Horrible it took them thirty minutes to check me in for blood work I definitely would not come if…read moreyou're pressed for time

This is the worst medical facility I have ever seen and I was a nurse for 38 years before retiring!…read moreThey don't know how to triage at all. Sitting here with an 8 year old who fell off the monkey bars at school possible broken arm/elbow and have been 2 hours while they are treating minor colds useless go anywhere but here

Where do I even begin?…read more Cleveland Clinic Mercy Hospital has been beyond disappointing. My mother has Stage 4 cancer and has now been sitting in the emergency room waiting area for more than 24 hours. Not in a hospital bed--in the waiting room. This is just one week after being hospitalized with sepsis, and she is once again showing signs that it may be returning. Unfortunately, this isn't an isolated experience. Last year, after undergoing a 12-hour surgery, she was left sitting on the toilet for over an hour waiting for someone to help her. There was feces on the floor that was simply wiped with a towel and then left there for days. When she requested pain medication or other medications, she often had to wait two hours or more before receiving them. People say Cleveland Clinic is one of the best healthcare systems, but our experience has been anything but. Patients--especially those who are critically ill and fighting cancer deserve compassionate, timely, and dignified care. What my mother has experienced is unacceptable, and no family should have to watch their loved one endure this.

Not sure they understand what "emergency" means. Folks around us in the waiting room have been…read morewaiting for between 8-15 hours for beds or even to be seen. They told us they take vitals every two hours -- that's a joke. The place has old masks and Kleenexes laying around, the urinal is flooded, the lock on the stall door was missing, and everything moves in slow motion. PS: Found a story Channel 5 did in autumn 2025 that out of 40 hospitals around NE Ohio, Canton Mercy has the worst wait times. Can vouch.

Be VERY careful with this place. Actually avoid it by all costs. Made an 'appointment' online…read morewith a sick child only to be told when I arrived it was a 'reservation' for an appointment and she'd have to wait for three hours behind every other person there. I made this appointment first thing in the morning and left my sick daughter sitting all day only to not be seen at the time reserved. Reread their website and the email confirmation they sent me. NOTHING says it was only a reservation to check in. That makes zero sense. The women at the front desk was very unhelpful and rude. Will never go to another Mercy facility EVER! You should stay away as well!!

This place is extremely slow, have been here for two hrs, and the last 40 mins been waiting in the…read morewaiting area, just to drop off a simple. It took a total time between my visit and to drop off simple over 3 and half hrs unbelievable.

We drove here from Slippery Rock (even though there was a closer urgent care) because of the good…read morereviews and it was worth the drive. Everyone is so friendly and they got us in quickly. Pretty drive too.

I visited Swiftcare when I was in town visiting family and needed to see a doctor on a Saturday…read more The staff was kind and attentive. Dr. Bull is awesome; he has a great sense of humor and made me feel comfortable. I left feeling better because I was able to gain peace of mind. I just had to pay a copay for my visit, which was great. The doc took xrays and I was informed that they are a $40 flat fee (per set)...seems incredibly reasonable for those with and without insurance.

My husband went here in December with severe stomach pains and a slight lump down about 6 inches of…read morehis abdomen. We are not the type to rush to the doctor, so he had been dealing with the pain for weeks already before finally deciding that he needed help. He was even losing weight because eating caused his pain to worsen. He walked into the building, which was empty of other patients, and described his exact symptoms to the doctor that came out to him. She literally said, "We can't help you, get better buddy!" and sent him right back out. About four painful months later, my husband found another doctor who confirmed immediately that it was a bad hernia, and scheduled him days later for surgery. The surgeon said that it was a severe hernia - bad enough that the surgery took about three times longer than the average. So, this "urgent care" centre gets one star because my husband could have died if he had taken their advice and just tried to suck it up.

I took my teenage son for treatment of a cough and ear infection. From the time we entered the…read moreplace till we walked back out, it took us 3 1/4 hours!!! Most of that time was spent sitting in uncomfortable low-back chairs in a lobby where every time the main doors slid open to let someone in, the blast of cold air that also came in kept the whole room cold! There was no URGENT OR STATCARE about this place. There were plenty of staff in evodence, so the wait time was inexcusable! And then in an attempt to cover the guilt she felt over people having to wait so long, the nurse offered a half-apology and told us the wait had been FIVE, yes, FIVE HOURS long earlier in the week!!! We were NOT impressed! We could have been in and out of our local ER faster than this!!

Office experience was horrible. Ericka in the front was rude the entire time but the straw that…read morebroke the camels back was when I tried to pay my co-pay with a $100 bill. She simply refused my payment and said they had no change. I was just confused . I told her it's a legal tender how does that work and she said she has no change and flat out refused to say or do anything else. I told her I'd go to a store and come back with change since I need to be seen and she said no we can just cancel your check in. So I left. That mouthy c*** had no reason to yell, not tell me other payment options they accept , and become unprofessional. All I can say is Ericka the receptionist will start your experience out sour, absolutely not a morning person or something. The one time I did see a doctor in the past they were great , cannot speak on that as of recently.

From the owner: "Hometown Urgent Care & Occupational Health offers fast, affordable and convenient healthcare for…read morethe whole family. 7 days a week with extended hours, we're here for you when you need us! Don't spend more on the healthcare you need, Hometown costs less than an ER visit or a trip to a hospital-based urgent care."

Staff is friendly, caring and professional. Tested for any possible issues and handled my care…read morewithout delay. Have always had positive experiences with summa urgent care locations and will continue returning to them. Thanks summa green!

Walked right in, only had to wait a few minutes. Friendly reception and nursing staff, nurse…read morepractitioner recommended some lab work and they took it right there. This is my second visit to this location. The first time was in the summer and I had serious symptoms that were beyond their scope and they promptly referred me to the ER which was a literal life saver.

I "discovered" a nest of yellow jackets in my yard, and they expressed a significant amount of…read moredispleasure at being interrupted. I got into Quickmed and saw a great gal. She took my history and provided options and got me sorted. I would go back there in a heart beat.

After our daughter had a scary fall, we found ourselves at the Quickmed Urgent Care. Rachel and…read moreTim, the PAs, were so incredible. They made our 8 year old daughter feel empowered to share her feelings, they were kind and so very patient! The woman at the front desk was wonderful at distracting our 4 year old son also :) We were so impressed and pleased that at our time of need we were able to find such wonderful caregivers!