile. We offered water and food as I believe in taking care of those who help you. Plus they appreciated it. Lester was the supervisor of the team and got the job done. My only suggestion is for corp/management- Create a position Concierge liaison- a Individual who communicates to the home owners on all job sites in the morning by text of when to expect the crew and what part of the project is going to be worked on. Lastly provide easy ups for your crew as these working conditions are difficult. I love the outcome of the job and would highly recommend Pure Turf USA.

Shlomi, what started out as a gift for my family and should have only taken a week or so has turned…read moreinto this long, drawn out, unfortunate thing lasting months. First, I live and work minutes away from my daughter, son in law, and grandchildren, and my residence was not questioned when you accepted my money without having met me in person. The sunken, unleveled area near the patio was sunken prior to the children playing there with water, which was brought to your attention immediately by me, and remains sunken. The children were playing on the artificial turf after installation, not during, and also when your crews would come for repairs, always unannounced, whenever they could fit in the time, because new business was prioritized first, according to your employees. My daughter would move toys, including their inflatable pool which was destroyed by cement thrown into it by your workers. The ineffective drainage by the patio was replaced, without a change order, by the structurally impaired lateral drain after I simply asked your professional if it was a possibility. You did us no favor by installing additional drainage that you stated "will help significantly during the winter season", but which we never wanted, never asked for, never saw a change order for, and I supposedly refused to pay for, which is false and libelous. The poorly placed drain at the back of the wall that you speak of was never meant to be located there and was removed because it didn't connect to any discharge or overflow line. The artificial turf, with holes cut in it to fit drain covers in that location, was laid back down and patched up. I cannot accept a repair method that leaves brand new artificial turf with a patched or piece meal finish, particularly to fix an error made by your team. One item I have complained about since the beginning is the safety concerns with the unfastened down and lifting turf which has never been addressed by anyone on your team. And you're saying this is the best you can do.

This company is top notch! Pricing was lower than other companies in town with high quality turf…read more We had 2 areas in our backyard that needed turf. Jose's crew leveled our yard, added over 30 plants with new drips, and installed 2 areas of turf in just 3 days! These guys work hard in brutally hot weather. The design down to the install was so easy! I will use them again when we decide to redo our front yard. Do not hesitate to call this company. You will not be disappointed!

I was looking for artificial lawn installation & was happy I found Las Vegas artificial lawns. They…read moredid a great job in regard to being there on time as well as clean up afterwards. I felt I was offered quality turf with competitive pricing. I highly recommend you call artificial lawns for an estimate.

Dave was excellent. We shampooed the turf, fixed the irrigation and some heavy trimming. Very…read morecommunicative and when we had some concerns after day 1 he called me and promised he'd get the job done correctly himself. Would use again.

Great price and service. We had two runs cleaned and the before and after difference is great. I…read morewould recommend them.

Just read other reviews! This guy is a joke. We gave him money for our yard Oct 2024 we are now in…read moreApr 2025 and still no yard! He's still collecting one from people so I assume there are going through the same as the rest of us. Spread the word.. don't use this guy/company!

