Starbucks workers are rude. I understand they don't want people loitering but it's Arizona and this new policy of no water unless you buy something is ridiculous. Especially if they bring in their own cup and purchase from Starbucks on a regular basis. read more

They took too long to get the food ready the Doordasher canceled and a new one had to go pick up the food. The food is now cold and there were no napkins. I just feel like the care to serve is no longer there. read more

Love love love absolutely love this Starbucks location as they make the best peppermint mocca late with oat milk. So good especially after a day of Christmas shopping !!!! Rhank you to the staff and batista who made my drink at 3pm on 12/19 /2023 . read more

Overall we really enjoyed how quickly our drinks came out and they tasted great! We thought the area was clean and loved that they pre set up water cups for customers in such a hot day. The baristas were also so friendly. Helped our shopping at the connected mall read more

Starbucks - a person holding a cup of ice cream - Coffee & Tea Near Me - Tucson, Arizona

High priced and pretty slow service. The ladies were chit chatting with each other instead of communicating with the customers. I'll keep going to Dutch Bros. read more

Starbucks - Strawberry Acai Drink - Coffee & Tea Near Me - Tucson, Arizona

5 star service. 3 star setting. This is my morning hangout for sure. The staff is wonderful. Friendliest bunch in town. They just did a remodel! While remodeling I visited more other locations than usual and this crew is fabulous. Might be the friendliest in town. So the remodel....Looks marvelous. Sleek clean. However if you liked meeting here with others before or after shopping or just like to meet anyone, this is really not the place now. It is not a place to meet, snack and chat. (Interesting business model). They now have one community table that sits around 6 people. All the rest is designed for singles. This place will sit about 14 other people. Mostly singles. I suppose a small group could sit at the bar. The remodel does feature many plug ins and USB outlets. read more

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Great experience and service. DEFINITELY try the nitro cold brew they serve here. It is so incredibly creamy and delicious. Its a bit more bitter than Id prefer, but I find most of Starbuck's coffees to be thay way. Even so, give it a try. It's quite good! read more

Starbucks - Creamy nitro cold brew coffee is like a caffine-packed non-alcoholic stout! - Coffee & Tea Near Me - Tucson, Arizona

One of the most dirty bathrooms anywhere. I will spare the picture of the toilet as was way to dirty to use and the covers were of course empty Service was blah and the back area were the drinks were being served were also not very tidy. read more

Starbucks - Nasty dirty bathroom - Coffee & Tea Near Me - Tucson, Arizona

Confused on why I can't buy a brand new cup and can't get my drink in it..... but they trust customers "clean" cups???

My drinks always comes out perfect and quick. However, I love this location most because of Ally! She is a breathe of fresh air and uplifts my day when I come in. She is one of the main reasons why my fiancé and I come back to this location. Other baristas are great as well, I have always had an incredible experience with all of them. Ultimately in the end, it's not just the drinks for why I come back, it's also because of the great baristas! Highly recommend this location. read more

This is the Starbucks that I frequent when in Tucson and I've never had a bad experience. I typically do mobile ordering and take advantage of the drive through, which is a wonderful and efficient combination! The employees here are friendly and a few are over the top personable! I have gone inside a time or two and also received courteous service and the facility itself is clean and comfortable. It's not the largest Starbucks store, but it's nice. read more

I am giving this place a review, because I stopped by here to get some work done and had excellent service. Normally I dont rate Starbucks since I go quite often, but this time they deserve it. They were extremely busy and a woman in a camo hat began to berate and tell the barista behind the counter how to do her job. The barista apologized and seemed confused as to what she did wrong, since she did nothing. Instead the woman made a huge scene and said "well I am going to the other starbucks down the street" and complained to another barista about it loudly. So I am making sure to give 5 star reviews on both yelp and google as the lady promised to give them bad reviews, and both my original drink and refill were perfect with smiles and light conversation both times. read more

Starbucks - Coffee & Tea Near Me - Tucson, Arizona

Good place to pop in for a quick minute while you're at the mall. It's very clean and spacious. I only took one star off because it doesn't have the deeply comfy chairs that some places have. The service is really fast. read more

Starbucks - Caramel macchiato (Starbucks style is just a latte with more caramel on top.) - Coffee & Tea Near Me - Tucson, Arizona

