Constantly breaking buttons off my dress shirts, then charging me to replace the buttons. No apology, no sense of empathy. Every week I had to bargain with them that I shouldn't have to pay extra to replace buttons that they broke. I travel for work and I'll open up the shirts I packed and 2 out of 3 will have broken buttons. Oversights happen, but the lack of apology or empathy is really what has turned me off. I've gone back to Alterations To Go on Washington Blvd. A couple dollars more, but way better attention to detail, and free delivery. read more

do not go here! charged me $29 to clean this jacket. doesnt even have a lining. called it a raincoat. she said same length as a raincoat. you are a professional drycleaner and you charge by length!!! why not the material. $29!!! is ridiculous. and she was rude. will never go here again. i will support the customer friendly wash and fold cleaners that offer dry cleaning services. spread the word!!! do not support star cleaners read more

See all

Great service, timely. The alterations are quality as well. Honestly, they are bit pricey but it's worth it.

Stay away if you need cleaning for any luxury items Experience: Brought in a $1200 Moose Knuckle parka (first cleaning) and asked them to turn coat inside out before cleaning (as per tag instructions) and they did not damaging the coat's shell. It looked like it had aged about 10 years when I picked it up. Now the value dropped to no more than $600. Very poor quality service for high price items. read more

Best cleaners in the neighborhood. Moose knuckle parka lol. Are you serious? This guy made multiple accounts to complain about this. If you have a specialty item I would say you should find whats called a high end dry cleaner. This is just a regular dry cleaner and while I trust them with my weekly work clothes dry-cleaning I'd probably go to a specialist or High-value dry cleaner for anything worth more than $1000 dollars. read more

2024 - They ruined a very expensive Moose Knuckle Parka dramatically devaluing it. The did not follow the manufacturer's instructions to reverse garment before cleaning even after I reminded them. Don't risk your lux items with them. read more

They completely destroyed a linen jacket I brought for cleaning and did not take responsibility for it. Avoid at all costs.

Always a great service whenever I drop off items for dry cleaning. Whether suits for weddings or heavy down coats for winter, all my garments come back in amazing condition! read more

I love STAR cleaners and have been going here for 10 years. They also do a great job with light alterations - like hemming or mending. Friendly and efficient service. They have always been honest with me if something cannot be cleaned (due to a delicate fabric, etc.). read more

On the standard things they are acceptable. Anything out of ordinary, mending, altering garments, they tell you either why they can't do it or quote you some off the charts ridiculous price. They don't have the "we are here to assist the customer in whatever they need done" approach. read more

Very consistent, they do a nice job with my shirts, and the turn around time is quick. Everything is done in house so this is a plus. Everything you want in your neighborhood dry cleaner. Highly recommend. read more

One of my suit that I usually wear for work had stain that my wife can't even remove. I decided to bring it here with the hope that they can do something about it. The staff were really nice and professionally good. Had a good conversation with them and I didn't wait a long time for clothes. I had it very clean and looks so new now. read more

Excellent tailoring on a leather jacket. The jacket has very detailed cuffs and the tailor was able to shorten the sleeves beautifully.

Friendly staff, exceptional service and reasonable pricing. Star cleaners is the best dry cleaner in the area, and has become our goto place in Jersey City. One of the great things about the location is that street parking is also easy to find most of the time. The clothes come out perfect, and they are always ready on time. Highly recommend Star Cleaners for dry cleaning, shirt laundry and alterations. read more

They replaced a broken zipper on a quality, much-loved leather bomber jacket, and made a repair to the fraying interior lining, all for a fraction the cost of a new jacket, and now I can wear it for another few years. I'm a regular there for ordinary dry cleaning, too--quality is good, service is reliable, costs are fair. read more

service here is absolutely horrible. the girl at the front desk is straight up rude for no reason. on top of that it's expensive and work is ok at best... read more

