This dealership has no loyalty for Mazda customers and refuses to help anyone without an…read moreappointment.

We needed to upgrade my husband's vehicle due to his recent accident where he was t-boned in his…read more2016 Mazda SUV. :( After the accident, and observing the vehicle damage, I was very impressed by the way his 2016 Mazda withstood the impact of a vehicle 2K pounds heavier and the life-saving airbag deployment was impressive, too. That aside, he was looking at different Mazda's across middle-north Alabama online. Enter Hiley Mazda who offered several [non-white-in-color] Mazdas of the model my husband wanted. Hubs made an appointment; we piled in my car and off we went! He wanted my opinion of the car and for me to drive it as well as, of course, him to test drive it. Since I was running short on time, we didn't take the car out on 72 where traffic was building, but we did drive it around the spacious grounds which they share with a sister dealership. I drove it, and also rode in the back, checking out all the features. The sales guy [I didn't get his name] was really knowledgeable and nice, and not pushy at all and he answered all my questions. I noticed the floor mats were missing and he assured us they would include them [which they did], and he even pointed out he needed to obtain some type of cap that covers an optional towing hitch port. He provided the cap cover as well. He even suggested some money saving options for the electronic panel which exceeded the bar in helpfulness! I only spent about 20 minutes at the dealership and didn't go inside so I can't comment on that. My husband completed the transaction without reporting any issues or complaints to me. The price point was fair, and we are happy 2023 Mazda owners who enjoyed the Mazda on our recent ~14-hour roundtrip to Ohio. Thanks, Hiley!

I cannot say enough good things about Rocket City Motors! Dan and his father were amazingly kind…read moreand accommodating while purchasing our car. The financing was hassle free. The car seemed to have no troubles, until the sixth day (a Sunday). We had noticed that the car was having troubles starting and while at a family friends house, the car died and would not turn over. I called the dealership and got a voice mail (they were closed. I had the car towed to my house and was gearing up for a fight. Dan called me back completely apologetic, and offered to reimburse me for the tow to my house. That Monday he located a mechanic close to my home, (we live about 45 minutes away from Athens) and arranged to have it towed and fixed at his expense. The mechanic took longer then promised and Dan called me every day to assure me that he was doing every thing he could. In the end the issue was resolved with no added expense on my behalf. Dan has continued to go above and beyond and I will be buying every car from him from now on.

This is a extremely terrible TERRIBLE company to buy a car from. Today we looked at a 2003…read moreVolkswagen Jetta Wolfsburg edition that we've been in contact with them for about a week, maybe two on. Dan, the owner, was very nice and polite, at first, to talk to, his father was even nicer. All of that politeness coincidentally fell off when we took the vehicle to an actual mechanic. Dan noted that the car has no A/C and that they had parts coming in to fix it (not a big deal for me personally), they also noted that the vehicle had bad tires and they would get new ones the following day or so (which they did). Anyways, the first test drive I noticed the wheel felt like it was going to fall off, the brakes were decent but not good, the car had a faint smell of oil, there was a check engine light, and the transmission felt like it wasn't hooking properly, also a non working sunroof and no A/C but that's alright. We tell them all of these things, and they claimed that tires would fix the wheel wobble issue (it did kind of) and that the sunroof was a lot to fix and the A/C would be fixed soon, the other issues they blew off. Come a few days (today), we went as we were about to buy the car but took it to a personal mechanic because we're not idiots. So, we bring the car to our mechanic Phoenix Motors on HWY 72, and come to find out the vehicle had been in a wreck (you can tell by the difference of color on each lower control arm and spring) as well as a broken axle that is just SPITTING GREASE EVERYWHERE (this would be the reason behind the wheel wobble that never went away). An finally, the car was burning oil and leaking LOADS of oil out of the cars turbo, in-fact, the car was SMOKING after a short drive to Madison from Athens, and finally the brakes are warped on the car. So, we take the car back to Rocket City Motors where we immediately say that we were unhappy and that they had lied to us, and Dan suddenly became hostile stating that we should go back to a dealership that messed us over before and said, "Wow, it's funny how I just drove it today and there were no issues on the car besides a wobble, now suddenly there's all these issues from a drive to Madison." PATHETIC. That was just my mom talking to him as I'm only 18. I didn't wanna be rude or anything, but as I was following my mom out the door, Dan said, "Do we wanna be rude or nice?" and I was kind of confused so I just shrugged and said I don't know what you mean and told him I can tell him all of the issues on the car that we found (he didn't even listen to my mom he just kept being a complete ass) but he did the same exact thing to me and said I DON'T CARE JUST LEAVE AND GET SCREWED OVER AGAIN. This is honestly one of the worst bets of a dealer you could go too. I would go somewhere else if you'd like a proper working vehicle. Very childish.