Cameron is a fucking GEM! Always brightens my day when he is there ! Ps. Liz and Davis and everyone here are troopers read more

S/O to Bill, Aden, and Myra (Store Manager). They treated me with full blown kindness. They were easy to talk to and reassured that I got my drink and food correctly. A value to not only this location but the company itself. Their hard work and dedication should not go unrecognized! read more

Well they may all seem the same, but Kayla went above and beyond for great service. My Girlfriend tried a new drink and didn't like it at all. She asked and Kayla was happy to help and make her a new drink. Most place would say no, not here. Thanks again for making her day. read more

This is a solid Starbucks, but not really one of my faves given it's location. The three stars is based on location alone. It sits outside the mall, no entrance from the interior. The staff is consistently fantastic... and always makes a solid drink (AND they do the Flat White like it is supposed to be done.) It has a lot of seating which is nice and a little outdoor seating area as well. read more

I love the new renovations made to this location! It's definitely more spacious and clean inside. The baristas were on point and my coffee was perfect! read more

Starbucks - Coffee & Tea Near Me - Tucson, Arizona

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This is a pretty typical Starbucks shop located on the strip along with other stores and a shopping mall. The interior is pleasant and well-designed with high ceilings and sports the regular Starbucks motif. The staff were pleasant and attentive during my visit, the store was clean, and it was a good environment. I hung out there and worked on my laptop for a while and the wifi signal was decent and didn't drop out. All, in all, this store upholds what you expect to find and experience in any Starbucks store. Oh, and the white chocolate mocha was delicious. They always are..... read more

Cain and Phoebe were the sweetest! Honestly really made my day and I'll continue to pass on their kindness throughout my day

Every Starbucks is the same bland, boring, sterile yuppie infested, "I'm in a rush, get my latte quick" type place. Awful Coffee, lousy rude service, terrible sandwiches, overpriced everything. I avoid it always unless I get a free gift card. read more

Yelp keeps suggesting that I review Starbucks, so here goes... It's Starbucks...there's nothing that I can say that hasn't been said already. Except for maybe this: I despise coffee. As my Mom used to say, it's an insult to the palate and an abomination to the stomach. So, much to my surprise, they actually have a pretty decent tea selection. Not that I'm an expert...I recently had to take up tea drinking after voluntarily giving up Mountain Dew after a 20 year bender. Every once in a while, I have a friend who wants to meet at Starbucks and I grit my teeth and acquiesce. I usually order the plain black tea. And, to my astonishment, it's pretty freakin' good! Better than the Lipton that I get out of the Keurig, which isn't half bad either. The other day, I decided to live on the edge and order the Chai tea, black. Holy s***...what have I been missing? Luckily the Starbucks Chai tea K-cups are available on Amazon for a reasonable price. Back to Starbucks at the Park Place Mall...the employees are super friendly. I'm literally the last person on the bandwagon, I know, but they really seem to go above and beyond. So yeah, go there...like you don't already know. read more

The barista working at 8pm 9/12 was like the best Starbucks employee I've ever encountered. She was very accommodating to my requests. Love my Starbucks but this was great. Give her a raise! read more

I've been here a few times and I keep forgetting to review them. I have never had an issue with this Starbucks. The staff are always nice and cheerful. I am somewhat particular about the drink I order and they never roll their eyes or make me feel like a "difficult customer". Today, service was fast and easy with virtually no wait. I wish I could review Starbucks as an whole company because my experience, no matter which store I go to, is always pretty great. read more

Why couldn't you be in downtown Tucson when I needed you to be? It was awfully annoying to drive all the way outside of downtown when I could have used you right on a corner by the convention center. As far as Starbucks go, you are like every other one in the world. Consistent. The same. Caffeinated. Oh, and you were better than Ike's. That coffee was awful. But not better than Cafe Passe. That place was AMAZING. read more

Starbucks Park Mall is the best. The baristas there are super friendly and helpful, especially Caleb. He's a doll.

