Mitch & his team are attentive, understanding, responsive and just overall kind. They listen, they…read moreHEAR & then they deliver. Very highly recommend them for home, auto, renters or whatever. Great team & glad they are on my side ... even if I don't speak with Jake!!

From the owner: The Mitch Flemming State Farm Agent office serves Chesterland, Mayfield Heights, and surrounding…read moreOhio areas with comprehensive Auto, Home, and Life Insurance, among other services. With over 10 years of industry experience, we are committed to being a Good Neighbor by helping our community protect what is most important and providing personalized guidance and support. Call or visit us today to explore your options. License #: OH-1430438

I can't say enough great things about my insurance agent Collin Doyle! When my basement…read moreunexpectedly flooded overnight, I was overwhelmed and unsure of where to even begin. I wrote a distressed email at 6:30am and Collin called me back at 6:37am and laid out a comprehensive action plan that was very easy to understand. Not only was Collin incredibly responsive and kind during a stressful time, but he also made sure the entire claims process was smooth and shockingly fast -- everything was handled and resolved in just ONE week! Collin guided me through every step, answered all my questions with patience, and made sure I felt supported the entire time. Thanks to Collin, what could have been a long, drawn-out disaster turned into a manageable simple process. If you're looking for someone who truly has your back, is an industry expert, and truly cares at the highest level, Collin Doyle is the insurance agent you want. Highly, highly recommend!

To say I'm disappointed with this specific agent and relationship is an understatement. I have been…read morewith State Farm since my father set me up when I was 16 years old. Almost 30 years. I've maintained the relationship with the same office through moves and multiple new home and vehicle purchases, always bundling everything here. I've never missed or been late on one single payment. Over the past two years, we had some appliances leak, in addition to wind damage on our roof. One of the claims was inadvertently a duplicate (never questioned by this office...and for our singular roof), and we were told our entire homeowner policy is now cancelled. I went through the process of an appeal, only to hear today it was declined. With this lag, I only have 3 days (counting the weekend when insurance offices are not open) to find a new policy. Absolutely awful experience, customer service, support and management.

Lori is the absolute best! She is extremely knowledgeable and so kind. I had a million questions…read moreabout my homeowners insurance after buying my first home and she was wonderful to work with. Very thorough and easy to understand. Highly, highly recommend.

From the owner: As a State Farm Agent, I feel very fortunate to be able to use my financial background to assist…read moreyou and our community in ensuring you and your loved ones are protected and help you in achieving your financial goals. Here at Lori Smul State Farm, we strive to help our customers understand their current coverage and what it means as well as put plans together to fit their needs. For Individuals & Families, we offer protection for the people and things you love! We offer everything from life and supplemental health insurance to protect you, your paycheck and those you love to car, motorcycle, recreational vehicles, home, condo and renters coverage. Having all your insurance under one company, allows us to personalize a complete package ensuring full protection for you. For Businesses and Small Businesses, we offer policies to protect your company through each stage of its growth cycle, including professional liability (E&O), employment practices (EPLI), business property, car and trucks in addition to overall general liability. Additionally, we offer programs to help attract and retain employees, including group life insurance plans. In 2021, State Farm was recommended by Investopedia for Overall Small Business Insurance. As a small business owner myself, I am able to understand your unique needs and provide you a personalized solution for your business.