Getting our snacks and drinks while waiting for our flight going back home to San Francisco. The line was pretty long but we got our order pretty quickly. They had a large selection of drinks and sandwiches that can be reheated for you. read more

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PLEASE NOTE: This is the same Starbucks as this one (https://www.yelp.com/biz/starbucks-houslow), I've asked Yelp to merge them but they have not. This Starbucks is in a VERY busy, VERY chaotic food court-like area of Terminal 5 at Heathrow (nearish gate A9). I'm not sure what all the negative reviews are for, this was probably one of the most pleasant Starbucks experiences I've ever had at any airport. It's a little confusing about where to get in line, but the staff did a great job at calling people forward. I was greeted by a lovely young woman who was all smiles, was engaging and humorous with me about my drink order (which had a very personalizations that frequently get wrong when I'm ordering in person), took the time to repeat my drink order back to me. It just felt like a moment of calm and connection! My drink was made just right; the person who crafted it for me/handed it to me was also friendly! I had loads of time between flights, so I wasn't concerned about how long it took (it didn't seem like I waited long before they were calling my name!). Grabbing a coffee here, a salad from Pret, and finding a place to sit nearish the windows was a great way to spend a couple hours between flights! read more

Horrible service, baristas do not know how to make drinks properly. Horrible image for the Starbucks brand. read more

Starbucks - Coffee & Tea Near Me - Hounslow, XGL

Both visits to this location were incredibly slow. Think 20 minutes, even just after opening. The main issue is that each employee is in charge of a specific type of food/drink. One person does the cold blended drinks, one person does the hot food, and another does the hot drinks. So you end up with pieces of your order coming out with 5 minutes difference between each one. And somehow the drip coffee (which should take 10 seconds to fill) always shows up dead last. The service is incredibly friendly and helpful it's just that their employee set up is inefficient and creates crowd issues. My recommendation is if you're in a hurry, order one hot thing and absolutely nothing else. All that being said, it's not a bad location - it's just going to be slow. read more

I came to this Starbucks in terminal 5 of Heathrow Airport, while I was waiting to board my next flight. I realized that this was the only real option as far as food and coffee goes. But to my surprise, this place had a lot more to offer than the Starbucks locations back home. They have quite a few sandwich options, of which I chose the tuna melt. To drink, I had an iced black tea, and I also had an espresso pastry. The sandwich was actually very good, and sat well in my stomach. In contrast, the food offered at Starbucks back home is low quality, and gives me a stomach ache. That's why I initially had reservations about eating food from here. The tea was as it should be, and the espresso pastry was amazing. It was made with quality ingredients, and had actual espresso baked into it. It was sweet, but not too sweet. It sat just right. The place was clean, and had ample seating. It was conveniently located just across my gate. Once I got done eating, I headed out to board my flight. This locations really took the cake. I wish the Starbucks locations back home would learn from this location. An excellent experience, five stars! read more

Starbucks - Coffee & Tea Near Me - Hounslow, XGL

This place was hopping on a Friday midday. They had a variety of their mugs for sale. I was thrilled to find the one that I saw elsewhere in London. They packed it safely as requested and it made it to the States without damage. Two lines made everyone move fairly fast. My drink was perfect and service was friendly! read more

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Ashmita and Darius were fantastic! I am from America and they were able to make me an American drink that they never have before! 10/10 service! I definitely recommend you ask for them and ask for a blended refresher! read more

"If you don't know where to go to take a cup of coffee, let's go to the Starbucks" - my sister says it every time. London airport is huge and of course it has Starbucks. It located in the middle and close to wc, easy to find, enough space for sitting. Coffee is quite regular, I chose latte as usual. Donat and cookie were not so good (looks like not really fresh). Nothing special. But my next cup of coffee will be in a different place. read more

Starbucks - Coffee & Tea Near Me - Hounslow, XGL

A lovely Starbucks conveniently located adjacent to the WC and the C62-63, C55 gates of Terminal 5. They have a variety of "outdoor seating" and spills out onto the terminal area, with views of the outside airport happenings on the flight line. There are high top tables, couches, and normal height cafe tables. Lots and lots of power outlets. They have some of those lovely souvenir mugs if you want to pick up a last-minute purchase with your remaining currency. Bathrooms: Adjacent to this Starbucks and clean and spacious. read more

Starbucks - Coffee & Tea Near Me - Hounslow, XGL

Stopped by here to buy a sandwich around 4pm and they closed as we walked up. The manager told everyone they only have 1 shift for the day and they are done. While i understand they are done with their shift, they are the only food place in this part of the terminal other than the convenience store. Very frustrating to just want to get something to eat before a 9 hour flight only to be turned away at the last minute. read more