Dear Park Place Starbucks, you guys rock! This is my typical Starbucks when I'm going to work or lunch. They always are quick on mobile orders and I know are typically busy with the mall traffic. Today I was getting an error message on my app. I walked up and their power was out! Apparently this happened to a portion of the mall and they were effected. However even though it was probably not the most ideal for the store and the customers, they made it work for the customers that were there with me for the time being. I appreciate that they still pushed to deliver to what they could, and made me realized that this is truly my favorite location. You guys are great and I hope to see you guys again soon! read more

Everyone that works here is super nice and cleanly. The manager really cares about the customers and the quality of service. To top things off, they always have my order prepared perfectly, I appreciate them so much! read more

Being the only Starbucks within walking distance of the Williams Center, these folks stink at getting customers through the line and out the door in a timely fashion! I just spent 12 of my 15 minute break waiting in a line that didn't move an inch! This is not the first time, they need more staff. read more

The best set of employees I have ever met. All of them are super nice and very welcoming me. Not just towards me, but I watch them interact with all customers with the same positive energy. I come her maybe 4 days out of the week and stay til close and they are just the best about it. I've never enjoyed a place as much as this location!! 20/10 recommend!! read more

FILTHY!!!!!!! My gosh is it that hard to freaking clean? Sometimes staff THINK they clean but they just QUICK clean and what a dirty Starbucks!! Twice they made my latte too milky. Had no taste. They were friendly but just not professional and it's obvious the training is not disciplined enough. Sorry but that's what you gotta have for a job training with younger staff. Strong training but rewards for good employees or something. read more

I'll just start by saying I'm a total Starbucks junkie! I'm completely hooked on the chestnut praline latte and it makes me so sad that it's only a seasonal drink lol. This has to be my favorite Starbucks in town, though. The employees are wonderful! They are always friendly, fast, and definitely care about their customers. They will do anything to accommodate people that is within their means. Example: even when my beloved chestnut praline goes out of season, they'll still make it for me as long as they have the ingredients for it. They were still making it for me months after it ended! If you want great service, you'll definitely get it here. I should also note that their line moves faster than in any other Starbucks I've been to in town. And boy can they make a great drink! The blonde barista makes a mean caramel frappuccino. Always very nice and clean in here too. read more

Do NOT go to this store. The service was rude. The girl made my drink and left it on the counter without calling my name. I stood in front of the the girl and she didnt try to mention once my drink was ready. After seeing all the people behind me got their drinks I finally walked up to the counter and asked. That was rude, she had time chitchat but didnt even bother to mention anything. I hate starbucks read more

I don't even like coffee and i'm horrible at remembering names of drinks and sizes, but because i work at Old Navy early mornings (4/5am), sometimes i need an energy boost. The baristas are ALWAYS nice enough to take a minute to help me find a drink that i might like and give different suggestions. I highly recommend this starbucks location. :) read more

Rude employees. This used to be a great location but now the employees treat customers as nuisances and are terrible. By far the worst customer service of any of the Starbucks in Tucson. Feels like this location belongs in an airport or LA. Sad and a disgrace to the Starbucks brand. Time to tear this location down. DOWN! read more

Slowest location ever! I always have to wait like 15 minutes for my drink and there's only ever 1 person making the drinks at a time!

Ok, I admit it, I'm a coffee snob. What's worse is my favorite is Circle K coffee! I'll drink Starbucks if I have to I just don't want to feel like a need a cigarette to take the edge off after. Fortunately they have a nice selection of iced tea. The staff at this one was on it and kept the place clean. Free wifi also goes a long way for me. Thanks Starbucks! read more

This place is great, it gets busy at times, but there is usually still room for me to set me things down and do homework. It is conviniently close to the mall if you needed to do some shopping and the people here are friendly and humorous! read more

Horrible service. The guy behind the counter tee making the drink is moving in slow motion and talking to all the employees at the same time. Taking forever and no one is in here but me. Extremely rude employees. Won't be back to this location. read more

I have not been to a crappy Starbucks in awhile, but this one in particular stinks. I ordered my drink, a simple espresso hot beverage straight off the menu, no bells and whistles. There were maybe 4 or 5 orders ahead of me. 20 minutes later (I am standing at the bar the entire time waiting) I finally ask where my drink is. They had made it 15 minutes prior and did not put it out on the counter or called out the drink or the name written on the cup. The employees at this store were all talking to an employee that had just gotten off work (the same one that took my order) and got him his drink immediately. The employees were too focused on each others' stories and laughing to actually do their job and announce orders. The coffee also was poorly made and tasted burnt. So that too. Save your time and go to a different store. read more