We've been to this location before and had a less than average experience but they must have new management because this time I was created by no fewer than 4 people who not only offered to take my order but did so with a smile. While waiting they even brought my items directly to me. Wow is all I can say. I felt like they really CARED! The management appeared to be more experienced and business like. Good to have that influence in the store. Well done, Starbucks! (And the food and drink were great as well!) read more

Horrible service.. they even charge for water ! I bought a tea and they didn't want to serve me the water because they made a mistake and wanted to charge the water that I get for free in all other locations... mind you I'm 8 months. Pregnant and waited patiently in line . read more

It's a Starbucks, so you know what you're getting in terms of food and drinks. I ordered a pretty simple cold brew this visit and was happy with the drink! Service was friendly, but extremely slow for a Friday afternoon considering they weren't that busy. If visiting, I'd plan for extra time if going through the drive through, plus the difficulty in getting in/out of this location due to the busy road. read more

Everytime I go to Starbucks drinks made wrong these days ordered on mobile app to try not to rush them so it gets made right this is what I get curdled almond milk looks like was given extra espresso to compensate get almond milk all the time here it never looks like this tasted weird too Matcha frap was given a grande paid for a venti I guess they saw grn and assume it's a grande:( ugh read more

Starbucks - Something wrong with the almond milk I always get it and never looks like this looks like they put extra shots to compensate idk - Coffee & Tea Near Me - Saint Joseph, Missouri

See all

I get my coffee at this location every morning in the drive through. I am always surprised at the speed and efficiency of the staff there. The store is always very busy in the morning but I usually don't have to wait very long and I always get friendly service, and my order is always made correctly! read more

I waited 15 minutes for 2 coffees. It was a cafe order. I watched all kinds of people come in and get their drinks before me. 15 minutes!!! I work at a Starbucks and know that cafe orders should be prioritized over mobile. Worst service I've ever gotten at a Starbucks store. Meanwhile, at least 3 people were standing there doing nothing. read more

Appreciate waiting in line for a $7 dollar drink as your ratchety overhang in the drive thru pours directly on my car after an $18 car wash.

Starbucks is always reliable and the best place to stop and use the bathroom. Plus they always have all the tasty drinks I want and snacks too. read more

This Starbucks embodies why I was anti-Starbucks for a few years--slow service, baristas who didn't care, inconsistent drinks and food, bad layout due to cramped space. I've been to this Starbucks a handful or so times over the years and I've never walked away truly happy with my experience. One time I waited over 15 minutes for my drink (turned out they gave it to the wrong person and didn't even compensate me with a size upgrade or anything like that), another time I got stuck waiting over 10 minutes to get my car out of its space because the drive-thru line backed up all the way behind my car, and another time after they asked if I wanted my toddler daughter's cookie warmed up and I said, "a little bit," we got it scalding hot. There are two other Starbucks on this stretch of road (including one in a Target). You're better off trying those other locations, if not another (preferably local) coffee shop. read more

Starbucks - the new caramelized honey drink - Coffee & Tea Near Me - Saint Joseph, Missouri

This is the WORST Starbucks in existence. The drive thru is always incredibly slow and they are ALWAYS out of at least 3 to 4 items on the menu every single time I visit. Today they were out of all frozen drinks, all cold drink items along with several food items. They claim it was due to the storms in Texas. Not sure about that, it could be true, but they are out of items every day....during storms, great weather, day, night, it does not matter, they are sure to be out of something you desire. If I could give this store 0 stars I would. Don't waste your time or your money going here. I have learned my lesson and now go an extra 5 miles to the store at Belt and Cook, they never disappoint. read more

Well they lost all the good people when the new one opened. employees left are new and unfriendly compared to most EVERY Starbucks on earth. Hope the manager cracks down or this one will be shut down soon. WAKE up and look at your sales, Speak to your employees make them smile and have customers feel welcome as coffee is HIGH DOLLAR LIKE ALL OF THEM so it is also about the interaction we are paying for. I now go to the new one as they know how to treat people right. read more

Starbucks - Yummmmmmmmy - Coffee & Tea Near Me - Saint Joseph, Missouri

They made the wrong drink for me. I then went back and asked for the drink I had ordered. They were rude about it. To make it worse I simply asked if there was a price difference because why would I pay for something I didnt order. The female with dark hair yelled at me across the store about it. It was completely inappropriate and uncalled for. You fucked up not me. I love Starbucks and spend a lot there. I will not be returning to such a hostile environment. Frankly starbucks would've very displeased with this womans behavior. read more

Nice place and clean. But I'm the only customer inside and then took them for a while to get my short latte order. Really? They cater to the drive thru and online customer more than anyone else. So frustrating, and this is not the only store that does that! read more

The location isn't too bad, but the access in and out of here in not optimal. It took quite a while to get anything. They were pretty busy though. My breakfast sandwich was out (very sloppily) minutes prior to getting my coffee. The staff seemed nice enough, and everything else seemed regularly. If you're going for coffee, you'll get what you came for. read more

Fantastic staff, quick service and good coffee. Stopped here on my way through Missouri and had a great experience!

