I paid my bill online. They cut the power that same day, without notifying me, a week before…read morechristmas, 30 degrees out. They claim I was 20 minutes too late. The manager, Annie Caine, refused to speak with me. These people are terrible. Do not use them if at all possible.

Most disgraceful excuse for a utility department I have ever seen. I have YET to receive a bill…read more(started using their services 4 months ago). The customer service is lackluster at best. The only way to pay your bill is to MAIL in a check or money order (in 2018), or go pay in person. For those of us who work 8-5 (their exact hours) this either means using your lunch to drive to the boonies, or trusting their makeshift dropbox after hours. My advice is to stay in the city limits. Although Starkville utilities doesn't have it all together, Clayton Village Water is a whole different level of bootleg. I mean honestly! They don't even take phone payments. Just a note: I paid on time. I'm just pissed that I have to either miss work/use my lunch, trust the pony express (without a receipt), or their makeshift slit in the door (also without a receipt) because they can't even TAKE. A. PHONE. PAYMENT. in 2018. IM NOT EVEN ASKING YOU TO TAKE AN ONLINE PAYMENT. Not even asking you to come into 2018...just 2004. Just a simple card via phone. For the love! Kay, thanks.

This water company is the worst. I have faithfully paid my water bill on time for seven years. I…read morecame home today to find a notice that my water had been cut off. Somehow I missed paying this bill. It was news to me. My payment two weeks late. Rather than a notification of some sort, they came out and cut off my water. I have my elderly mother and brain injured son living with me. Water is very important to their care. I had to go out their office. They wouldn't take a payment by phone and then pay for a $40 reconnection fee. What a scam!!!! It would be so much better to give a customer a one month grace period and have the missed payment on the next bill with a late fee instead of causing so much grief. I understand cutting off water if you miss several payments, but two weeks? Highway robbery.

I've been dealing with these guys for years. very dependable and gets the job done right. they go…read moreout of their way to make sure the customer is satisfied. Jeff and his team of workers are top notch.

From the owner: Site Masters Construction Inc provides commercial asphalt paving and striping, site preparation…read moreincluding grading and leveling, and underground utility work in Maben, MS, and surrounding areas.

Had a membership with Benton's with two properties for basic preventative maintenance. The…read moretechnician no called no showed on a scheduled appointment time. No communication to let us know they were running late or would not even make it- rearranged my work schedule to be there for this. When I called their dispatch, all I received was the run around and no answers. The Office Manager calls me and I asked her to cancel my membership and she begins to lecture me on how I should have empathy and that things happen. I stated correct, things do happen- but suggesting me to be a certain way is not her job nor is it professional. At the end of the day business is business. After an earful, I was cancelled- AND they did not follow through with the service call they missed or even try to make things right. Thanks Benton's! True colors. Stay away!

We had a fantastic experience with Benton's. Easily the best customer service experience I have had…read morein Columbus in any industry!!! Technicians were extremely thorough, helpful, and kind. When Mr. Benton realized the problem could not be solved day of, he ensured that window units were installed the next morning without question. I have never seen this happen before. We needed extra documentation for our warranty company and he provided this promptly as well. I don't imagine I will need HVAC services after their repairs, but I will recommend Benton's to anyone that does.