Always friendly when I stop in. The coffee is good but I don't know why the venti shaken espresso can never be full? I always get mine one inch from the top full. I've had at LEAST 4 made this way recently. Almost worth waiting in the line at the 77 location just to have a full beverage that I paid $9 for. read more

My chocolate chip was burnt like are you kidding me you really thanks somebody's going to eat a burnt chocolate chip but I didn't say anything because I didn't have time. they had already messed up my drink size and my drink. I told him oat milk with a pump a liquid sugar and I didn't get it. This is the worst Starbucks in Bay County read more

Stopped by on my way back to GA and didn't realize they didn't have a DT! Luckily they were very quick and super friendly! The person who made my drink was absolutely lovely and it came out great! Thankyou for making my experience so quick and friendly! read more

Starbucks - my shaken espresso was wonderful! - Coffee & Tea Near Me - Panama City, Florida

I always prefer Starbucks locations that do not offer drive-thru service, due to the fact that most of the drive-thru locations tend to focus more on the drive-thru patrons than those of us in the store. This particular location is an exception to that rule, due largely to the difficultly getting in and out. The parking situation is dismal, and good luck getting back onto the highway after your visit. I would overlook that if the service was better, but that's not their forte, either. After a few visits, I'm done. Case in point; I placed a mobile order yesterday for two drinks, went through the pain of getting into their lot, parked and went inside. No greeting. When the barista looked up I let her know that I was picking up a mobile order. She said she was just finishing it up. Perfect! Only one problem... both drinks were wrong. I asked her if I'd ordered incorrectly. She assured me that I hadn't, but didn't apologize about their mistake. It was me who felt compelled to apologize to her for having to remake the order. Not the service I expect at Starbucks... or any other business. read more

Possibly the loudest Starbucks I've sat in. Do you really have to slam the thing that loud so that more coffee is dispensed into the filter? Three times? And then three more times in the hour? Plenty of power outlets and some seats outside. This Starbucks does NOT have a drive through. read more

Starbucks - Starbucks in Panama City - Coffee & Tea Near Me - Panama City, Florida

Starbucks: 9.3/10 the smell when you walk in? please. the frappuccinos? forget about it. the seasonally rotating favorites, appropriate amount of seating and accessible outlets make Starbucks the ideal coffee shop for the bustling college student, the professional on a quick lunch break, the parents that need their PSLs and the hipster who needs to let down their facade every once in a while. Some people call death and taxes the great unifiers, I call Starbucks the greatest unifier. 2 words: cake. pop. Need I say more? read more

Super nice, well staffed.... Farther to drive, but I appreciate good service. Even staff that was off duty spoke and inquired about my drink. read more

Saw a chalkboard with employees favorite drinks. Let me just say Tiffany deserves everything and more. Her drink is beyond everything we could have ever imagined. We will be coming back to get it again and hopefully get Tiffany's autograph. read more

Starbucks - a hand holding a cup of coffee - Coffee & Tea Near Me - Panama City, Florida

I don't think I've ever been to a slower Starbucks. The wait time was ridiculous and the amount of people waiting was just growing and growing. I understand peak times are hard to get orders out quickly but maybe management should consider adding more people to the shift? read more

Literally the nicest staff ever, everyone in there was so respectful and friendly. They were so quick and so efficient, best Starbucks I've ever been to. read more

This is the best Starbucks in town! The staff are always friendly and make me leave with a smile. When I order it's also a super quick turn around! I love them! Will be back, you can count on that! read more

It would sure be nice to be able to walk into this Starbucks location and not have the old lady in the Hat yelling all the time

Such a great Starbucks location! Right across from the mall yet secluded so its not too busy. Great seating both indoor and out. Plenty of room for a gathering of friends or family. The service is fast, the baristas are so friendly, Melanie and Natalie are sweeties, and the whole place is really clean. Orders are always correct and taste delish! Definitely a good hangout spot. read more

