Horrible it took them thirty minutes to check me in for blood work I definitely would not come if…read moreyou're pressed for time

This is the worst medical facility I have ever seen and I was a nurse for 38 years before retiring!…read moreThey don't know how to triage at all. Sitting here with an 8 year old who fell off the monkey bars at school possible broken arm/elbow and have been 2 hours while they are treating minor colds useless go anywhere but here

This place needs shut down! 1st off the woman at the desk is in desperate need of oxygen!! She…read moresounds like she smokes 20 packs a day and her Breathing is horrible!! The doctor must of got a medical license from Google. I'm not one to mess around and they screwed me . I went in for a swelled sinus cavity and needed a antibiotic. It's happened before and yes a antibiotic knocks it out. This place didn't weigh me, listen to heart, lungs , only BP and temperature. The lady doctor with frizzy hair didn't even look at my sinus cavity. I had my glasses on so she couldn't tell by looking at me from a distance. Omgosh this quack lady called me in 3 prescriptions that aren't even associated with what I have. I called a few hours after I left to explain my situation. She hung up on me!! So unprofessional!! This morning my face is so worse. Now I have to spend more money on a doctor today. I'm definitely calling the medical board on her and the facility. I won't stop until this place is scolded!!! I'm making phone calls on this doctor and hopefully they investigate her and the practice. I did it before and WON!! Good luck urgent care I have proof I was there I have proof I was wrongly misdiagnosed. I'll get a lawyer

They were very accommodating for my son. We did not have an appointment but they were able to…read moresqueeze him in. They were very nice and walked us through the sign in procedure even though they were busy.

Staff is friendly, caring and professional. Tested for any possible issues and handled my care…read morewithout delay. Have always had positive experiences with summa urgent care locations and will continue returning to them. Thanks summa green!

Walked right in, only had to wait a few minutes. Friendly reception and nursing staff, nurse…read morepractitioner recommended some lab work and they took it right there. This is my second visit to this location. The first time was in the summer and I had serious symptoms that were beyond their scope and they promptly referred me to the ER which was a literal life saver.

I walked in at 7:33pm when they close at 8 (says it online, says it literally on their door) and…read morethe lady just said "we are closed for the night" didn't care that I was sick and clearly there for a reason and that THEY advertise they're open until 8pm. I will never go there again.

Patient care and quality should become first priority. In my visit the first thing that I stated…read morewas my constant dizziness. The nurse who was there to help treat me firstly stated she cannot treat anything that has to do with dizziness or help me with anything along those lines. She did say she can treat ear infections. I told her I don't get fussy with my ear infections. She continued to talk about how I should just go to stat care and still charged me the $90. I feel as if this was not good patient care or quality of care. I was just told she couldn't help me and still charged a hefty amount of money. She continued just trying to convince me to go to stat care without even really listening to me or what I was trying to ask or tell her about my other symptoms. She just kept typing on the computer and telling me to go. Very dissatisfied with the why I was treated and spoken to.

Office experience was horrible. Ericka in the front was rude the entire time but the straw that…read morebroke the camels back was when I tried to pay my co-pay with a $100 bill. She simply refused my payment and said they had no change. I was just confused . I told her it's a legal tender how does that work and she said she has no change and flat out refused to say or do anything else. I told her I'd go to a store and come back with change since I need to be seen and she said no we can just cancel your check in. So I left. That mouthy c*** had no reason to yell, not tell me other payment options they accept , and become unprofessional. All I can say is Ericka the receptionist will start your experience out sour, absolutely not a morning person or something. The one time I did see a doctor in the past they were great , cannot speak on that as of recently.

From the owner: "Hometown Urgent Care & Occupational Health offers fast, affordable and convenient healthcare for…read morethe whole family. 7 days a week with extended hours, we're here for you when you need us! Don't spend more on the healthcare you need, Hometown costs less than an ER visit or a trip to a hospital-based urgent care."

Where do I even begin?…read more Cleveland Clinic Mercy Hospital has been beyond disappointing. My mother has Stage 4 cancer and has now been sitting in the emergency room waiting area for more than 24 hours. Not in a hospital bed--in the waiting room. This is just one week after being hospitalized with sepsis, and she is once again showing signs that it may be returning. Unfortunately, this isn't an isolated experience. Last year, after undergoing a 12-hour surgery, she was left sitting on the toilet for over an hour waiting for someone to help her. There was feces on the floor that was simply wiped with a towel and then left there for days. When she requested pain medication or other medications, she often had to wait two hours or more before receiving them. People say Cleveland Clinic is one of the best healthcare systems, but our experience has been anything but. Patients--especially those who are critically ill and fighting cancer deserve compassionate, timely, and dignified care. What my mother has experienced is unacceptable, and no family should have to watch their loved one endure this.

Not sure they understand what "emergency" means. Folks around us in the waiting room have been…read morewaiting for between 8-15 hours for beds or even to be seen. They told us they take vitals every two hours -- that's a joke. The place has old masks and Kleenexes laying around, the urinal is flooded, the lock on the stall door was missing, and everything moves in slow motion. PS: Found a story Channel 5 did in autumn 2025 that out of 40 hospitals around NE Ohio, Canton Mercy has the worst wait times. Can vouch.