I have been using Star Cleaners for years and have always had a generally positive experience. They are more expensive, but they are a short walk from my apartment. However, I will never go back after my recent experience. I dropped off three pieces of clothing and was quoted a specific price. Upon returning to pick up my items, the price was no longer what we had agreed upon and was over double the initial amount. They made the alterations without my consent to the new triple digit price and forced me to pay the new amount instead of what we had agreed to on the original ticket. read more

We absolutely love Star Cleaners for alterations and dry cleaning. They're so accommodating and have an amazing attention to detail. They go out of their way to make sure you have what you need, when you need it. read more

Star Cleaners is a nice mom-and-pop business in Downtown JC. I came here to get my prom dress hemmed six years ago and came here again earlier this year to get two dresses fixed for a wedding. The woman who took my measurements and notes on alterations was extremely helpful and made some recommendations to fix the dress in ways I hadn't even thought of to make it more flattering. Service is also incredibly prompt. I had two dresses to be fixed and one was particularly difficult because it was chiffon and had several layers. I was expecting to pick my dresses up in about two to two and a half weeks but they had them done in a week. It can be difficult to find a good place to do dry cleaning and tailoring, especially when the margin for error for special occasion clothing is very tight, but I trust the people at Star Cleaners with my most precious dresses. They do fine work, and I recommend them to anyone in Jersey City in need of such services. read more

Mr and Mrs Lee were very accommodating. I just moved into the area and not only did they explain how they would clean the clothes, they answered my numerous questions. Great service, only downside is the rough parking but that's whatever. Thank you! read more

Best dry cleaner in downtown Jersey City! Reasonable prices, kind and prompt service. Even after I moved to another area of downtown, I still make the trip to Star Cleaners after trying other dry cleaners in the area. They're the best! read more

Star cleaners is great! They hemmed, and took up the sleeves on a formal dress for me, and hemmed a pair of dress pants for me in 5 days- amazing turn around for the work required. I'll be bringing more items here very soon! read more

Was in a bind before my buddy's wedding and the staff was very responsive and helpful.

We have been extremely pleased with the dry cleaning services. Everything is always done extremely quickly and it is obvious that care is taken to ensure high quality dry cleaning. They were also able to get a few tough stains out of some favorite articles of clothing! We highly recommend! read more

BEST CLEANER IN JC! Mr & Mrs. Lee are the best in the BIZ. Great turn around time, convenient location. Honestly the best cleaners in the neighborhood. read more

I have been using this cleaners for years. When mom and pop were actually running it. They are the best. I literally come from NY for their service. Love you always read more

Best dry cleaning & alteration spot in downtown JC. Staffs are friendly and their alteration job is really good. This is my go-to spot!

By far best dry cleaner I have found in Jersey City Working in high end fashion for many years it's very hard to find a place on the NJ side you can trust and has the knowledge with the fabrics that have to be cleaned. Not only are the aware what it takes for certain pieces be it silk, chiffon, sequence, full beaded garments but they will also educate you as a client in what you should not do to your pieces to make them last for years. They are extremely fair in price and beyond fair with timing I usually drop all my pieces off with no specific time frame and they are always ready within 48 hours. Will continue using them for years to come!!! read more

Been using Mr. and Mrs. Lee for my dry cleaning services ever since we moved into the area. Everything always comes out fresh. They are super efficient and willing to go the extra mile. Usually my clothes are ready the next day if I drop them off early in the morning, but the couple of times I've needed something later in the day, they were able to accommodate. They also don't take advantage. I had a sweater with beading and I dropped it off. They suggested I hand wash the sweater instead saying they thought it was a waste of money to dry clean it. I'm usually rushing in the morning, but drop off is super easy as they just type in the phone number associated with you account, and done! Literally two minutes in and out. Forgot your ticket? No problem, they just type in your phone number and you are done! Prices are very good too! read more