I have purchased two.cars from Bentley Wholesale and they have both served me well. Any issues I…read morehad at the time of purchase were quickly addressed. Alex and Mr. Bentley have always treated me very well.

These folks are so wonderful. Rhonda is a wonderful finance manager, who explains everything to…read moreyou and is willing to work with you and your budget. Gary, the mechanic, and Alex, the sales manager are two of the most honest people I have ever met. I have dealt with alot of used car dealers in the past, so many that I learned how to work on cars to keep from being taken advantaged of, and I have never had any issues with these folks. Alex will tell me as soon as I point out a car if there are issues that I need to be aware of, to the point where he won't sell me the car. The first car I bought from these folks, I drove it off the lot and the transmission started slipping. I drove it back to Gary and he drove it and told Alex 1st gear was getting ready to die. I was immediately given my money back. I found a 2013 Ford Focus there that Alex and Gary gave a green light. Perfect car. I had reason to go shopping for a second car. Went straight there. Found a Toyota Prius. We thought it needed a new master cylender. They worked on it and worked on it. Found out it needed a sensor and they were going to take it back to the auction. Found a Toyota Camry there and again, perfect car. I wouldn't go anywhere else.

I've taken my vehicle to Woody Anderson multiple times for oil changes, an engine mount…read morereplacement, an oil pan replacement, and other repairs, and every experience has gone smoothly. I've never had any issues, and the employees have always been kind, professional, and helpful. It's reassuring to have a dealership I can rely on for quality service. I definitely appreciate their consistency and would recommend them to others.

Ever since I have moved here a little over a year ago, I have always taken my ford vehicles to a…read moreFord Quick Lane for regular oil changes. When I moved, I was not to sure where to go for my oil changes and regular maintenance. I have found an AMAZING Ford Quick Lane Service Center. It is located on Hughes Rd, right off of Interstate 72 in Madison, Al. The staff there are Amazing, I personally want to Shout Out to Kasey Allen - Service Writer!!!!! Ever since I started going there, he has ALWAYS gone Above and Beyond with his GREAT Customer Service, he treats me with the Upmost Respect and makes me feel like part of his family!!! He always answers all my questions and is an AWESOME Listener!!!! He explains everything in detail and takes his time to make sure I understand everything!!!! I HIGHLY Recommend this Ford Service Center to Everyone!!!! You will definitely be treated with GREAT Customer Service from Kasey and everyone!!!! Thank you Kasey for always taking care of my vehicle and for being an OUTSTANDING PERSON!!!!

Yesterday we took my RX350 in for the auto butler treatment that I signed up for when I purchased…read morethis Lexus. My car is detailed and clean as a whistle when it is returned to me. The process takes 45 minutes to an hour so I wait. Lexus of Huntsville has a very nice lounge area with hot and cold drinks and snacks. My Service Manager, Tammy Johnson, does an excellent job. She's been there more than 24 years and she knows Lexus vehicles. I highly recommend their service department. 5/5

Called to get information on a new car. The older salesman that answered was short and arrogant in…read morehis responses. He must not realize that Lexus dealerships are plentiful. Good luck bud. You just gave a sure sale to another dealership. I have zero tolerance for ignorant and arrogant salesmen. My new car is being delivered to my doorstep! Got an amazing deal with a very happy salesman.