I just spoke to one of your reps and you canceled my 77 year old mother's policy because you sent…read moreher a survey back in September about the type of siding she's has on her house, mind you the siding hasn't been changed since the house was built in the 1950s, and you've been her agent for the last 5-6 years and because she didn't respond You canceled her homeowners insurance policy. That's low down nasty business. Also, your 440 phone number is disconnected. We've been calling for the last three days and cannot get through. We finally called the customer service line and spoke to Taylor and he was not helpful at all.

Fantastic agent and crew ! I have been a customer of hers for 17 years, and she is always helpful…read moreand tolerant of me during stressful claims ( I can be a bit of a pest sometimes, and she just rolls with it ). I have had other State Farm agents before her that were only out for themselves. She is great!

Jessica Wilson was amazing!! She helped my wife and I purchase our leased vehicle at a time when…read moreeveryone else gave me the runaround. She called, emailed when she said she would and made sure everything was right. She even had another great Cardinal employee Brett Sandy help as he is located near me for paperwork. I can't say enough good things about her and highly recommend her. Thank you!!

Bankers here are always so friendly! Fast and efficient as well. There is usually no wait through…read morethe drive through or if there is, it is always a very short wait. No complaints!

This particular Fidelity branch has amazing employees. I have been to this location a couple of…read moretimes and dealt with three or four different people all have been amazing. I had a unique problem and they were extremely helpful in assisting me on how to figure it all out. They all seem very smart and capable. On a sidenote, they have a great little machine that can make coffee, tea, hot, cocoa, etc. I particularly liked the peppermint tea, which did not have any garbage in it just straight Mintleaf. It makes the weight very enjoyable.

Fidelity Investments needs to do better with their service members. The Army prepared a power of…read moreattorney for my son before his deployment. For some reason, every other banking/financial institution has honored this paperwork. Not Fidelity. And, we didn't know this until AFTER our son was gone and unreachable. It's unacceptable. To make matters worse, their "customer service" is a joke. You can't reach a real person or a person with authority. Again, my son is on deployment. He can't "figure" this out or re-execute a POA to Fidelity's liking. If you are military-friendly, as you claim to be, Fidelity, make this right. You can and should work with the Army or any other branch to make this stressful time of service as seamless as possible. Shame on you, Fidelity. Charles Schwab is looking pretty good right now.

Absolutely the most impressive employee works front and center at this AAA branch. Ms. Vanessa…read moreWhite (branch specialist) greeted me as soon as I arrived with a smile, polished appearance, courtesy and extremely welcoming. All I really asked for was a map and an old school TripTik; Vanessa saw my TripTik and raised the bar for what every employee of AAA should be trained to mimic. Vamessa called when it was ready (ahead of time), again met me with a smile and eagerness to help that was beyond all expectations. Vanessa has bar none managed to put a new and innovative face for AAA for me and I have not stopped bragging about her since my brief encounter.

Update: the nice lady apologized for not helping my mom, because they would not allow her to it…read more Then she helped to ensure that a wheelchair would be available for her at the airports. Thank you

I have been with another insurance company for years and it seemed every six months my insurance…read moreincreased. They had every excuse in the book, i finally looked around and found state farm to be very affordable. The staff was very helpful and any questions or concerns i had got a very quick response... i would highly recommend just talking with someone and seeing your options and also having extra money for everyday expenses that just pop up is also a great thing.

Knowledgeable agent & staff whose goal is nothing more then to help you with appropriate insurance…read morecoverage. Highly recommend! Friendly & very responsive.

I have been so happy with Scott Francesangelo, Kristi, and Catherine! The insurance aspect of…read morelife has been so pleasant since I decided to leave Allstate and go to Statefarm. What an amazing group of people I get to work with. I have 2 cars (with a teenage driver) my house insured with them and just today I refinanced one of my cars with them. The process was so easy. They are professional, helpful, and very supportive. My teenager got into an accident and of course I thought UGH, now what .. they were so kind and helpful. Scott even sat down with my daughter to discuss her responsibilities as a driver and what future consequences could be if another accident occured. Thank you all so very Much. I know you will manage my insurance needs for the duration!! I will recommend you to everyone I know!

We have worked with Scott's agency for several years now on a variety of insurance needs and have…read morebeen extremely happy with the level of service they deliver. Scott and his staff are very knowledgeable and always eager to help answer any questions. We would recommend Scott's agency to anyone looking for high quality level of service and peace of mind from knowing your insurance agent is looking out for your best interest.

Ed Hiteshue along with his staff are a pleasure to work with! Everyone knows the importance of…read morehelping their customers get back to preloss condition. Thank you!

I have two cars insured through Ed since last 3+ years. No issues until now. Two weeks back, I was…read moretravelling out of the state (Nevada, Utah). I rented a car and called and just before starting the travel i called Ed's office to confirm if rental car insurance (Liability, Collision and Roadside) is covered under my primary insurance. Agent named Michael talked to me. He said no, nothing is covered under my current insurance. Since he asked me to hold the phone to check the information, and also did not sound confident, I asked several questions just to make sure he knows what he is saying. I said, my previous insurance company covered so and so, are you sure. He said, no that is not covered. Eventually, I needed to take the car back to airport, wait in the line to cancel my existing rental contract, go for new contract and pay additional ~$325 for insurance + roadside. My family (wife, 2yrs old, 7 yrs old) kept waiting in car for me to finish all procedures. I sasted 4 important hours out of my travel time (you can imagine 2 yr old's situation sitting in car while I am taking care of business). When I came back to home, I just wanted to cancel the policy and go for the one that covers rental car insurance. Now when I called Ed's office the answers are changed. Yes, they do cover rental car insurance. Came apologies. Jason (manager) said Michael is new so he gave wrong answers but "we can not do anything to compensate my loss". Apologies. Simple...! And the best part is.. I don't have any other option than accepting apologies, accepting monitory loss, time loss, accept mental pain to me and my family. Hope new guy Michael learned lesson on my cost.

Rick is awesome and great customer service! Definitely will continue doing business hereread more