Starbucks - Sweet tea! - Coffee & Tea Near Me - Panama City, Florida

If your a Starbucks fan you'll be right at home. Everyones friendly, the layout is good, clean and there is plenty of seating. The parking lot is a little wierd to get in and out of but if that my only complaint then were in good shape!!! Also if you are a Starbucks rewards member or use a gift card and have a smart phone download the starbucks app and register your card to it. At check out they just scan the barcode on your phone and your all paid up!!! Very convenient. A+ read more

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My hot latte was given to me without a sleeve. I grabbed one & the girl working basically scolded me & spoke to me in a very derogatory way saying that I "need to ask for a sleeve bc we're only putting sleeves on certain drinks". Hot drinks need sleeves, people. And employees need better customer service skills. read more

They need to improve in their customer service because when I was asking a starbucks guy a question, he would hold his ear forward like if he did not understand me. He seemed sarcastic but why is he working at starbucks if he is not happy. Well, I hope he didnot act with my group that way because we are Latinos. The day I visited this place was Saturday, February 21, 2015 at 10PM and we were visiting Panama city Beach, Florida from Georgia. The girl that day seemed nice but the guy sounded with his answers and expressions sarcastic. Wow! He needs retraining for customer service and to treat every person equally and STOP holding your ear forward like if you do not understand our English. Rude read more

Terrible parking access...but extra friendly staff and made an excellent triple shot Carmel macchiato!

I am a HUGE Starbucks fan but this location is not up to par. We stop here every time we are heading back to ATL after visiting Panama City because it's the only Starbucks on the way. Today's visit was our worst yet. Our iced coffees taste burnt and were undrinkable (that has literally never happened at any Starbucks I've been to before). I also ordered a blueberry oatmeal (my go to Starbucks breakfast) and it was room temperature and super wet. Gross! If we hadn't gotten it all to go I would have ask them to replace the coffees and oatmeal but being a few miles down the road already, it's too late. Just super disappointing. read more

This Starbucks is very good. The drinks are consistently good, I usually come in the mornings! The employees are always friendly and get my drink right every time! My favorite is always the white chocolate mocha!! read more

What can i say... its a Starbucks! Love them! Its in a very convenient location, right next to the Panama City Mall. But the only downside, is it does not have a drive thru. read more

Starbucks - Coffee & Tea Near Me - Panama City, Florida

The place I enjoy most in Panama City period (it's kind of a dump). Always friendly employees who are more than willing to suggest a drink for me. I only wish we got snackboxes on a regular basis here, but I understand that's a logistics issue, being so far in the middle of nowhere and all. read more

Last time I went, I don't know what the customer in front of me was doing, but it was taking forever (10minutes+). Since it wasn't really the barista's problem, I let it slide, plus I wanted my coffee. However, it would have been nice if she acknowledged me waiting, and offered a "I'll be with you shortly" kinda thing. Luckily, there was one thinking human there, paying attention ,and he made my order ahead of time, so that once the customer ahead had finished deciding whatever she was deciding, all I needed to do was pay. They do have free wifi and some comfy spots to sit and get some work done. Outside seating is nice, although not that comfy. read more

Starbucks - Coffee & Tea Near Me - Panama City, Florida

I have never been to a slower Starbucks. There were 4 people behind the counter and I had to wait over 5 minutes for a latte.

Don't put a brand new barista on bar when you're busy during peak hours! Poor girl had no idea what she was doing, kept asking questions to a co worker that wouldn't stop stocking product to help her on bar when there was clearly a hefty line developing. Super small inside, super slow staff, and very rude - not my typical Starbucks happy experience. read more

This is the place which kept me out of my hotel room during my two weeks working in PC. The staff is nice, both morning and night, and it's a great place to wind down the night and work on your laptop. Mixed crowd and a decent location on the corner of two very busy roads. They have plenty of seating, both inside and outside, in which to enjoy Starbucks' finest. read more

Worst service I have ever gotten at a Starbucks. It was like they were just stuck and could not get a thing accomplished. Finally left without my caffeine fix and just lived with the headache the rest of the day. read more