Why bother reviewing a dry cleaner? Woa~hoe....let me tell you. I tried maybe five other dry cleaners before I stumbled into Mr. and Mrs. Lee's dry cleaning plant...that's right....it's an onsite, dry cleaning operation. They are fully computerized but know me so well by now that I simpky walk in and it's as though my phone number is written on my forehead. They are non native English speakers, yet have amazing recall for the names of every single patron and their offspring who walk through the door. They've never lost an item. Yes, the bar for dry cleaning is that low....you need to give them props for simply providing a basic, professional service. But it goes way above that. These people love to talk dry cleaning, stains, hems, possibilities ~ yes, I'be been through all of it with them. I simply love giving them my business. read more

My friend and her fiance have been using Mrs Lee's place for years and years and years, so it was the place we went to for last minute bridesmaid dress alterations for pretty much the entire out-of-town wedding party! Mrs Lee was super nice, and def rushed to make sure everything got done in time. Everyone looked great! The only thing I would caution is there is a bit of a language barrier, so be patient and show/explain in DETAIL what you need done for alterations so everything is done correctly. Some of the things you would think are pretty common sense (yes of course, leave the boning in when you take in the sides) need to be specified or you'll be getting a phone call, or a job you're not happy with. read more

I love Mr. and Mrs. Lee--they're the Korean parents I never had. I've been going to them for the past six years, and they've always been honest when they can't get out a stain or dry clean something. They've never lost anything which is a feat considering how much business they get. After getting to know you, they'll begin to give you discounts on the more expensive dry cleaning items. Their tailor has changed several times, and you must be extremely specific if you need something done that is not standard (e.g, diff hem lengths for diff legs). If you're firm and insistent they'll make sure they do as you request. Also, you must note what type of hem stitching you want done, or they will do the hem that is the easiest. I would only take my casual pants/jeans to them, as the tailor has not always taken the time to eliminate puckering on shortening dress/suit pants. read more

Ive been trying to find a go-to drycleaner within a short walking distance to Grove st path for awhile now. Value for money, Star charges more than average in the area for pretty much the same service, pedestrian laundry and dry cleaning (-1 star). I also came on a saturday around 5 just to find the place closed. So the opening hours is an issue for me (-1star). I have waited before and went on a further walk to another cleaner. read more

was in the city visitng for work and needed to get something cleaned and fixed. they were able to get it done quickly and for a good price. i also appreciate the gentleman who helped me out. i believe his name was andrew. if i ever come back in town i will gladly go back to these guys for further help. read more

They are really really nice and kind people, willing to listen and help. Service is super fast. Amazing tailor. I would definitely come back here! read more

The tailor here is amazing! I didn't have anything to wear to a party the night before, so I brought in my husband's Burberry dress shirt and the tailor made it into a perfect dress for me in under 24 hours! I came in right before they closed on a Thursday night with a XXL collared patterned shirt (I'm very petite and 5'2) and we spent 30 mins pinning it into what we hoped would be a wearable dress. At first the tailor didn't want to take the job because it was expensive fabric but I assured him he couldn't fail. He surely didn't either. I came in the next morning for a second fitting, and picked up the final product a few hours later. The dress looked soooooo cute and he even used the extra fabric to make a belt. Price was fair also even considering it was a rush job. Really exceeded my expectations and I felt so confident in my custom piece. I have had several things altered with them since! 10 Stars! read more

See all

Had an interview at 12pm called them at 8am ( too late for same day!!!!) but guess what they dry cleaned my suit and gave it back to me at 9am !!!! Now that's what I call customer service. Mr. Lee and his wife have been serving downtown Jersey City for years and they will always have business with the level of service they provide. read more

I love this place- so happy I found it since moving to the area. They do a great job of getting you your clothes back quickly, with great quality dry cleaning. Even were able to get out a stubborn stain off my white jacket. Best of all - great customer service. read more

Mr. and Mrs. Lee are the freindly couple that own this joint. They are great and Mrs. Lee is always available to make quick alterations despite her husbands protests! read more

She totally transformed a purplish-grey tweedy pencil skirt I found at a thrift store on the Upper East Side. Total cost of skirt plus alterations - $25. Cannot beat that! MUCHOS compliments at work. WIN! read more