Not my typical experience of my trip to Starbucks in the UK or Seattle, my original home. I was strangely asked on my ordering what type of coffee I wanted in my drink of mocha. Once received, it tasted like drip coffee with mocha added. Not up to par Starbucks! read more

This Starbucks was pretty good. And it's basically the only decent option in this terminal that serves food and alcohol! I made it to this terminal and was going to venture back to another terminal and soon discovered I'd have to go back through security again (and that wasn't happening). I had a good breakfast sandwich and made myself a mimosa after I bought some champagne. It hit the spot. read more

Starbucks - Premium beverage selection - Coffee & Tea Near Me - Hounslow, XGL

I was very happy to find this so conveniently located. My daughter had asked for a Starbucks' London mug as her souvenir- and HERE it was. Also here, egg and egg sandwiches- which were very tasty indeed- and only 2 pounds. They come on a seeded bread, and they are delightful and full of good stuff. I took this on board my flight, since I can never eat their food- and I bought the mature cheddar crisps as well. Made a lovely little snack. Lots of wonderful pastries here- and they offer to heat them for you. Yogurt and wraps and all sorts of other wonderful things- very reasonable. The line might look long, but they're efficient and it moves quickly. They were very helpful when I want to check out- and I loved that they have charging stations and tables, should you want them. read more

Only place I could get decaf coffee was here. Nice to see Starbucks in another country: relatively reliable quality coffee can be had.

Wish I would of read the reviews on here before getting an ice chi tea latte here. Was very fruity and the server seemed unable to understand English or even try to understand. First Starbucks drink I have ever thrown out. Tasted strangely like fake mango. Terminal 5B read more

Just behind Pret and next to gate A10. The previous times I have used this Starbucks it has been quick and easy this time it was slow. The difference was they seem to not have the person on the floor taking orders in advance of the till, so this meant a long cue!! The other problem was that there seemed to be a lot of school/educational trips in the airport at the same time as me!!! For those of you who use a starbucks card be aware that you cannot do so at this starbucks!!! read more

Starbucks - Starbucks location - Coffee & Tea Near Me - Hounslow, XGL

I liked the sandwich selection as well as the fact that I can use my Starbucks gift cards purchased in the US here. Also the exchange rate ($1 worth more than 1 euro) doesn't hurt at all. read more

Usual Starbucks business. Coffee, croissants etc. Can get busy but is fairly efficient. read more

Starbucks - Coffee & Tea Near Me - Hounslow, XGL

Had the worst Matcha (iced)Tea Latte ever. My friend and I were very disappointed. First they gave us our beverage and it tasted like powder, like really, would have been easier if they just handed us the whole pocket of Matcha tea powder.. And the barista who made them seemed like he didn't know what he was doing at all! Like do you even know what you are doing?? Anyway they gave us a new one, and it still tasted horrible. Worst Starbucks barista ever. read more

One star because it was conveniently located by the gate I was boarding . But i wish I could give 0 for the customer service the cashier/barista svetlana provided to me. She was Very rude and was complaining to another customer right in my face because I though the other girl who asked for my order was going to charge me . Her attitude was unacceptable . read more

Not cool, Starbucks. Why sell cinnamon rolls if you can't heat them. They are really not that nice if served cold. At least put on the sign that they are served only cold, so people can make a decision before paying. read more

Slowest Starbucks service ever. So frustrating watching the line in the other side moving twice as fast while three workers on my line stand arouwatch one worker swiping the payment card. read more

They didnt have salted caramel mocha... my favorite!!! and the coffee was way to sweet..... 2 stars because i love Starbucks.. this one is just not my favorite.. but better any Starbucks then no Starbucks when you have to wait for 5 hours till your plane leaves! read more

The line was long. They didn't understand what I wanted which it is normally a regular starbucks thing in the US. British SB are NOT like American SB I don't care WHAT anybody says. I didnt like the drink I got and I didnt like that they dont even call it the same thing and at the end I didn't even know what I was getting. read more

I ordered the iced chi latte. It was tasteless and the cup was full of ice. Not a Starbucks quality.

Barista was rude while I was trying to give her my drink order. & no water in my tea does not mean no ice btw, thanks so much for the room temperature tea! read more

This Starbucks knows how to move a line! It looked like it would take forever with at least 15 people in front of me, but it moved right along. I could use my US Starbucks card scanned off my phone's screen just like home. After paying I walked to the end of the bar and the barista said "Erik, here's your latte." Super efficient and they kept track of our names. read more