This location is crazy busy. I'm not a huge fan of that. It definitely makes sense to mobile order here unless you get lucky or just want to stand in line for 10 minutes. Because they're so busy it's not ideal if they mess up your drink because it takes forever to get it and then forever to fix it. I spent 30 minutes here one morning because of this. It's a convenient location. I recommend parking in back, closer to the mall. The front parking lot sucks. read more

They messed up my order the first time and when I politely let them know the girl with blonde hair rudely took it back. Once it was remade it wasn't with almond milk but with regular milk which I'm unable to drink. The worst Starbucks I've ever been too. Should teach the employees manners and customer service. read more

Very slow on a Thursday morning at 9am. Also we had a cashier that seemed very annoyed that we were using reuse-able cups, and that we had to change our order because they were out of chai and had to look at the menu for something new. Her was Jun. However Victor was nice and accommodating. read more

Not sure where all the negative reviews are coming from...Exceptional service; great music selection; clean; outlets work...what more could you ask for read more

Love the people. This is an everyday stop for me. Sometimes the wait is a few minutes but I'm never stuck there for long. I go between 6am and 9am usually and never have to wait in line for very long. I never have to tell them what I want anymore and usually I have a big smiley face on my cup when I leave. Staff is amazing. read more

I'm a big fan of Starbucks, but I went in there the other night, there was two people ahead of me at the counter and I had to stand there for about 20 minutes to get a simple cappuccino. It was made excellent, but there was no apology or explanation made for why it took so long to make my drink or why they made the person behind me's drink before mine was ready. In my experience whenever something like that happens at Starbucks they at least offer an apology, and usually a free drink. I'll go here again, but hope they do better next time. read more

Hard to access the parking lot. The staff is friendly and makes good drinks. I've noticed though that they don't make drinks in order of what they received, they'll make someone's drink that just walked in 5 minutes ago but you've been waiting 10 minutes for yours, and it's the same drink. But after all it's just your run of the mill boring Starbucks, nothing fancy about it. read more

Can get extremely crowded but the baristas are very fast. I've been her dozens of times & never had a problem. As with any Starbucks it's expensive, but oh so worth it. read more

This is one of the best starbucks in the area - clean - not too crowded at the right times. Staff is friendly - needs a drive thru!!!! Would get 5 stars if it had a drive thru (and if it was 24 hours - I miss big city 24 hour starbucks) read more

The Staff is wonderful and very friendly at this location, best location to get coffee from Starbucks in this town! You always are satisfied unless you leave without telling them somethings the matter. read more

I went around about 1 today to get a frappuccino. I've been wanting one for days, so I finally gave in. I asked for it to be made with soy. The woman taking my order and I talked about how lactose gives us fits, but the person making my drink either didn't read the order or didn't care. About an hour after I started drinking it I could tell it was made with milk. My stomach has been very uncomfortable all afternoon. I have not had this problem before and I'm hoping that this was a 1-time thing, but it will be a long while before I'm brave enough to try again. read more

I think Starbucks coffee is way overrated and their various sugar and cream laden coffee-based concoctions are way expensive.. 3 years ago I visited a coffee bean/cherry processing facility in El Salvador which is a provider for Starbucks and was interested to learn that Starbucks had the lowest standards of their major export market customers: the Japanese coffee companies demanded perfection (virtually no defective beans), the major Italian coffee company Illy Cafe demanded a fairly low defect rate amongst the beans, and Starbucks accepted a much, much higher rate of defective beans.. This processing facility actually had women on staff who watched a conveyor belt of coffee beans go by and would manually pick out the defective ones, choosing how many defects to accept based on who the customer was .. the pastries are mediocre and i assume are distributed nationwide from a factory in some faroff state.. that being said, this location gets an extra star (beyond the 2 I would generally think a Starbucks is worth) because the staff are quite friendly and it is one of the only places in the Panama City area where one can hang out in the evening and talk with friends or study or work on your laptop or whatever that is not a bar... the outdoor seating is kind of nice, albeit it is at a major intersection so the view is only of parking lots and cars and it is quite noisy and you are breathing exhaust.. but still seems to be a popular hang out spot, perhaps because there are few options in this rather dull, uninteresting town. read more