Yesterday I ordered egg bites from Starbucks. It was really a busy time and for some reason they disappeared in my car. They gave me a second one and when I got out of the car later that night I found that the bites had slid between my passenger door and the seat - kind of tucked under the seat! I just called them to figure out how to pay for those and they said it was on them. Kudos to Starbucks on a crazy day for this fan and thank you very much for taking such good care of me today read more

I have never in my life felt such disrespect from a barista in my life. A dark pixie haircut woman ruined my experience. I sat at a table that wasn't marked and was kicked out. They took 30 minutes to toast a single bagel, and didn't give me the right one. So sad to see a business I love disrespect a loyal customer. This barista must be so miserable with her life that she feels the need to ruin the life of others. read more

Very disappointed with this Starbucks. I was in line there last Friday morning when they handed me out the wrong size coffee. When I told the girl that they made the wrong size, she took it back and ask for more money. I had already waited a good amount of time in line and then got charged more to wait longer. I'm sure the long line behind me didn't appreciate it either. When I finally got my Venti I raced to get to work by 7am and when I got inside the coffee was not even made correctly. I called the store and told them I wanted a refund on my 7 dollar coffee that was made incorrectly two times. The girl said I would have to go back into the store to get the credit. Of course I was already at work and had no time to do that. I will not use this Starbucks again. I'll drive out of my way to go to the other location. Very disappointed. read more

Surprised to find a Starbucks here so thought we would try it out. It is the first Starbucks we had seen that had a DRIVE-THROUGH, so we followed the sign and got in line behind a few cars. After about a five minute wait, we got to the window to order a few Americanos and were rudely told that the drive-through was for orders already placed. The signage and the customer service both need some major work. Desperate for coffee, we parked in the lot and got our drinks inside. For an Americano, it was quite weak tasting, but not bad. Still, the overall experience was sub-par, even by Starbucks standards. read more

This Starbucks is the WORST one I have EVER been to! It's slow,inefficient, and the bathrooms were disgusting! I went to a barista and asked for toilet seat covers, she gave me an attitude and was like, " If there aren't any there, then we're out" ummm excuse me but I know you're suppose to take inventory...wouldn't your general manager notice...next, my husband ordered and it took them 15 minutes for our coffee even though there was only 1 person before us. Why? Because despite there being 5 workers,they worked inefficiently. The woman taking to go drive thru orders was also making the in store drinks AND manning the register....Learn how to talk to customers properly, run the store more efficiently so your drive thru isn't backed up, and keep inventory of toilet seat covers due to health! read more

Drove 10 miles off my route to get here, then they only put on shot in my tall Americano. What a let down. How is that even possible?

They most certainly do NOT open at 5:30a. Had to go into work early and they were not open as late as 6:45a. This has been the only Starbucks with this experience. Yesterday there was a guy in the drive thru who was honking at the window to ask what time they were planning to open and the people inside flatly ignored him. Not nice read more

I luv Starbucks but this location is exceptional & they are efficient & friendly & when I've waited "too long" they didn't charge me. That doesn't happen often but it's nice for a large business (especially a chain) to value the customers time & not just their own even when it's not the fault of the business. Excellent product-it is pricey but I've not found anything better anywhere. Employees are also so nice & call repeat customers by name highly recommend! read more

The employees were super friendly and helpful! The drinks are always made right and delicious and the food is never stale!

Typical Starbucks when it comes to layout and coffee, but this place was messy and unorganized. On the plus side, I tried out one of their new signature teas (black tea, infused with mango), which was quite good. The downside is that the place was a mess. In the walkway to get to the bathrooms were boxes of product that hadn't been put away yet stacked at least waist high, making it tight for even one person to get through. The area to add sugar, grab napkins, etc., was a bit dirty/sticky as well. While things happen when you get busy, this was early afternoon, the place was not busy and there were at least 4-5 people behind the counter. Sure it's a Starbucks, so I like the coffee, but if lived in the area I wouldn't seek this one out. read more

Love me some St.Joe Starbucks..so glad they open a second location on the North Belt Hwy.. great service great coffee

Not ever again. The parking, bad. The service, bad. Huge lines. Drive through was horribly packed. If you try to redeem perks it seems like a hassle, attitude. Well no more for me. My new spot is The Human Bean. Much better! read more

wouldn't know what to do if I didn't have this place, love the variety and it's always fresh big five stars

Quality of coffee is the only thing good I experienced at this location. The guy in the drive-through window did not say a word through the whole transaction, nor did he make any facial expressions. I should have gone to a local coffee shop instead! read more

Slooooooooooow as fck! The drive thru took forever and always does! They do make it right regardless which is why three stars.

I've always had really good service here, the baristas are always very friendly and helpful. I've even gone in not knowing what I wanted looking for suggestions on something new to try and they were very happy to help me! read more