Mike has been my agent for several years. When he left his previous company, I was completely…read moredissatisfied with that company. Luckily I had Mike's contact info and asked where he went. When he informed me of the Grange Move, I immediately ask him to put me under his program. It has proved to be an "Outstanding" decision. I am completely satisfied with his personal service....

From the owner: Family owned and operated in the Hillcrest area…read more We started as a "captive" agent with American Family Insurance for 12 years. In 2011, we changed our business model to an independent insurance agency. We represent many carriers to provide our clients with the best possible value with regards to price and coverage options to fit their specific needs. Current companies we represent include: Allied, American Modern, Dairyland, Foremost,Grange, Ohio Casualty, Progressive, Safeco, Selective, The Hartford and Travelers.

I can't say enough great things about my insurance agent Collin Doyle! When my basement…read moreunexpectedly flooded overnight, I was overwhelmed and unsure of where to even begin. I wrote a distressed email at 6:30am and Collin called me back at 6:37am and laid out a comprehensive action plan that was very easy to understand. Not only was Collin incredibly responsive and kind during a stressful time, but he also made sure the entire claims process was smooth and shockingly fast -- everything was handled and resolved in just ONE week! Collin guided me through every step, answered all my questions with patience, and made sure I felt supported the entire time. Thanks to Collin, what could have been a long, drawn-out disaster turned into a manageable simple process. If you're looking for someone who truly has your back, is an industry expert, and truly cares at the highest level, Collin Doyle is the insurance agent you want. Highly, highly recommend!

To say I'm disappointed with this specific agent and relationship is an understatement. I have been…read morewith State Farm since my father set me up when I was 16 years old. Almost 30 years. I've maintained the relationship with the same office through moves and multiple new home and vehicle purchases, always bundling everything here. I've never missed or been late on one single payment. Over the past two years, we had some appliances leak, in addition to wind damage on our roof. One of the claims was inadvertently a duplicate (never questioned by this office...and for our singular roof), and we were told our entire homeowner policy is now cancelled. I went through the process of an appeal, only to hear today it was declined. With this lag, I only have 3 days (counting the weekend when insurance offices are not open) to find a new policy. Absolutely awful experience, customer service, support and management.

Very nice people. I popped into the office unannounced a few times and everyone was friendly and…read morehelpful.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I started within the Allstate Agency in 2013 and have enjoyed my experiences with customers. I treat customers with the highest level of service and strive to help them completely understand their insurance needs.

I have been a AAA auto club member for a long time. Two days ago I called and requested a tow over…read more20 miles distance. The AAA club then told me that in order to do this I have to upgrade my plan to the AAA Plus PIan that covers up to 100 miles, and costs $100 more. I agreed and paid, then requested a tow. However when the tow truck arrived, the driver stated that if I want my car towed, I have to pay an additional $131.04. I paid this by a credit card. I feel that I shouldn't have been double billed. Tried to contact AAA club on Facebook and on their website, and filed a complaint with BBB. So far haven't heard back. It didn't use to be this way back in the day, but it is now. I don't recommend the AAA motor club to anyone.

I went in to get an international driving permit, and was treated exceptionally well by each and…read moreevery person I encountered. I've also had to phone in to ask questions, and Vita went out of her way to assist, provide helpful insights, and put me in contact with others who were best positioned to address my concerns. I would highly recommend this office to anyone, even if they cannot solve your issues they will go out of their way to help you to resolve whatever issues you may have.