I wanted to come on here to leave an honest review as everyone is deserving on honesty. I want to…read moreprevent someone from having to go through stress and having to hunt down someone you paid to do your project instead of being ghosted and having 4-5 months of nothing done. I also would like to give a heads up to everyone that the owner of the company will more thank likely report your review to get it removed, As he has reported my last updated review. He had texted me asking to remove my review and come to find out I get an email that it has been removed. I know I had referenced another company that helped us get our backyard done, which was probably a mistake on my end. However, He did get my husbands review removed and reported that the review was the owner. Which is complete BS when we are here to leave honest reviews. I am not here to lie nor am I here to ruin his company. He brought it to himself for being unreliable, dishonest, rude, can not get the job done unless you call him and text him nonstop. When we first started our project we were so happy to hear that our backyard would cost the amount he quoted us. We soon learned that it would have been better to pay someone triple the amount of money than to have to deal with what Nate had put us through. Long story short we started our project in July/August. We paid him to get our pavers moving in August. Four months passed by and nothing had been started. It was already December and my husband was already at his breaking point after always reaching out to Nate and we could never get a honest answer from him. It was constant excuse after excuse. He could never give a date of when he would be showing up or when he will be doing anything. It got to the point where we wanted to just file a lawsuit against him for what I felt like he took our money and never showed. It was until my husband put pressure on him. He finally got someone to show up and level out the dirt, but then I wasn't surprised that he went ghost again. It got to the point where I got involved and I'm exchanging texts back and forth fighting with him. I shouldn't have to be so angry to the point where I am shaking and demanding that he finishes what we paid him for. I got fed up to the point where I asked for a refund. During that call he went silent and didn't have anything to say but "so you don't want me to order the pavers?" I couldn't have been more annoyed enough. Between those 4 months he had an excuse that his vendor was having trouble getting the pavers we wanted. My only question was why did it even take so long when I could go down the street and order some and they would be here in 5 business days. I simply said " no I would like a refund and we are going to go forward with a lawsuit" what do you know ? He hangs up the phone. (not surprised as he is extremely difficult to get hold of, let alone show up) 30 mins later I'm now fighting with him for a refund through text. He finally commits to getting the pavers done. As I did not trust him I had to investigate and call the company he said he placed the order from to confirm that he was being honest. (that alone should tell you how much dishonesty there is) I give him a deadline of Dec 6 and what do you know the pavers aren't done till mid December. As we are finishing the project he now starts to become bothered with how much I am in communication with him. What makes this a whole joke is him acting like we were a bother when he was paid to do a job. The moment he finished the pavers I was so happy to have him out of our hair and not continue the rest of our project. He defiantly made our life stressful during the time period. If I can give advice to anyone is avoid this company at all cost. It is 100% worth paying double with another company who is reliable, honest, has effective communication and will put their customers first.

My fiancé and I were shopping around for some quotes for artificial turf and came across purchase…read moregreen. The minute we walked through the doors, we were greeted by Mike and Robby. They were extremely friendly and super knowledgeable in all things turf. They explained each turf that we potentially wanted down to the tee; especially because we have 2 bullies who love to run around the yard making a mess, so knowing about the products that helps eliminate any urine smell was a big bonus. We also wanted to make sure that if we bought 2 separate pieces (to save cost), it wouldn't be noticeable to see where the two seams are. The next day, Mike came down bright and early. Did the measurements and had everything installed by the end of the week. Overall, Mike and Robby were super friendly, knowledgeable, and gave the best deals. I highly recommend Mike and Robby's team!! The beat part of it all was that they listened to you and are not pushy at all! I forgot to mention that I came back here because we are adding more turf to our yard, and they are quick to assist me since my fiancé spoke to Mike on the phone. Everything was ready to go by the time I arrived, and to add a cherry on top, they hooked me up with a sand bag!

We wanted a dirt patch covered in turf and to have a border around it to separate it from the…read moregravel. We went to a Purchase Green location to get a proper install, rather than just some guy on Craigslist. What a mistake. This was in 2024 and every day I'm reminded of how bad this looks and I'm being "asked" to get it fixed, so I thought posting this review would spare others the trouble and expense. 461 sq.ft of Bluegrass Light with premium infill and edge board. $3,282 Purchase Green's California home provided the contract which included terms the local LV office said were somehow not applicable, like ensuring the grade allowed proper rain runoff. We assumed we were paying for that service but they wouldn't do it. They subcontracted the install to LV Synthetic Grass who boasted they've been installing in Las Vegas for 15 years. OK good. While installing the edging they kept breaking the metal spikes and the crew boss (Marco) complained that our yard is very hard. Apparently hasn't seen that in 15 years in Las Vegas?! They couldn't make the edging boards stay in place and couldn't mate them nicely end-to-end. It looked so cheap and trailer trash. Worst of all, within 3 days the turf edge was rolled up, exposing the bottom rubber. We had them come back and they re-did the edges by cutting away the rolled up parts and stabilizing the edge board. Shortly after that, same edge rolling! Another do-over and more lost area. Same result! At that point we had zero confidence in the installers, so we gave up. Purchase Green only refunded the cost of the edge boards, apparently their warranty doesn't mean squat. Back to Craigslist.